Waking Herbs Reviews

Name: Waking Herbs
Address: Nieuweweg 5a, Haarlem, North Holland
Rating: 4.73

4.7 Rating 4,862 Reviews

94 %

of reviewers recommend Waking Herbs

4.7

Based on 4,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

+3123 7370 777

Email:

admin@wakingherbs.com

Location:

Nieuweweg 5a,
Haarlem
North Holland
2033 DK

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Waking Herbs 5 star review on 12th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made a single purchase of a kilogram of freshly re-stocked material that turned out to be inactive. After reaching out, I received no resolution after several months. As this was my first interaction with WakingHerbs, I wont be able to return.”

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Posted 2 months ago

Hi, We are sorry to hear that the product did not meet your expectations. We will contact you by email to discuss this further.

Posted 2 months ago

“Not happy... The product is no good”

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Posted 3 months ago

Hi Roger, We are sorry to hear that you are not satisfied with the product you received. We will contact you by email to discuss this further.

Posted 3 months ago

“Hey, they refused to send it to my location. They held my product in costums for further investigation. I was afraid to go since the guy who told me this said “they usually do this when the product does not meet legal standards” My friend got in a lot of trouble for picking something g up in a similar situation.. any solutions? Sent from my iPhone”

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Posted 4 months ago

Hi Chiran, Thanks for your message. We will contact you by email to discuss this.

Posted 4 months ago

“I havent received my parcel. I am waiting for more than 2 months.”

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Posted 5 months ago

Hi Hilmo, We’re sorry to hear that your product hasn’t arrived. We will contact you via email to discuss this further.

Posted 5 months ago

“Still have not received my order after several months.”

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Posted 5 months ago

Hi Gabriel, Sorry to hear that your package has not arrived. We will reach out via email to discuss this further.

Posted 5 months ago

“I had bad experience with the lasts rapes I ordered, I send a mail and have no answer for a long time... I feel like that rapes are too old”

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Posted 5 months ago

Hi Aloys, We're sorry to hear that the product did not meet your expectations. We will contact you via email to discuss this further.

Posted 5 months ago

“Never received the product & never heard another word from you ☹️”

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Posted 7 months ago

We’re sorry to hear that your package didn’t arrive. We’ll reach out to you via email to discuss this further.

Posted 7 months ago

“Product was junk but the did refund some money back”

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Posted 7 months ago

We're sorry to hear that the product did not meet your expectations. We've already been in touch about this via email.

Posted 7 months ago

“Purchased certain botanicals that had no effect when consumed. Waste of money.”

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Posted 7 months ago

Hi Mason, We're sorry to hear that the products did not meet your expectations. We will contact you via email to discuss this further.

Posted 7 months ago

“The worst experience I’ve had on a website by far haven’t got my package 2 times I’ve ordered Still never received anything till this day and payed over $400”

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Posted 9 months ago

Thank you for the review. We are sorry to hear that the package did not arrive. We will contact you via email to discuss this further.

Posted 9 months ago

“never recieved my package”

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Posted 9 months ago

Hi Dionna, Thank you for your review. We are sorry to hear that your order did not arrive. We will contact you via email to discuss this further.

Posted 9 months ago

“I never received the order.”

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Posted 1 year ago

Dear Austin, thank you for reaching out. We will contact you via email. Kind regards, Waking Herbs

Posted 1 year ago

“Never received my last 2 orders”

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Posted 1 year ago

Dear Neil, We hope this message finds you well. We regret to hear that you have not yet received your last two orders from us. Please accept our sincerest apologies for any inconvenience this may have caused you. Your satisfaction is incredibly important to us, and we understand the frustration that comes with delayed deliveries. Rest assured, we are taking immediate action to address this issue. We will be reaching out to you via email shortly to discuss the status of your orders and to find a satisfactory resolution. Once again, we apologize for the inconvenience and appreciate your patience and understanding as we work to rectify this situation promptly. Thank you for your continued support. Best regards, The Waking Herbs Team

Posted 1 year ago

“I was a dedicated patron until my last order. It took weeks to arrive. (literally WEEKS) The individual that I finally reached after a few people corrected the problem and got the package to me finally. The excuses were all blaming someone for not shipping the parcels. But wait... there is more! This charming individual promised that they would include a coupon for being so patient. (when in fact I just ordered from one of your competitors who easily shipped a package on time, 2 weeks after ordering from you) Beat your parcel by an absurd amount of time. And guess what. I might have given yall another shot. but I never even got a coupon. you will never see commerce from me again. good day. (P.S. The packaging was terrible and leaked a considerable amount. Needless to say it was low quality.)”

