Waking Herbs Reviews

Name: Waking Herbs
Address: Nieuweweg 5a, Haarlem, North Holland
Rating: 4.73

4.7 Rating 4,810 Reviews

94 %

of reviewers recommend Waking Herbs

4.7

Based on 4,810 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

+3123 7370 777

Email:

admin@wakingherbs.com

Location:

Nieuweweg 5a,
Haarlem
North Holland
2033 DK

Write Your review

Tell us how Waking Herbs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They've got the best customer service and the quality of their herbs never disappoint.”

Helpful Report

Posted 1 year ago

Dear customer, We're delighted to hear that you've had such a positive experience with us! Providing top-notch customer service and maintaining the highest quality products are our top priorities. Your satisfaction is what drives us, and we truly appreciate your kind words. Thank you for your support, and we look forward to serving you again in the future. The Waking Herbs Team

Posted 1 year ago

“I am thrilled I've found Waking Herbs! There are so many unscrupulous websites out there offering similar products. On a number of occasions now, Waking Herbs has provided me with quality products at fair prices. Their customer service is quite good too. My only criticism is that shipping takes longer than I would like.”

Helpful Report

Posted 1 year ago

Dear Mark, We're absolutely thrilled to hear about your positive experience with Waking Herbs! It means the world to us that you've found value in our products and services. We understand that shipping times may not always meet your expectations, and we're actively working to improve that aspect of our service. Your feedback is invaluable to us as we continue to strive for excellence. Thank you for your trust and support, and we look forward to serving you even better in the future. The Waking Herbs team

Posted 1 year ago

“Great product . Takes few days to arrive but it always comes packaged and shipped nicely and discretely”

Helpful Report

Posted 1 year ago

Dear Megan, Thank you so much for your review! We're thrilled to hear that you're enjoying our products. We understand that the delivery time can sometimes take a few days, but we're glad to know that your orders arrive well-packaged and discreetly. Your satisfaction is important to us, and we're constantly working to improve our delivery times while maintaining the quality of our packaging. We appreciate your support and hope to continue providing you with great products and service in the future. The Waking Herbs Team

Posted 1 year ago

“for $10 more i could have purchased a full sized adult kuripe elsewhere and not wait over 2 months for delivery.”

Helpful Report

Posted 1 year ago

Dear Couter, Thank you for sharing your feedback with us. We sincerely apologize for the delay you experienced in receiving your order. We understand that waiting for over two months for delivery is not the level of service we aim to provide, and we deeply regret any inconvenience this has caused you. Your input is invaluable in helping us improve our services, and we are taking your comments seriously. We acknowledge that the price difference and delivery time have fallen short of your expectations, and for that, we are truly sorry. We are actively working to streamline our shipping processes to ensure that our customers receive their orders promptly and without unnecessary delays. While we can't undo the experience you've had, we are committed to learning from this situation and making necessary improvements to prevent such occurrences in the future. Should you decide to give us another opportunity, we will do our utmost to provide you with a better experience. Your satisfaction is of the utmost importance to us, and we hope to have the chance to regain your trust in our brand. Thank you for bringing this to our attention, and if you have any further questions or concerns, please don't hesitate to reach out to us directly. We appreciate your feedback as it helps us strive for excellence. Best regards, The Waking Herbs Team

Posted 1 year ago

“I have used this site for years; the customer service is fantastic, and their care for natural medicines is AMAZING!”

Helpful Report

Posted 1 year ago

Dear Adam, We're thrilled to hear that you've been with us for years and that you've had such a positive experience with our site! Your words mean the world to us, and we're truly grateful for your loyalty. Our team is dedicated to providing excellent customer service and promoting the use of natural medicines. We look forward to continuing to serve you and provide you with amazing products and support. Thank you for your trust and support! Warm regards, The Waking Herbs Team

Posted 1 year ago

“Another spotless delivery by waking herbs. It has been 4 years since they supply my ceremonies with high grade plants. Never had the slightest problem. These people rock.”

