Waking Herbs Reviews

Name: Waking Herbs
Address: Nieuweweg 5a, Haarlem, North Holland
Rating: 4.73

4.7 Rating 4,810 Reviews

94 %

of reviewers recommend Waking Herbs

4.7

Based on 4,810 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

+3123 7370 777

Email:

admin@wakingherbs.com

Location:

Nieuweweg 5a,
Haarlem
North Holland
2033 DK

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, communication , products! Always ship with blessings.”

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Posted 1 year ago

“Very satisfied with quality and speed of shipment. I use shipped within US option and am a repeat customer. I feel confident in purchasing from Waking Herbs”

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Posted 1 year ago

“I’ve been a customer for several years and the quality of the plants they sell is second to none. They’ve always been quick to reply anytime I’ve had questions and if I ever have any issues, I have no doubt they’ll fix it quickly. You can tell the team at Waking Herbs believes in what they do through the quality of their products, care for their clients and efforts in reforestation and sustainable harvesting practices”

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Posted 1 year ago

Dear Matthew, Thank you so much for your kind words! We're truly honored to have had you as a valued customer for several years. Your appreciation of the quality of our plants means the world to us. Our team at Waking Herbs is dedicated to providing the best products and service to our customers. We're delighted to hear that you've found our responses to your questions prompt and that you have confidence in us to resolve any issues swiftly. We are indeed passionate about what we do, and it reflects in our commitment to sustainable harvesting practices and reforestation efforts. Your support motivates us to continue our mission with even more enthusiasm. Once again, thank you for your continued trust and loyalty. We look forward to serving you for many more years to come. Warm regards, The Waking Herbs Team

Posted 1 year ago

“Excellent people, excellent product. Couldn’t be happier”

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Posted 1 year ago

“The people at waking herbs are very nice and have great customer service. However the shredded bark was not what I thought it was, but then when I told them they sent out complimentary Brazil powdered bark as replacement and the product was definitely better then the first but still not as good as my original distribution place. The pros were shipping time... even though I had one package after that never show up and got sent back but then they sent out a complimentary replacement. Realistically if you want it the quickest buy it Saturday early or sunday late night so it's processed Monday and u will get by Friday. But buying in on Friday you will definitely get it the next Friday or no sooner then Thursday. Wish quality was a little brighter and higher yields. Thanks will continue to mess with company as necessary”

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Posted 1 year ago

Hello, Thank you so much for taking the time to share your feedback about your experience with Waking Herbs. We genuinely appreciate your kind words regarding our customer service and the efforts we've made to address your concerns. We're glad to hear that the complimentary Brazil powdered bark we sent as a replacement was an improvement over the initial product. However, we're sorry to hear that it still didn't quite meet your expectations in comparison to your original distribution place. We truly value your input and take your comments to heart as we continually strive to enhance our product offerings. It's unfortunate to hear about the shipment delays and the package that didn't make it to you. We understand how important it is for your orders to arrive on time and in good condition. We're grateful for your understanding in these situations, and we're committed to improving our shipping processes to provide a smoother experience for you and all our customers. We're also grateful for your insights on the optimal time to place orders for quicker processing and delivery. Your input will certainly help us refine our order processing timelines to provide a more consistent experience. Regarding the quality of our products, we're dedicated to continuously improving and sourcing the best possible botanicals for our customers. We take your feedback seriously and will work diligently to elevate our quality standards. Once again, thank you for your valuable feedback and for choosing to engage with us. We're here to listen and learn from your experiences, and we're committed to making the necessary adjustments to enhance your overall experience with our company. If you ever have further comments or questions, please don't hesitate to reach out. Your input helps us grow and improve. Best regards, The Waking Herbs Team

Posted 1 year ago

“Brilliant service and very high quality product highly recommended”

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Posted 1 year ago

“Excellent company to do business with.. high quality products 😍”

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Posted 1 year ago

“Always best Quality, fast shipping to Germany good price und super Verpackt.”

