Waking Herbs Reviews

Name: Waking Herbs
Address: Nieuweweg 5a, Haarlem, North Holland
Rating: 4.73

4.7 Rating 4,862 Reviews

94 %

of reviewers recommend Waking Herbs

4.7

Based on 4,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

+3123 7370 777

Email:

admin@wakingherbs.com

Location:

Nieuweweg 5a,
Haarlem
North Holland
2033 DK

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Waking Herbs 5 star review on 12th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Failed to ship product after successful payment. Shipping took several weeks. Product that came was nearly expired and very weak. After not getting confirmation of my order being completed, I waited a few days and then reached out to them. I was told that they didn't get my payment. I had to research and show them that they did take my payment. It took some back and forth before they found that they did actually take payment. As an apology they included 2 small bags of tea leaves. Shipment took a very long time, and when the product came (sananga) it only had about 3 weeks before it expired even though the quantity I ordered was easily months worth. Furthermore the potency was very weak. I will not order from them again.”

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Posted 5 years ago

Dear Alex, thanks for your message and feedback. I have sent you an email to solve this with you. Best wishes, Philip

Posted 5 years ago

“Sadly, has been over a month and a half and I have yet to receive my order. Tracking shows it as still in transit, and I have done what I can on my end to further track it, however, I have been offered no definite options for resolution, refund or replacement. After my initial email inquiry to the company, and their initial response, communication from them has dropped. I appreciate the good they are doing, and know that this will eventually be resolved, but communication is currently lacking.”

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Posted 5 years ago

“It’s been quite awhile now and I have not received my order.”

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Posted 5 years ago

“I never recieved my purchase.”

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Posted 5 years ago

“Did not receive my order.”

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Posted 5 years ago

Hi, our last email to you was on May 16 where we asked you to contact us. We did not receive response to that email. I will contact you in private. Best, Philip

Posted 5 years ago

“Didnt help solve my login problem and ignored me.”

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Posted 5 years ago

“Poor quality. Cheap. Get what u pay for.”

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Posted 5 years ago

Dear K. You have bought one of our most popular products which receives great feedback by many. I will contact you in private to talk this over with you and come to a solution. All the best, Philip

Posted 5 years ago

“I still haven't gotten my order”

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Posted 5 years ago

“Contacted at two weeks to ask about my package. Was told 2-4 weeks is to be expected for delivery to US. It's been 5 weeks now and still no package.I've contacted twice more and now recieve no response.”

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Posted 5 years ago

“Made contact at about two weeks to see what happening with my package. Was told 2-4 weeks is average delivery to US. It's been over a month and still no package. I've reached out twice more and now no response. I'm beginning to feel scammed”

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Posted 5 years ago

“Due to a honeycomb being amongst the product ot was taken in by customs here in nz and destroyed . Honey is a big industry here and i see why . I would have cost nearly twice the price to have it treated,something i could not afford at the time. Ive heard great reviews from your company so im sure this is not a regular occurrence. Thanks”

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Posted 5 years ago

sorry to read that the gift we added caused customs to destroy that gift. I will contact you through email to solve this. Best, Philip

Posted 5 years ago

“That bark look like the mid bark y’all playin me”

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Posted 5 years ago

“Well I just got my 5 pk. Sampler plus 2 free samples. So far the only thing I notice is it all burns my nose and smells like a dirty ashtray. I’m hoping I got the real thing cause I paid a lot and nothing happens when I use it.”

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Posted 6 years ago

“I still have yet to receive my order”

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Posted 6 years ago

“The products are not as strong as expected for the very expensive price I payed.”

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Posted 6 years ago

“Tiny, tiny, tiny amounts of dried herbs for a very high price. I know the herb that I bought very well, and the dried did not smell right to me.”

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Posted 6 years ago

Dear V., we received a negative review from you. We are a bit surprised. You ordered Guayusa paste 30x - 10 gr. This is what we sent as well as two free sample bags, one guayusa and one ocotea. Your complaint is about tiny amounts of dried herbs. Are you sure this review is for us and not for another vendor? Please let me know, All the best, Philip (sent private as well but no response, so now put it on public a day later)

Posted 6 years ago

“multiple emails about delayed shipment not answered”

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Posted 6 years ago

“Product totally diferent and no answer to complain”

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Posted 6 years ago

“not very impressed with the quality of the blue lotus extract would have have preferred just the petals it was not 100x more like 0.5x”

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Posted 6 years ago

Waking Herbs is rated 4.7 based on 4,862 reviews