Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.84

4.8 Rating 5,070 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Walker and Hall 5 star review on 17th March 2025

Walker and Hall 5 star review on 4th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a pair of earrings and a singular stud I had lost, both were ready within a week and everyone was so helpful and informative throughout the purchase”

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Posted 6 years ago

“thanks so much - love the ring, and the awesome service!”

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Posted 6 years ago

“It was what I asked for and the note was done with great handwriting”

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Posted 6 years ago

“Love my purchase. Easy ordering, quick delivery and great updates as to where my order was at. Already have my eye on my next purchase. Thank you Walker and Hall”

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Posted 6 years ago

“Fast shipping. Great service on web chat. Cannot fault one thing about the few times I have shopped with them yet! Love the postage packaging and my order was posted about 10 mins after I ordered!! Wow.”

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Posted 6 years ago

“super fast delivery and great service, I love my earrings and have had so many compliments! Earning rewards points is just an extra bonus thankyou so much.”

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Posted 6 years ago

“Great service, online help was very useful and answered all questions promptly.”

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Posted 6 years ago

“This is my first experience purchasing jewellery online and I am happy I chose Walker and Hall. Excellent service, prompt delivery and the reward system is brilliant.”

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Posted 6 years ago

“Favourite store to purchase jewellery from! Thank you so much for the constant amazing work! Keep it up! :)”

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Posted 6 years ago

“I've bought a Karen Walker silver velocity ring online. The service was exceptional. I was kept informed by email, the ring arrived within a couple of days, was beautifully presented with giftbox and bag, fits perfectly, can't be happier. Thank you so much.”

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Posted 6 years ago

“was packaged in a lovely way, and arrived so fast as well. the product was exactly what I was after! a great purchase.”

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Posted 6 years ago

“I have brought many things from walker and hall on line and will always go back, amazing service and extra fast delivery, nothing is a problem THANKS”

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Posted 6 years ago

Thank you so much for your feedback Pam we really appreciate it and are so happy to help you any time you need us! Many thanks :)

Posted 6 years ago

“I bought a jade necles online, when picked it up at the airport got the really sad surprise that the quality or the design were completely different The staff at the airport branch was not particularly helpful either. Wouldn't buy from walker and hall again”

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Posted 6 years ago

Hi Natali, we are sorry to hear you are unhappy with the pendant and are happy to sort this out for you. Please just reply to our orders team who you were communicating with and we can get this resolved.

Posted 6 years ago

“Happy with product, its packaging and its arrival time. Quick and professional service.”

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Posted 6 years ago

“I always hate ordering online but Walker and Hall made it easy and efficient. The goods came with an exchange card and a gift card at no extra cost and the best part the shipping was included! We chose a touch of NZ as a going away gift for our employee and she loved them. Thanks Walker and Hall!”

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Posted 6 years ago

“Great service! Super quick delivery. Sizing guide perfect to match your size. Would definitely purchase from walker and hall again!!”

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Posted 6 years ago

“Prompt delivery and beautiful packaging, amazing and helpful customer service, great brands that will cater to diverse tastes and an easy to navigate website. Walker & Hall is my go-to jewellery store!”

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Posted 6 years ago

“Order was late as size was OOS and had to come from Wellington, but I did receive an email to let me know it was late so that was appreciated.”

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Posted 6 years ago

“Are good to deal with. I had the wrong size ring and changed it with out any hassle.”

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Posted 6 years ago

“Easy purchase, fast delivery and great product!”

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Posted 6 years ago

Walker and Hall is rated 4.8 based on 5,070 reviews