Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.84

4.8 Rating 5,068 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,068 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Walker and Hall 5 star review on 4th February 2025

Walker and Hall 5 star review on 13th August 2024

M Kanta Narayan

Walker and Hall 5 star review on 9th August 2024

Walker and Hall 5 star review on 17th July 2024

Walker and Hall 4 star review on 18th December 2023

Walker and Hall 5 star review on 26th November 2023

Walker and Hall 5 star review on 22nd November 2023

S Petersen

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceeded expectations. Very high quality, beautiful jewelry item”

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Posted 1 day ago

“The online chat with a person was fabulous daisy was so helpful”

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Posted 3 days ago

“Annabelle was amazing! I purchased through her as I they do not have a physical stock. I am still waiting for my order but she is very accomodating and patient with me :)”

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Posted 3 days ago

“Love the bangle and the presentation was perfect. The product arrived so fast especially since I am on rural delivery.”

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Posted 4 days ago

“Product arrived next day! Thank you! Its a birthday present for the end of April…”

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Posted 4 days ago

“Great range of products, and customer service after the sale was fast to respond and dealt with my question perfectly.”

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Posted 5 days ago

“Prompt response and delivery. Love the bracelets for my little great grand daughters. Received only 1 gift bag so as they are 2 separate gifts it would be lovely if you would send me a second W&H gift bag. Thankyou for never disappointing Kind regards Roberta Goodger 30 Hanrahan St Ashburton 7700”

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Posted 1 week ago

“Fabulous products, wonderful service and easy to use website! Prompt delivery on online orders!”

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Posted 1 week ago

“Walker & Hall is one of my top favourite Jewellery brands to shop at. I have brought a few of their rings in the past.”

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Posted 1 week ago

“Excellent easy option to purchase, quick communication, parcel on its way same day”

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Posted 2 weeks ago

“Such an easy transaction! My order arrived super quickly and was even better than I thought it would be!”

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Posted 2 weeks ago

“Prompt service, a good product.”

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Posted 2 weeks ago

“Karen Walker ring bought as a memory for my mother and very pretty and love wearing it”

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Posted 3 weeks ago

“I bought 1000 dollars worth of products. They arrived in a few days in rural so great matks for that. They were pretty wrapped so great marks for that. Unfortunately the product that costed 440 dollars had the case torn in several places. I do not have time to argue that as I am heading overseas for a wedding but when I come back I will complain”

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Posted 3 weeks ago

Hi Anca-Liliana, Thank you so much for your feedback, although we are very sorry to hear of this experience. Could I ask which product you are referring to when you mentioned the torn case? We have the following items in your order which it may be: - 1x Sterling Silver Dessert Set from the year 1877 - $450 - 2x Silver & Rosewood Capstan Peppermill - $440 Please reach out to me via email - online@walkerandhall.co.nz Kind regards, Walker & Hall Online

Posted 3 weeks ago

“Bought a bracelet as a gift and was blown away by the attention to detail. The gift box was beautifully wrapped and the card and the writing inside exquisite. I liked the fact the online manager had given her business card too. Made me feel that someone took great care in fulfilling my order”

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Posted 3 weeks ago

“I brought a ring that needed to be specially ordered. Sandre was very helpful. I made a couple of last minute changes, which she assisted with no issues, she responded quickly to all emails and updated me throughout the process. Appreciate the help!”

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Posted 3 weeks ago

“Beautiful product, great quality, cute box, nice wrapping, cute note, fast delivery.”

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Posted 3 weeks ago

“Excellent service and prompt delivery for an online purchase from me while waiting at the Singapore airport. I’d had no luck searching for pearl earrings overseas and found the perfect pair from Walker and Hall. I couldn’t be happier with my purchase.”

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Posted 3 weeks ago

“Service was excellent, staff were very helpful with answering my questions. My earrings arrived in good time and were exactly what I wanted.”

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Posted 3 weeks ago

“I have had the pleasure of shopping at three of the Walker & Hall shops (Bayfair - Tauranga, Wellington, and Albany). The service in all three shops by the staff has been the next level of excellence. The staff are knowledgeable and caring. I had put some earrings aside to look at in the Albany store for when I was in Auckland - Sue the store manager texted me the morning of the day I was calling in to say that they were looking forward to welcoming me into their store - and example of going to the next level. I wrote a review on the purchasing of some jewellery in Wellington and was fortunate enough to receive a $100 voucher - I dealt with another wonderful representative of Walker and Hall - Annabelle - again next level of service. Today I have purchased a piece of jewellery on-line - once again this was a simple process. I had immediate communication - the sales receipt and postage details. Would I recommend Walker and Hall? Absolutely 100%. If you want to be treated and made to feel special as you purchase special occasion pieces then this is definitely a go to jewellery company.”

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Posted 1 month ago

Hi again Catherine!!! WOW, thank you so much for another beyond lovely review!!! I hope you enjoy your new pendant and that you are still enjoying your two-tone earrings :))) I have added 20 diamond club points for your review which now makes your diamond club points total 240, meaning you are 260 points away from your next $50 voucher. I hope you are having the best time in Australia! Warmest regards, Annabelle Online Marketing Coordinator

Posted 4 weeks ago

Walker and Hall is rated 4.8 based on 5,068 reviews