Helpful Report

Posted 1 year ago

Dear Jean, Thank you so much for your kind words and continued trust in Waking Herbs! We're thrilled to hear that your experiences with our products have consistently met your expectations over the past four years. Our team is dedicated to providing you with high-quality plants for your ceremonies, and we greatly appreciate your support. You rock too! If you ever have any questions or need assistance, please don't hesitate to reach out. We're here for you. Warm Ecuadorian and Dutch Greetings, The Waking Herbs Team

Posted 1 year ago

“Very good product! Fast shipping.”

Helpful Report

Posted 1 year ago

Thank you for your review! We're delighted to hear that you found our product to be very good, and we're pleased that you received it quickly. Your satisfaction is our priority, and we look forward to serving you again in the future.

Posted 1 year ago

“Only place I would ever purchase my root bark! Always quality”

Helpful Report

Posted 1 year ago

Dear Richard, We're thrilled to hear that you've had such a positive experience with us! Your trust in our products means the world to us. We're committed to consistently providing you with the highest quality root bark, and we're grateful for your loyalty. Thank you for choosing us as your preferred supplier! The Waking Herbs team

Posted 1 year ago

“high quality, friendly and healpfull Team ❤️”

Helpful Report

Posted 1 year ago

Dear customer, Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that you had a positive experience with our team. 😊 At Waking Herbs, we always strive to provide high-quality service and support, and it's incredibly rewarding to know that we've met your expectations. Our friendly and helpful team is dedicated to ensuring your satisfaction, and we're delighted that it shows. Your feedback means the world to us, and it motivates us to continue delivering the best possible service to our valued customers like you. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! Thanks again for your kind words and support. We look forward to serving you again soon. Warm regards, The Waking Herbs Team ❤️

Posted 1 year ago

“Fast shipping, excellent customer service.”

Helpful Report

Posted 1 year ago

Dear customer, Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Fast shipping and excellent customer service are two of our top priorities, and it's great to know that we met your expectations. If you ever need anything in the future, don't hesitate to reach out. We're here to help! Warm Ecuadorian and Dutch Greetings, The Waking Herbs Team

Posted 1 year ago

“Excellent service will use again”

Helpful Report

Posted 1 year ago

Thank you for your kind words! We're delighted to hear that you had an excellent experience with our service. We look forward to assisting you again in the future.

Posted 1 year ago

“You guys are best. Thank you for what you foing.”

Helpful Report

Posted 1 year ago

Dear Edgars, We're truly touched by your kind words! Thank you so much for your appreciation and support. We're here because of customers like you, and your satisfaction means the world to us. We'll keep doing our best to provide you with top-notch service. If you ever need anything, please don't hesitate to reach out. Warmest regards, The Waking Herbs Team

Posted 1 year ago

“Harmine hcl was great thank you”

Helpful Report

Posted 1 year ago

“Very good store. Wide range of beautiful products; important mission & vision; good service and customer friendly; and knowledgeable, honest and passionate people who run the company. Highly recommended.”

Helpful Report

Posted 1 year ago

Dear Gitta, Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience shopping with us and that you appreciate the wide range of beautiful products we offer. Our mission and vision are at the core of what we do, and it's fantastic to know that they resonate with you. We take pride in providing good service and being customer-friendly, and it means a lot to us that you recognize our efforts in this regard. Your kind words about our team are truly appreciated. We're fortunate to have a knowledgeable, honest, and passionate group of people running our company, and it's always heartening to hear that their dedication shines through in our customers' experiences. Thank you for recommending us! Your support means the world to us, and we look forward to serving you even better in the future. If you ever have any suggestions or feedback, please feel free to share. We're here to make your shopping experience the best it can be. Warm Ecuadorian and Dutch Greetings, The Waking Herbs Team

Posted 1 year ago

“Waking herbs is an honest, reliable, and sustainable company supplying powerful plants and medicinal herbs from around the world. I have been a customer for more than 5 years and their products are true and consistent. I highly recommend Waking Herbs for all of your spiritual and medicinal plant needs.”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words and continued support! We're thrilled to hear that you've been a part of our journey for over five years. It's customers like you who inspire us to maintain our commitment to honesty, reliability, and sustainability. We take great pride in providing authentic and consistent products sourced from around the world. Your recommendation means the world to us, and we're honored to be your go-to source for spiritual and medicinal plants. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to support your journey with our products every step of the way. Warm regards, The Waking Herbs Team

Posted 1 year ago

“Service was quick and product was a great quality. I was really impressed. Really happy with my purchase. I would recommend them to anybody.”