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Posted 1 year ago

Dear Kevin, We're delighted to hear that you've had a great experience with our products and services! Providing top-quality items, speedy shipping to Germany, competitive pricing, and secure packaging are all important to us. Your feedback is much appreciated, and we look forward to continuing to serve you. Thank you for choosing us! Mit freundlichen Gruessen aus Ecuador und Holland, Das Waking Herbs Team :)

Posted 1 year ago

“Super fast delivery, great customer service and was lucky enough to get a small gift. Top shopping experience, recommend to anyone looking for quality plant medicine.”

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Posted 1 year ago

Dear customer, We're thrilled to hear about your fantastic shopping experience with us! Super fast delivery, excellent customer service, and a little surprise gift – that's exactly what we aim for. We're so glad you had a top-notch experience with us, and we truly appreciate your recommendation. Thank you for choosing us for your plant medicine needs! The Waking Herbs Team

Posted 1 year ago

“Every Single product Was very good. Thank U.”

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Posted 1 year ago

“the products that I have been able to test are of impeccable quality. they take great care and respect and you can taste it.”

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Posted 1 year ago

Dear Mathieu, Thank you so much for your wonderful feedback! We're delighted to hear that you found our products to be of impeccable quality. We take great pride in crafting our products with care and respect, and it's truly rewarding to know that it's reflected in the taste. Your support means the world to us, and we look forward to continuing to provide you with exceptional products in the future. The Waking Herbs Team

Posted 1 year ago

“Great store, Great service, Great products. Had an issue with shipping and a damaged product, contacted support and they responded quickly and fixed the issue without hesitation. Quality support, made me a returning customer and have no regretted using them. 5/5 Stars!”

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Posted 1 year ago

“Thank you :)”

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Posted 1 year ago

“I can not say enough good things about this conpmany. Every single person I have been in contact with has always been helpful, kind and upfront with honest answers. I don't even worry that I am going to get anything less than the best than I can. Chefs Kiss”

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Posted 1 year ago

Dear Jeffrey, Thank you so much for your incredibly kind words! We are truly touched by your appreciation and are thrilled to hear that you've had such a positive experience with our team. Your satisfaction is our top priority, and we're committed to providing you with nothing but the best service. 🙌😊 The Waking Herbs Team

Posted 1 year ago

“Item never came”

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Posted 1 year ago

Dear Michael, We sincerely apologize for the inconvenience you've faced due to the non-delivery of your item from Waking Herbs. We understand how frustrating and disappointing it can be when an expected order doesn't arrive as planned. Please accept our deepest apologies for this lapse in our service. Your satisfaction is of the utmost importance to us, and we are committed to resolving this matter promptly. We are currently investigating the issue with your order and are taking the necessary steps to rectify the situation. Our team is working diligently to ensure that your experience with Waking Herbs is a positive one. To further address this matter and recover your experience, we will be reaching out to you via email shortly. Our aim is to provide you with a clear explanation of the situation and the steps we are taking to ensure that your order reaches you as soon as possible. Once again, we apologize for any inconvenience this may have caused you. We greatly value your trust in us and are dedicated to making this right. Thank you for your understanding and patience. If you have any immediate concerns or questions, please don't hesitate to reach out to our customer support team at admin@wakingherbs.com Best regards, The Waking Herbs Team

Posted 1 year ago

“Quality of herbs is very good 👍 delivery was fast”

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Posted 1 year ago

“The purchase process was simple and easy, the delivery was quick, and the product was as promised. All round this was a very positive experience.”

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Posted 1 year ago

“Very good. Got what I expected, in discrete and professional packaging.”

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Posted 1 year ago

“Easy transaction, quick delivery and the product was great! Will definitely order again soon!”

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Posted 1 year ago

“Goods shipped in excellent condition. I order Dragons Blood from Waking Herbs, and it is 100% pure and is received within an expected time frame. Although there is no guarantee on shipping because its sent from other countries, I always receive my orders from them and there's always a little added gift which is nice too. Billing is a bit awkward here in the US, but it works.”

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Posted 1 year ago

Waking Herbs is rated 4.7 based on 4,810 reviews