Waking Herbs Reviews

Name: Waking Herbs
Address: Nieuweweg 5a, Haarlem, North Holland
Rating: 4.73

4.7 Rating 4,810 Reviews

94 %

of reviewers recommend Waking Herbs

4.7

Based on 4,810 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

+3123 7370 777

Email:

admin@wakingherbs.com

Location:

Nieuweweg 5a,
Haarlem
North Holland
2033 DK

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“goed ontvangen door de brievenbus. Product voldeed.”

Helpful Report

Posted 1 year ago

Dear Rina, Dank je wel voor je positieve feedback! We zijn blij om te horen dat je bestelling goed ontvangen is en dat het product aan je verwachtingen voldeed. Als je in de toekomst nog vragen hebt of hulp nodig hebt, aarzel dan niet om contact met ons op te nemen. We waarderen je steun!

Posted 1 year ago

“Posted this yesterday, didn't show so posting again. This company is a fraud. They twice sent my package to a different address in a different state. It's clearly some type of fraud where they keep you hoping you'll get your product just long enough for any fraud protection from your debit or credit card to expire on the purchase. complete fraud”

Helpful Report

Posted 1 year ago

Dear Jason, We hope this message finds you well. We wanted to follow up on our recent email correspondence and the actions we've taken to address the situation you encountered. Firstly, as mentioned various times per email, we sincerely apologize for the delivery issues you experienced, which caused frustration and inconvenience. As previously discussed via email, we have taken the following steps to rectify the situation: 1. **Complete Refund:** We have processed a full refund for your order, ensuring you are not financially affected by the mishap. 2. **Reshipment:** To make up for the delivery problem, we have re-shipped your order from our US store. This includes chacruna, caapi, and mimosa. We are working diligently to ensure this package reaches you safely and promptly. 3. **Coupon:** We have provided you with a coupon for our US store as a gesture of goodwill, which you didn't accept. We understand the frustration and inconvenience you faced, and we want to assure you that we are committed to resolving this matter to your satisfaction. While we deeply regret the inconvenience you experienced, we want to emphasize that Waking Herbs is a legitimate and reputable business with a substantial number of satisfied customers worldwide. We are grateful for their trust in us and are committed to continuously improving our services. We truly appreciate your business and are genuinely sorry for any distress this situation may have caused you. If you have any further questions or concerns, please don't hesitate to contact us. We are here to assist you to the best of our ability. Thank you for your understanding. Warm regards, Waking Herbs Team

Posted 1 year ago

“I see a lot of people complaining about not receiving their order quickly. Folks, this is not Amazon, with 2-day Prime shipping. I'm of the opinion that when venturing into the world of plant medicines, patience is requisite. Waiting 56 days for my order to arrive was actually a good opportunity to sit with my intention and reasons for embarking on this journey.”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you for sharing your perspective on the order delivery timeframe. We appreciate your patience and understanding, as you rightly pointed out that the world of plant medicines operates at a different pace than mainstream online retailers. Your willingness to use this time for introspection and aligning with your intentions for the journey is truly commendable. At Waking Herbs, we strive to provide our customers with high-quality products and a unique experience, and we are grateful to have customers like you who value the transformative potential of these sacred plants. If you ever have any questions, need assistance, or would like to share your journey with us, please feel free to reach out. We're here to support you. Warm regards, The Waking Herbs Team

Posted 1 year ago

“Love this company and their plant medicines/teacher!”

Helpful Report

Posted 1 year ago

Dear Wayne, Thank you so much for your kind words and support. We are delighted to hear that you have had a positive experience with our plant medicines and services. Your feedback means a lot to us, and we are here to provide the best quality and care possible. If you ever have more questions, need assistance, or would like to share your experiences, please feel free to reach out. We are here to help and look forward to serving you in the future. Warm regards, Waking Herbs Team

Posted 1 year ago

“Dear team of Waking Herbs, thank you very much for the fast and trustworthy delivery, also for your support towards occuring questions! Beautiful medicine!!”

