Waking Herbs Reviews

Name: Waking Herbs
Address: Nieuweweg 5a, Haarlem, North Holland
Rating: 4.73

4.7 Rating 4,840 Reviews

94 %

of reviewers recommend Waking Herbs

4.7

Based on 4,840 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

+3123 7370 777

Email:

admin@wakingherbs.com

Location:

Nieuweweg 5a,
Haarlem
North Holland
2033 DK

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Waking Herbs 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding product, and you can tell that you care about your products, service and customers. I will absolutely be doing continued business with Waking Herbs for all foreseeable future business. Thank you - Ben Neilson”

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Posted 5 years ago

“My review is...... YEP!”

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Posted 5 years ago

“Great communication. A+”

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Posted 5 years ago

“Quick service and extra goodies!”

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Posted 5 years ago

“High quality product, very nice customer service. If a misunderstanding occures it is quickly resolved. I Recommend wakingherbs”

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Posted 5 years ago

“Product was never even received”

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Posted 5 years ago

Hi Isaac. I am sorry to read you haven't received your order. Also I apologize for delaying an answer, we are very busy with moving further into the forest in Ecuador. I will contact you in private to solve this problem. We will find a solution I am sure. Blessing! Dhara from the Waking Herbs team.

Posted 5 years ago

Dear Isaac, we have sent you an email two weeks ago to solve the problem, but we have not gotten a reaction. Dhara, the Waking Herbs team

Posted 5 years ago

“Excellent products and great customer service!”

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Posted 5 years ago

“Quick delivery, packaged properly! I was pleased with the service and the quality of product.”

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Posted 5 years ago

“Best service everything arrived in time and item as described.”

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Posted 5 years ago

“It’s been quite awhile now and I have not received my order.”

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Posted 5 years ago

“I never received my order (it has been about 6 weeks), and they did not respond to either of my emails about it. They never even sent me any confirmation that my order had been shipped. After ordering, I read that sometimes U.S. Customs seizes these shipments. If that is the case, Waking Herbs should warn their customers. At the very least, they should respond to customer emails when they have taken a customer's money and the customer never received the items for which they paid. In my view, the right thing to do would be to refund the payment. To not even respond to emails about it seems very disrespectful to customers.”

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Posted 5 years ago

Hi Clay, I apologize for delaying a reply. I have sent you a message in private to solve this problem. Various things are at play here.. We are moving further into the forest here in Ecuador, this takes a lot of time and we are behind on our emails. Second, we have had problems with our packages but have made adjustments in the shipping procedure so we are hoping that things will go smoothly from now on. Dhara, from the Waking Herbs team.

Posted 5 years ago

“I never recieved my purchase.”

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Posted 5 years ago

“great and beautiful things in the world”

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Posted 5 years ago

“The people of Walking Herbs provide all kinds of plant medicins from love, inner knowing and respect for mother nature. I deeply recommend Walking Herbs.”

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Posted 5 years ago

“Every step of doing business with Waking Herbs has been delightful. Great products, great service, and there's an underlying tone of love and respect in all of their communications. Good stuff. :)”

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Posted 5 years ago

“Never received my order. Paid for and never got. Very disappointing. Will not be ordering from here again. I'm located in NC usa if that makes a difference.”

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Posted 5 years ago

hi Jennifer, we emailed you July 3 about your order but not received a reply from you yet. I will contact you in private. Best wishes, Philip

Posted 5 years ago

“They deliver what you order. If you want it fast you should select expedited shipping option.”

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Posted 5 years ago

“Great response time. Successful delivery. Great product, great people. Thank you. :)”

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Posted 5 years ago

“Waking Herbs customer service was amazing. They answered all my emails and even directly let me know when a product would be back in stock. Their products are top quality and I will continue to order from them.”

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Posted 5 years ago

“Thank you for your solid customer service, the product arrived as described and is gratefully received. I would definitely recommend your company and product.”

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Posted 5 years ago

Waking Herbs is rated 4.7 based on 4,840 reviews