Helpful Report

Posted 1 year ago

Dear Jayson, Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our service and that you're impressed with the quality of our products. It's customers like you that make us love what we do. We appreciate your recommendation and hope to continue exceeding your expectations in the future. If you ever need anything else, please don't hesitate to reach out. Thanks again for choosing us! Warm Ecuadorian and Dutch Greetings, The Waking Herbs Team

Posted 1 year ago

“ok, good quality, fast delivery”

Helpful Report

Posted 1 year ago

“Waking Herbs is top-notch. Isabel truly defined their outfit with her professionalism. Meaning, she was communicative and compassionate. The order did not go well. Shipping events happen. It's epidemic in the US. But that is not a reflection of Waking Herbs. What defined Waking Herbs, to me, was their response. Theirs is a business that requires respect for the earth. That respect is given to their customers as well. And the products I've rec'd are amazing. I'm looking forward to the next order.”

Helpful Report

Posted 1 year ago

Dear customer, I hope this message finds you well. I wanted to take a moment to express our sincere gratitude for your kind and thoughtful feedback. It truly warms our hearts to read about your positive experience with Waking Herbs and the service provided by Isabel. We're thrilled to hear that despite the challenges you faced with the shipping of your order, you found our team's response and approach to be defining qualities of our brand. Your understanding of shipping events and your recognition that these occurrences are not reflective of Waking Herbs mean a lot to us. We take great pride in our commitment to the environment and to our customers. It's wonderful to know that our values resonate with you. Your words highlight the essence of what we strive to achieve – providing not only high-quality products but also exceptional customer care. We're elated to hear that you're pleased with the products you've received, and we can't wait to assist you with your next order. Your continued support means the world to us, and we look forward to serving you once again. If you ever have any questions, concerns, or suggestions, please don't hesitate to reach out. Your feedback helps us continuously improve and deliver the best possible experience to our valued customers like yourself. Thank you again for your kind words and for being a part of the Waking Herbs community. Warm regards, The Waking Herbs Team

Posted 1 year ago

“Fast delivery, lovely packing, cool set - thank you.”

Waking Herbs 5 star review on 15th August 2023

Helpful Report

Posted 1 year ago

Dear Laszlo, Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with us. Fast delivery, lovely packing, and a cool set - it's exactly what we aim to provide for our customers. Your satisfaction is our top priority, and your appreciation means the world to us. We look forward to serving you again in the future. If you ever need anything, please don't hesitate to reach out. Thanks again for choosing us! Warm regards, The Waking Herbs Team

Posted 1 year ago

“Fantastic service. The website is clear, direct and functional. Delivery was quick and very well packaged with nice additional gift. Direct communication is also great with a lot of knowledge behind the products. The products are sustainably sourced and the whole ethics of the company is fantastic.”

Helpful Report

Posted 1 year ago

Dear Ricardo, Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our service. At Waking Herbs, we take great pride in providing a clear and user-friendly website, fast and secure delivery, and excellent customer communication. We're delighted that you found our additional gift a pleasant surprise. We're also dedicated to sourcing our products sustainably and maintaining high ethical standards throughout our company. Your recognition of our efforts in this regard means a lot to us. Your feedback motivates us to keep striving for excellence, and we look forward to serving you again in the future. If you have any more questions or need assistance with anything else, please don't hesitate to reach out. Thanks again for your support! Warm Ecuadorian and Dutch Greetings, The Waking Herbs Team

Posted 1 year ago

Waking Herbs is rated 4.7 based on 4,810 reviews