Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.83

4.8 Rating 5,029 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Walker and Hall 5 star review on 4th February 2025

Walker and Hall 5 star review on 13th August 2024

M Kanta Narayan

Walker and Hall 5 star review on 9th August 2024

Walker and Hall 5 star review on 17th July 2024

Walker and Hall 4 star review on 18th December 2023

Walker and Hall 5 star review on 26th November 2023

Walker and Hall 5 star review on 22nd November 2023

S Petersen

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service! Very helpful 😊”

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Posted 3 years ago

“While delivery was quick, I feel really misled and disappointed with the silver A pendant, I know it stayed size but in the pictures it looks much bigger than it is.”

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Posted 3 years ago

“Ordering on line was very easy and when my order, it was delivered quickly and nicely gift wrapped - very impressed.”

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Posted 3 years ago

“Found the online buying experience easy. Found what I wanted and the follow up steps to have free wrapping with a card and free shipping also a bonus while in lockdown in Auckland. Thank you!”

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Posted 3 years ago

“Great selection of jewellery and easy to make a purchase online”

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Posted 3 years ago

“Quick dispatch and delivery. Great service.”

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Posted 3 years ago

“Excellent service as always.”

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Posted 3 years ago

“Great customer support and items all arrived in good condition”

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Posted 3 years ago

“Such a great collection of things to choose from.”

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Posted 3 years ago

“Walker and Hall offer great high quality products and a wide range of other beautiful label jewellery. Service is wonderful and prompt and shipping was swift.”

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Posted 3 years ago

“I'm so disappointed. I purchased a gift on the 25th of September. My friend's birthday was on the 29th of September. The earring was sent on the 27th but I haven't received it yet. Guess I've just threw away my money. I'm a little bit curious why did you send fine jewelry by regular postal service and not by a courier? I think you should reconsider your delivery options. Would I recommend shopping through your website to anyone? Not sure, even the range of products is really great but for me a great shopping experience is not only to click on the button "purchase", but what's happening after and I'm not satisfied.”

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Posted 3 years ago

Hi Ekaterina, Thanks for taking the time out to leave us a review. Although we are disappointed to hear that your item hasn't been delivered. Just wondering if you did get in touch with anyone at Walker & Hall to help you with this? To clarify, all our packages are sent through Courier Post which is a courier service and not a regular postal service. We offer track and trace along with overnight delivery but because of the challenging lockdown alert levels, this has been sitting at the depot and can imagine how stressful it must have been for the company. I can also see that the package was requested to be re-directed, further adding confusion at the depot it was at. To assure you, you haven't thrown away your money. We will launch an investigation with Courier Post now (assuming you havent contacted us at Walker & Hall) and get this sorted for you on priority. If it will take any longer for them to find the package, we will replace the item for you at no charge. Hope this helps! In future if you have any such concerns, its best to get in touch with the company before you loose hope. We will contact you via email shortly with an update. Take care! Stay safe and kind :)

Posted 3 years ago

“East to order and great selection of rings and ring sizes.”

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Posted 3 years ago

“Quick and simple online purchase Thank you”

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Posted 3 years ago

“Service always top notch and very fast delivery. Highly recommend”

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Posted 3 years ago

“As always great efficient service - quick to easy and the earring backs arrived quickly! Thank you as always Walker & Hall.”

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Posted 3 years ago

“Outstanding service!!”

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Posted 3 years ago

“Great customer service! Emailed them as I needed to change the delivery address for my purchase, to which they responded quickly and were happy to help.”

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Posted 3 years ago

“Service was great, received my package quickly, knew where it was throughout the process! Mary K”

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Posted 3 years ago

“Excellent service, quality products and great customer support”

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Posted 3 years ago

“Really easy to communicate with. The earrings are beautiful & the shipping & packaging was fast and great. Highly recommend!”

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Posted 3 years ago

Walker and Hall is rated 4.8 based on 5,029 reviews