Helpful Report

Posted 1 year ago

Dear Michael, We sincerely apologize for any concerns raised by your recent review. We value your feedback and would like to address your comments promptly. To ensure a more detailed and personalized response, we will be reaching out to you via email shortly. Please keep an eye on your inbox for our message. Thank you for bringing this to our attention, and we look forward to resolving any issues you may have. Best regards, The Waking Herbs Team

Posted 1 year ago

“Never received my shipment”

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Posted 1 year ago

Dear Luu, We sincerely apologize for any inconvenience caused by the delay in receiving your shipment from Waking Herbs. We understand the importance of your order and deeply regret any frustration this delay may have caused. Our team is actively investigating the issue to identify the root cause and expedite the resolution. Rest assured, we prioritize customer satisfaction, and we are committed to ensuring that you receive your order as soon as possible. To provide you with more detailed information and updates on the status of your shipment, we will be contacting you via email shortly. Our customer support team is dedicated to addressing your concerns and resolving this matter to your satisfaction. Once again, we apologize for the inconvenience and appreciate your understanding. Thank you for your patience as we work to rectify this situation promptly. Best Regards, Waking Herbs Customer Support Team

Posted 1 year ago

“Did not ship fast enough still waiting for money to go back on card”

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Posted 1 year ago

Dear Mitchell, we have contacted via email and have also refunded your full amount, as promised in the previous email. Thank you for your patience and understanding. Love and light, The Waking Herbs team

Posted 1 year ago

“Didn't received courier at all.”

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Posted 1 year ago

Dear Akshay, thank you for reaching out. We will contact you via email. Warm regards, The Waking Herbs team

Posted 1 year ago

“I'm extremely disappointed in the order I received from the USA shop. I ordered shredded mimosa hostilis inner root bark but received giant chunks of bark not even shredded had twigs in it and looked like it was outter root, I should have returned it and got my money back but I still tried I in hopes that it would still be good and come out good but it did not, not even a little bit I will never purchase from the USA shop ever again $200 wasted”

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Posted 1 year ago

Dear Emily, thank you for your feedback and apologize in advance for the inconveniences caused. We've also reached out via email to you. Warm regards, Waking Herbs customer service

Posted 1 year ago

“Hapè is stale and seems old. I would not order again!”

Helpful Report

Posted 1 year ago

Dear customer, We hope this message finds you well. We sincerely appreciate you taking the time to share your feedback with us regarding your recent purchase of Hapè. First and foremost, we would like to express our apologies for any inconvenience you may have experienced. Customer satisfaction is our top priority, and we take your concerns seriously. We understand that the freshness and quality of our products are of utmost importance to our valued customers. To better understand and address your specific concerns, we would like to contact you privately to gather more details about your order, such as the date of purchase and any other relevant information. Our goal is to investigate this matter thoroughly and take appropriate steps to ensure that it does not happen again. Please expect an email from our customer support team shortly. We are committed to resolving this issue to your satisfaction and appreciate your patience and understanding. If there is anything else you would like to share or discuss, please feel free to reach out to us directly. Your feedback is invaluable, and we want to make sure that your experience with Waking Herbs meets or exceeds your expectations. Thank you for bringing this to our attention, and we look forward to the opportunity to make things right. Best regards, Waking Herbs

Posted 1 year ago

“I was promised a spesific date for the delivery as i was going to fly the other day. they communicated very fast with me promising the delivery date. the order did not come in time and i missed it. after that they never returned my e-mails even though i have sent them the scrrenshots where they promised a spesific date for the delivery.”

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Posted 1 year ago

Waking Herbs is rated 4.7 based on 4,862 reviews