Helpful Report

Posted 1 year ago

Dear Nabi, We're thrilled to hear that you had a positive experience with Waking Herbs! Thank you for your kind words and for taking the time to share your feedback. We're committed to providing fast and trustworthy delivery and excellent customer support. We're delighted to know that you found our products to be beautiful medicine. Your satisfaction is our utmost priority, and we're here to assist with any questions or assistance you may need. If you ever have more questions or require further support, please don't hesitate to reach out. We look forward to serving you again in the future! Warm regards, The Waking Herbs Team

Posted 1 year ago

“Always a pleasure ordering thru these guys . Never a hiccup in reliability yet. Fast easy discrete. And superb quality too”

Helpful Report

Posted 1 year ago

Dear Megan, Thank you so much for your kind words! We truly appreciate your continued support and trust in our services. It's our commitment to provide a reliable, fast, and discreet experience while maintaining the highest quality. We're thrilled to hear that we've met your expectations. If you ever need anything or have any questions, please don't hesitate to reach out. Your satisfaction is our top priority! Love and light, Waking Herbs

Posted 1 year ago

“Not only are their products extremely helpful and top quality, but the people service at Waking Herbs is A+.”

Helpful Report

Posted 1 year ago

Dear Patrick, Thank you so much for your positive feedback! We're thrilled to hear that you've found our products to be helpful and of top quality. At Waking Herbs, we are committed to providing the best possible service and products to our customers. Your kind words mean a lot to us, and we greatly appreciate your support. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Waking Herbs

Posted 1 year ago

“I never received my order”

Helpful Report

Posted 1 year ago

Dear Roy, we're sorry to hear that your order hasn't arrived. We apologize for the inconvenience. Please expect an email from us shortly to address this issue. Love and Light, The Waking Herbs Team

Posted 1 year ago

“I purchased a leaf shaker and some Hapé. Everything arrived in good condition and pretty quickly. The Hapé is beautiful. I picked Nakini, Caapi, and Cacao really smooth and excepted gently by my system.”

Helpful Report

Posted 1 year ago

Dear Vanessa, Thank you so much for your purchase and for taking the time to leave us a review! We're thrilled to hear that your leaf shaker and Hapé arrived in good condition and in a timely manner. We take pride in ensuring the quality of our products, and we're delighted to know that you found the Hapé beautiful and that it was a smooth and gentle experience for you. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help and provide you with the best possible experience. Thank you again for choosing our products, and we hope you continue to enjoy your journey with them! Warm regards, The Waking Herbs team

Posted 1 year ago

“I was very happy with the product although it took a while to arrive - yet it was delivered to the USA so I kind of expected a longer delivery time, otherwise product and packaging was very good..Will order again from Waking Herbs!”

Helpful Report

Posted 1 year ago

Hi Brett, Thank you for sharing your feedback with us! We're glad to hear that you were happy with the product and packaging. We apologize for the longer delivery time to the USA, as international shipping can sometimes take a bit longer. We appreciate your understanding, and we look forward to serving you again in the future. If you have any questions or need assistance with your next order, please feel free to reach out to us. Have a great day!

Posted 1 year ago

“It still never arrived after 1 month.”

Helpful Report

Posted 1 year ago

Dear Robert, I'm sorry to hear that your order hasn't arrived after a month. We apologize for the inconvenience. Please expect an email from us shortly to address this issue. Love and Light, The Waking Herbs Team

Posted 1 year ago

“Excellent quality”

Helpful Report

Posted 1 year ago

Dear customer, Thank you very much for taking the time to share your feedback with us. We are thrilled to hear that you found our products to be of excellent quality. Providing high-quality products is a top priority for us, and we take great pride in sourcing and delivering the best possible herbs to our valued customers. Your positive review means a lot to us, and it serves as a motivating factor for our team to continue delivering exceptional products and service. If you ever have any questions or need further assistance, please do not hesitate to reach out to us. We are here to help. Once again, thank you for choosing Waking Herbs. We look forward to serving you again in the future. Warm regards, The Waking Herbs

Posted 1 year ago

“excellent products, fast delivery.”

