Waking Herbs Reviews

Name: Waking Herbs
Address: Nieuweweg 5a, Haarlem, North Holland
Rating: 4.73

4.7 Rating 4,837 Reviews

94 %

of reviewers recommend Waking Herbs

4.7

Based on 4,837 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

+3123 7370 777

Email:

admin@wakingherbs.com

Location:

Nieuweweg 5a,
Haarlem
North Holland
2033 DK

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Waking Herbs 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some stuff almost two months ago and still have to receive anything. Supposedly they sent new stuff but I haven't gotten any of that as well. 😔”

Helpful Report

Posted 4 years ago

Hi John, Thanks. That is indeed right. We have been in touch. Postal delays are not common anymore, but they do still happen from time to time. I have sent you a new parcel that is on its way since last week. If you have any other inquiries, please let me know. All the best, the WakingHerbs team

Posted 4 years ago

“Product is as advertised. I would recommend Waking Herbs to anyone.”

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Posted 4 years ago

“Some really nice hape and free samples, excellent service and communication from real live humans. Thank You”

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Posted 4 years ago

“Todo ok. A tiempo y gran calidad”

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Posted 4 years ago

“Great company when I didn't receive a package they were quickly making sure another one was sent out.”

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Posted 4 years ago

“5 stars guys :) great quality”

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Posted 4 years ago

“My order wasn’t complete and I have sent a few emails to find a solution, I sent them letting them know they didn’t mail me 2 Kambo sticks but only one. I haven’t heard back from them despite sending out emails and it’s been well over 24 hours , I am looking for a solution to this. I don’t mind updating my review if they are going to work on helping me with a solution.”

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Posted 4 years ago

hi, sorry to read that we made a mistake. I saw that you emailed us Friday late, we responded Monday and we are sure we will solve this in a satisfactory way. Many blessings, Philip - Waking Herbs

Posted 4 years ago

Hi there, Thank you for your review. I am sorry about this issue. I am getting in touch with you now to solve it. All the best, the WakingHerbs team

Posted 4 years ago

“Very impressed by these herbs. Super high quality herbs, and extracts. You can tell they know and care about what they are doing. Bravo.”

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Posted 4 years ago

“The second time I've ordered from Waking herbs, to my shop and ship account in Spain for easy access. I received an email that the herbs were returned, and I have since sent 4-5 emails with out any response from Waking herbs. Now I have this review. So obviously I am upset and not happy with the service.”

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Posted 4 years ago

hi Lanalle, sorry to read that we missed your emails. I just checked and they were in our spambox for some reason. I will contact you in private to solve the matter. Best wishes, Philip - Waking Herbs

Posted 4 years ago

“Hands down best supplier I have used for Mimosa bark! This last batch of hidden valley especially was a beautiful deep purple color and made some phenomenal really pretty colors, with a high pigment content 🙂 11/10 will keep shopping here. Even better they now ship from the US which is huge. Keep it up!!”

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Posted 4 years ago

“Sacred plants I had purchased came in without issue.”

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Posted 4 years ago

“I purchased here etnogenic medicinal plants. The staff here is friendly, quick communication. My goods arrived to Australia quickly (in 2 weeks considering covid situation - it is very good). It was discretely packed. The quality of herbs was good. I will be buying from them again and I recommend them to my friends.”

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Posted 4 years ago

“After a mistake wakingherbs contacted me immediately and sent me the missing product and I also got a lot of really good quality Rapé with my first order. That shows amazing customer service !!! Will absolutely return as a customer Cheers Peder Neogard”

Helpful Report

Posted 4 years ago

Hi Peder, Thank you for your reply. Apologies if you have not received a reply from us. We always strive to answer e-mails within 24 hours on weekdays. I am getting in touch with you now to see if we can solve this issue. All the best, the WakingHerbs team

Posted 4 years ago

“I got 900g from a warehouse in the states. I’ve used waking herbs a handful of times. This time it was not up to par.”

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Posted 4 years ago

Hi Chase, Thanks for your honest feedback. We take our quality seriously, so I'd love to learn from your experience. I am getting in touch with you to get into specifics. All the best, the WakingHerbs team

Posted 4 years ago

“Made multiple purchases and happy enough to continue doing business. Thanks very much for doing what you do!”

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Posted 4 years ago

“Waking herbs macht mir immer wieder eine Freude! Das Angebot ist sensationell!”

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Posted 4 years ago

“100% satisfied with the product and service.”

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Posted 4 years ago

“Very trust worthy company. Good quality products and excellent customer service”

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Posted 4 years ago

“I placed an order at the beginning of September and have not received my order. No shipping data can be tracked.”

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Posted 4 years ago

Hi Josh, I understand. Thank you for getting in touch. I am getting in contact with you right now we can fix it. All the best, the WakingHerbs team

Posted 4 years ago

Hi Josh, Thank you for your review. I am glad we were able to solve this case via e-mail. If you have any other inquiries, please let me know. All the best, the WakingHerbs team

Posted 4 years ago

“Waking Herbs is an awesome company. Seriously, the customer service is the best I’ve ever received. Their website is also quality. If I’m ever on the search for a sacred herb, I check to see if Waking Herbs has it in stock first.”

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Posted 4 years ago

Waking Herbs is rated 4.7 based on 4,837 reviews