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Walker and Hall Reviews

4.8 Rating 5,062 Reviews
97 %
of reviewers recommend Walker and Hall
4.8
Based on 5,062 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Walker and Hall Reviews
Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Looks great!
Helpful Report
Posted 5 years ago
I'm pretty obsessed with walker and hall currently and i've recently done a lot of shopping here both in store and online and i have been quite satisfied with my purchases. Sometimes sizing can be tricky but but the walker and hall team are on hand to help. The package i ordered online also came within two days which was good! One thing that i will add though is that in june i purchased a $30 gift card in store and i've only just realised now that i did not earn points for it. I've purchased a few rings here and after adding their prices up, i realised that it adds to my current total points which excludes the voucher which i am annoyed about.
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Posted 5 years ago
It was very easy to use, however I went to the store and did not see some of the jewellery on display even though online it said it was avaliable
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Posted 5 years ago
Great service! I love my purchase.
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Posted 5 years ago
Everything was very easy to see and order online
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Posted 5 years ago
Excellent fast service and I love that you are using compostable postage bags
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Posted 5 years ago
Really happy with their customer service over the phone and fast shipping. Thank you.
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Posted 5 years ago
Online customer service was super helpful and accommodating.
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Posted 5 years ago
I love that they always keep my receipts on file and try their best to help with finding kissing ones. They also are really helpfull in store, though I hate when they try to upsell or lie to make a sale. The reason for four stars. The one time i went to auckland domestic terminal store, the girl lied to me saying there wasn’t another store in international. That gave me the shits. I was so upset i wrote a revoew on their google, with my details. They couldn’t of cared less. The online team is great, always keen to hep with repairs etc.
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Posted 5 years ago
Great range of products and prompt postage.
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Posted 5 years ago
Product is a gift so can only comment on the purchase, delivery, and look of product and was very happy with all.
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Posted 5 years ago
Easy to shop on the website, the order came very quickly.
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Posted 5 years ago
Great service
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Posted 5 years ago
Used the duty free option as I was leaving to go overseas- fantastic option - it was very easy. Because I didn't see my purchase until I picked it up at the airport- I was disappointed that the earrings were so small! Would pay to see the jewellery first hand.
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Posted 5 years ago
Had a fault on the earrings I ordered online. They offered to fix it but were happy to refund which was my preference. Thanks :)
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Posted 5 years ago
Very quick shipping. And good quality
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Posted 5 years ago
Great selection, good locations, fast delivery
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Posted 5 years ago
Great customer service and on time delivery
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Posted 5 years ago
Really happy with the speed of delivery and the hand written card. Super easy option to send a birthday gift to a loved one in NZ from the other side of the world. Only downside was that an Exchange Card was not included as requested. Would 100% order again!
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Posted 5 years ago
Very impressed with the prices and shipping was good, come within 2 days!
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Posted 5 years ago
Walker and Hall is rated 4.8 based on 5,062 reviews