Helpful Report

Posted 1 year ago

Dear Sylvain, We're delighted to hear that you had an excellent experience with our products and fast delivery at Waking Herbs! Thank you for taking the time to share your positive feedback. We always strive to provide high-quality products and efficient service to our customers. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future. love and light, The Waking Herbs team

Posted 1 year ago

“Products were delivered as described and in a timely manner.”

Helpful Report

Posted 1 year ago

We're delighted to hear that you received your products as described and in a timely manner. Customer satisfaction is our top priority at Waking Herbs, and we're committed to providing high-quality service. If you have any questions or need further assistance with our products, please don't hesitate to reach out to our customer support team. Thank you for choosing Waking Herbs!

Posted 1 year ago

“Is good get in car”

Helpful Report

Posted 1 year ago

Thank you Donald!

Posted 1 year ago

“I’m very happy with the purchase I made and quality of the products. I live in Saudi Arabia and I was happy I could order to this country. Highly recommend Waking Herbs store and I will definitely be back ☺️”

Helpful Report

Posted 1 year ago

Dear Malgorzata, We're delighted to hear about your positive experience with Waking Herbs! Thank you for choosing our store and for taking the time to share your feedback. We're thrilled that you're satisfied with the quality of our products and that we could successfully deliver to Saudi Arabia for you. Your recommendation means a lot to us, and we look forward to welcoming you back as a valued customer in the future. If you have any questions or need assistance with anything, please don't hesitate to reach out. Thank you again for your support!

Posted 1 year ago

“Honestly great prodüktör. Can't go wrong.”

Helpful Report

Posted 1 year ago

We're delighted to hear that you're enjoying our product! Thank you for your positive feedback and for choosing Waking Herbs. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Posted 1 year ago

“Great quality product”

Helpful Report

Posted 1 year ago

Thank you so much for your kind review, Rowan! We're thrilled to hear that you're satisfied with the quality of our products. At Waking Herbs, we take great pride in sourcing and providing the highest quality natural products to our customers. If you ever have any questions or need assistance with anything, please don't hesitate to reach out to us. We truly appreciate your support and look forward to serving you again in the future.

Posted 1 year ago

“Requesting then waiting for invoice adds a day or three to the shipping times, but they offer other ways to pay or rush delivery options. I received what I ordered a week or so later. Quality was good. I would order again and also recommend to others”

Helpful Report

Posted 1 year ago

Thank you for your review and for choosing Waking Herbs! We appreciate your feedback. We understand that waiting for an invoice can add a bit of time to the shipping process, but we're glad to hear that you found our other payment options and rush delivery choices helpful. Our goal is to provide a smooth and efficient experience for our customers. We're delighted that you received the products you ordered in good quality, and we look forward to serving you again in the future. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We're here to help! Love and Light, Waking Herbs

Posted 1 year ago

“always a pleasure , good service and most of all , their taking care of the locals and plants , so a win win situation keep going , till next time , Claus Van der Eng , the Netherlands”

Helpful Report

Posted 1 year ago

Dear Claus, Thank you so much for taking the time to share your feedback with us and for choosing Waking Herbs as your trusted supplier. Your review means a lot to us, and we're grateful for your support. We completely understand that waiting for an invoice can sometimes be a bit of a hassle, and we appreciate your patience in this matter. We're pleased to hear that you found our alternative payment options and expedited delivery choices to be useful. Ensuring our customers have convenient and efficient options is one of our top priorities. We're also thrilled to know that the products you received met your expectations in terms of quality. Your satisfaction is our ultimate goal, and it's incredibly rewarding to hear that we've achieved that. We genuinely look forward to serving you again in the future. If you ever have any questions, concerns, or need assistance with anything else, please don't hesitate to reach out. Our dedicated team is here to provide support whenever you need it. Once again, thank you for your trust in Waking Herbs, and we can't wait to be of service to you again soon. Love and Light, Waking Herbs

Posted 1 year ago

Waking Herbs is rated 4.7 based on 4,810 reviews