Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.83

4.8 Rating 5,018 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,018 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping, nice wrapping of jewellery box”

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Posted 1 year ago

“Fast delivery and item just as pictured and described. Very happy”

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Posted 1 year ago

“Such beautiful pieces”

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Posted 1 year ago

“Great service , I live in new Plymouth the online chat service was not good no one answered so I rung, then I got good service, I asked them to price match and they did, the customer service person was Sandra Liu she was fantastic”

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Posted 1 year ago

“Excellent fast service, reasonable prices.”

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Posted 1 year ago

“Great service would highly recommend”

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Posted 1 year ago

“Friendly and professional. Fast reply and got my issue resolved without needing too much back and forth.”

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Posted 1 year ago

“Great purchase, fast delivery. Watch strap was too small but that have been very helping sorting a new one. Thanks”

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Posted 1 year ago

“website so easy to use! i love how they have options to add a gift, or a message!!!”

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Posted 1 year ago

“I would recommend Walker & Hall as a store of choice. The products are beautiful and of a high quality. I had a query on purchasing an item and rang the customer service area and was helped by a lovely lady who sorted out my access to my customer discount. She also followed up to see if I could now access the item. I am very happy with the purchases I have brought.”

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Posted 1 year ago

“Very impressed with the service offered by Sandre from online admin. I lost one of my earrings and after terrible service from the insurance company it was refreshing to have an offer from Sandre to replace my one earring. Thanks so much!”

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Posted 1 year ago

“A truly professional business, a special shout out to Walker and Halls outstanding customer service team who answer online queries. The genuine awesome experience dealing with these representatives is just so so nice.”

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Posted 1 year ago

“The staff are fabulous to work with, whether it's servicing, or purchases or refunds/exchanges. What brilliant service and products.”

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Posted 1 year ago

“My experience with the workers at Walker and Hall was fantastic they were understanding and able to show me via emails all the rings I would desire I was impressed”

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Posted 1 year ago

“Super fast shipping, I ordered at lunch time and my order arrived the next day. Will definitely purchase again.”

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Posted 1 year ago

“I couldn't buy the earrings I wanted for my daughter's birthday. I found them on Walker and Halls website and they arrived in 2 days Auckland to Christchurch, very impressed!!”

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Posted 1 year ago

“Love your customer service....friendly and so helpful...the present for my friend was beautifully wrapped and arrived the next day. Really took all the hassle out of shopping.”

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Posted 1 year ago

“Easy to navigate the website and place an order. I live rurally and my order arrived in 2 working days, brilliant! The jewellery is beautifully made, I'm so pleased with my order. I ordered 2 gifts with my earrings and they arrived beautifully wrapped with a birthday card to accompany one of the gifts. There was a lovely handwritten note in my package too. Can't recommend Walker and Hall more highly!”

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Posted 1 year ago

“great quality of jewellery as well as great service and help from staff”

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Posted 1 year ago

“The products are really lovely, and the Bayfair team are great. However, the website could do with a decent upgrade. I find items in my wishlist disappear. Also, the chat system doesn't have a way to end the chat, once the conversation is to continue by email.”

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Posted 1 year ago

Walker and Hall is rated 4.8 based on 5,018 reviews