Waking Herbs Reviews

Name: Waking Herbs
Address: Nieuweweg 5a, Haarlem, North Holland
Rating: 4.73

4.7 Rating 4,862 Reviews

94 %

of reviewers recommend Waking Herbs

4.7

Based on 4,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

+3123 7370 777

Email:

admin@wakingherbs.com

Location:

Nieuweweg 5a,
Haarlem
North Holland
2033 DK

Write Your review

Tell us how Waking Herbs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waking Herbs 5 star review on 12th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible product every time. Tried x4 .....”

Helpful Report

Posted 2 years ago

Hi, We are sorry to hear that the product did not meet expectations. We will contact you via email to discuss this further.

Posted 2 years ago

“Up until the last order that I made I was very happy ,but my last order was not any good at all . I will be looking into other places for my herbal needs”

Helpful Report

Posted 2 years ago

Hi Shane, I am sorry to hear that your last order did not meet your expections. We will contact you by email.

Posted 2 years ago

“Their products' quality is great, but the customer service is very poor. The person in charge of customer service is very unprofessional. ・Says s/he will get you back shortly after checking, and never does until prompted. ・Doesn't read the email fully. When you ask a few questions and you'd only get an answer for one. I was hoping that it was just one time thing, but unfortunately experienced this again and again over the course of the last couple of years.”

Helpful Report

Posted 2 years ago

Hi, Thanks for your message. We are sorry to hear that our customer service did not meet your expectations. We are always open to feedback and do our best to improve our service.

Posted 2 years ago

“Herbs were good quality unfortunately due to the extremely long wait for delivery, well over a month, I cannot recommend this site for American buyers at this time. Unless of course you're ok with long, long waits”

Helpful Report

Posted 3 years ago

Hi Daniel, Thanks for your feedback. We do our best to get the products to the customer as quickly as possible, but we do not always achieve this because customs sometimes work very slowly. We are also doing our best to keep more products in stock in the US so that we can avoid this problem.

Posted 3 years ago

“I bought 3 kinds of rape here when my normal supply was on hiatus, but none of them seemed to "work" for me to get to the place I'm accustomed to, even at double the dose. I'm disappointed. Returned to original supplier.”

Helpful Report

Posted 3 years ago

Hi Bryce, I am sorry to hear that the products did not meet your expectations. We will contact you via email.

Posted 3 years ago

“Package arrived with one end totally open. Package was not sealed properly.”

Helpful Report

Posted 3 years ago

Hi James, I am sorry to hear that your package arrived like that. we will contact you by email to see if we can figure out what caused this.

Posted 3 years ago

“Shipped twice but no delivery. I also had to pay shipping fee. Waste of money”

Helpful Report

Posted 3 years ago

Hi, I am sorry to hear that your package has not arrived. Can you contact us by email.

Posted 3 years ago

“I still have not received my order now 10 days after despatch”

Helpful Report

Posted 3 years ago

Hi, I am sorry to hear that you have not yet received the order. We are seeing that some shipments experience delays. Can you send an email to admin@wakingherbs.com so we can look at your order.

Posted 3 years ago

“I placed an order in April but still haven't received it.”

Helpful Report

Posted 3 years ago

Hi David, Sorry to hear that your package has not arrived. We will contact you via email to offer a solution.

Posted 3 years ago

“I have bougt Silene undulata extract. Usually this plant comes in root or powder form. I couldn´t find instructions anywhere including Waking Herbs webpage on how to use/dose the extract. So I wrote them and asked for instructions. They never replied, and therefore the extract is still on the shelf and a waste of money.”

Helpful Report

Posted 3 years ago

Hi Jan, Sorry you didn't get a response to your question. I will now look up your mail and will answer it immediately.

Posted 3 years ago

“I made an order over two weeks ago and transferred the money for it (with proof I have emailed) the package has still not been posted to me, let alone delivered. I’m really hoping it’s not going to be too long till it gets to me but I wouldn’t be surprised if I never receive my order. They have a friendly customer support but that doesn’t change the fact that I might have wasted my money.”

Helpful Report

Posted 3 years ago

Hi Vinnie, I am very sorry to hear you had problems with your parcel. I will look into your order right now and contact you by mail immediately to solve your issue.

Posted 3 years ago

“I have yet to receive my order even though I have tried to reach out about it.”

Helpful Report

Posted 3 years ago

“I originally ordered 900 grams of Mimosa Hostilis root bark about a month ago now, maybe a little earlier. Unfortunately, I still haven't received my parcel yet. The customer service is good for the most part, but shipping could use a lot of work. I know things have been hard lately with Covid 19 and shipping orders, also with the Sueze canal being blocked I know that has affected trade a lot, but I placed my order before that happened. I just hope I get my package soon. Then my rating will most likely change quite a bit.”

Helpful Report

Posted 3 years ago

Hi Colin, Sorry you never recieved you package. We will be contacting you now to see what might have happened. Love and light!

Posted 3 years ago

“Ordered some stuff almost two months ago and still have to receive anything. Supposedly they sent new stuff but I haven't gotten any of that as well. 😔”

Helpful Report

Posted 4 years ago

Hi John, Thanks. That is indeed right. We have been in touch. Postal delays are not common anymore, but they do still happen from time to time. I have sent you a new parcel that is on its way since last week. If you have any other inquiries, please let me know. All the best, the WakingHerbs team

Posted 4 years ago

“My order wasn’t complete and I have sent a few emails to find a solution, I sent them letting them know they didn’t mail me 2 Kambo sticks but only one. I haven’t heard back from them despite sending out emails and it’s been well over 24 hours , I am looking for a solution to this. I don’t mind updating my review if they are going to work on helping me with a solution.”

Helpful Report

Posted 4 years ago

hi, sorry to read that we made a mistake. I saw that you emailed us Friday late, we responded Monday and we are sure we will solve this in a satisfactory way. Many blessings, Philip - Waking Herbs

Posted 4 years ago

Hi there, Thank you for your review. I am sorry about this issue. I am getting in touch with you now to solve it. All the best, the WakingHerbs team

Posted 4 years ago

“I did not find that the product performed any function at all. It was inactive. I did not get any benefit at all that I could tell.”

Helpful Report

Posted 4 years ago

Hi Lori, Thank you for your feedback. I have not heard this before about the product you ordered. We always strive to have the highest quality. I will get in touch with you to get into specifics and hopefully reach a solution. All the best, the WakingHerbs team

Posted 4 years ago

“it is Not a very strong product”

Helpful Report

Posted 4 years ago

“I never received my order. very disappointed.”

Helpful Report

Posted 4 years ago

Hi there. I will contact you in private about this situation, let's see how we can solve this situation! Waking Herbs team

Posted 4 years ago

“I've bought several varieties of hape from your store but haven’t found any I like.”

Helpful Report

Posted 4 years ago

Hi Nora, sorry to read you did not like the rapehs you got from us. I will contact you in private to talk about your experience. Dhara, the Waking Herbs team

Posted 4 years ago

“not good quality at all! mimosa was powder not shreded as the picture shows and contained very poor dmt!”

Helpful Report

Posted 5 years ago

Waking Herbs is rated 4.7 based on 4,862 reviews