Waking Herbs Reviews

Name: Waking Herbs
Address: Nieuweweg 5a, Haarlem, North Holland
Rating: 4.73

4.7 Rating 4,840 Reviews

94 %

of reviewers recommend Waking Herbs

4.7

Based on 4,840 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

+3123 7370 777

Email:

admin@wakingherbs.com

Location:

Nieuweweg 5a,
Haarlem
North Holland
2033 DK

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Waking Herbs 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It has been more than 20 days since I ordered and it has not arrived. Order #WH25203 (May 2, 2019) I have been tracking it by the tracking number, and seems that it might be stuck in US customs (maybe?) According to the website, waking herbs estimates it takes about 10 to 16 days to arrive and it has been more than 25 days now. I paid extra for expedited tracking and the last tracking annotation I received was at least a week ago and it looks like the package has not moved anywhere since. I have emailed waking herbs 3 times in the last few days and have had no reply and it seems the website has been down for a few days too. At least they could have sent me a response. Is there something wrong over there? Jose U.”

Helpful Report

Posted 5 years ago

Dear Jose, sorry to read that your parcel is being delayed by customs. Very annoying indeed. I see you emailed us Friday and Sunday when we were not in office. Those are the days when we spend sacred time with our family. I will contact you in private to discuss this issue with you. All the best, Philip

Posted 5 years ago

“Reviewing because I can't get ahold of anyone at the site and this is getting ridiculous. Ordered the 9th of May and still haven't received my product or any indictation it's even coming. Unsure if this is a scam or not. If it isn't they can reach out to me here, or in any of the other ways I've left them. Can't seem to submit a ticket on their broken website either.”

Helpful Report

Posted 5 years ago

Dear Nathan, sorry to read that you feel negative about us. Let me assure you there is no reason to feel like that. Your order was shipped May 13th with an extra blessing for safe travels. Estimated shipping time from Europe to the US is between two to four weeks. In general our parcels arrive in 12 to 16 days. You emailed us once on Saturday May 25 when we were closed during the weekend. Then on Sunday May 26 you wrote your review. Today Monday 27 we are in office and answered your email already. I'm sure your order will arrive shortly. All the best, Philip

Posted 5 years ago

“Great people, service and products. I love these herbs!”

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Posted 5 years ago

“I have received my order and am very happy with it . Thank you.”

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Posted 5 years ago

“I have received my order and I am very happy with it. Thank you”

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Posted 5 years ago

“Great product and they also send a sample bag of mixed herbs for tea and whole shredded mhrb.. beautiful color”

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Posted 5 years ago

“Very good shipping, extra goodies added. Wonderful aromas. Like. You can keep searching but I’d recommend you stop here.”

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Posted 5 years ago

“Very impressed with both quality and yield. This is my new go to site!”

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Posted 5 years ago

“the article has good quality, what is not garanteed in this market at all”

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Posted 5 years ago

“Amazing products, fast delivery for how cheap it is. This really seems like a company that's in it for all the right reasons and actually cares. I appreciate you guys.”

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Posted 5 years ago

“my Package came weeks faster than expected. I order on the 13th, it shipped in the 16th and I got it the 23rd. The only thing left to to verify the product but if it’s anything the delivery time it should be better than expected lol”

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Posted 5 years ago

“Actually I got the parcel just two days ago after the Icelandic costums had kept it for many weeks. They did open the parcel and it seems they confiscated psychotria viridis. All the other things were in the parcel and seem in good condition. Many thanks for the extra things that came in the parcel.”

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Posted 5 years ago

“Didnt help solve my login problem and ignored me.”

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Posted 5 years ago

“Excellent company. Very reliable.”

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Posted 5 years ago

“Thank you. I am enjoying your product.”

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Posted 5 years ago

“high quality product and reliable shipping really exceeded my expectations. plus the prices are super reasonable”

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Posted 5 years ago

“Amazing products, very powerful, and at fair prices too. I would definitely recommend Waking Herbs to a friend and I am sure I will back to buy again in the future.”

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Posted 5 years ago

“Order was easy and delivery was fast. Thank you”

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Posted 5 years ago

“Apologies for sending poor review to the wrong vendor! Your service was excellent and I'll without doubt be using your services again! 5 stars”

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Posted 5 years ago

Dear Myles, we did ship your parcel and according to the tracking it was delivered within 11 days from Europe to the US. We upgraded your free shipping which you did choose to registered as you ordered for quite an amount. I think you confuse us with a different company when you mention "pushing product by email" we do not send emails to push our products. I will contact you in private to clear this issue. All the best, Philip

Posted 5 years ago

“Poor quality. Cheap. Get what u pay for.”

Helpful Report

Posted 5 years ago

Dear K. You have bought one of our most popular products which receives great feedback by many. I will contact you in private to talk this over with you and come to a solution. All the best, Philip

Posted 5 years ago

Waking Herbs is rated 4.7 based on 4,840 reviews