Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.84

4.8 Rating 5,069 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,069 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“l ordered an evoucher as a birthday present. The site did not provide space to put in recipients details. The voucher looked like it had errors on it which lead me to believe it wasn't genuine. You only get a 2 because the IT lady was so helpful”

Helpful Report

Posted 4 months ago

Hi Lynne, Thank you for sharing your feedback with us. I'm truly sorry to hear about the confusion regarding the e-voucher, and I completely understand your disappointment. Please know that we are actively working with our web development team to resolve this issue and improve the experience for our customers. I will also ensure that your feedback is passed on to our management team, as we are committed to continuously improving our services based on insights like yours. We sincerely appreciate you taking the time to provide us with this valuable feedback. We hope you will consider giving us another opportunity in the future. Kind regards, Walker & Hall - Online Team

Posted 4 months ago

“Beautiful bracelet. Perfect for my daughter for Christmas. Delivery was so quick and the presentation of the gift wrapping was lovely!”

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Posted 4 months ago

“So good, love it”

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Posted 4 months ago

“Quality jewellery, great variety, quick delivery when ordered online, and beautifully wrapped. A wonderful, well established, jewellery store that meets all our needs.”

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Posted 4 months ago

“So easy to buy online and excellent communication and fast delivery would highly recommend beautiful jewellery thank you”

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Posted 4 months ago

“Beautiful quality jewelry and a great selection. Very helpful customer service online. Thank you”

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Posted 4 months ago

“Excellent service and very helpful. Have never had a bad experience with Walker & Hall.”

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Posted 4 months ago

“Walker and Hall have beautiful jewellery, huge variety and something for everyone. Always prompt delivery or helpful service in store.”

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Posted 4 months ago

“The product was just what I wanted and the customer service was outstanding. Unusual these days.”

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Posted 4 months ago

“Love the range Walker and Hall have to offer with fast postage”

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Posted 4 months ago

“Great service as always!! Gifts nicely gift wrapped and ready for my daughters birthday 😊 love walker and Hall , gifts always feel special and a bit luxurious”

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Posted 4 months ago

“I am very happy with Walker and Hall prices and quality. I am your really loyal customer. Excellent customer service.”

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Posted 4 months ago

“Fast service as always! And thank you for the beautiful gift wrapping too ❤️”

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Posted 5 months ago

“Excellent products, service, and staff. W&H is my jeweler of choice; I can always trust that the quality will be to the highest standard and i'm very much looking forward to their new store opening in Hamilton :)”

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Posted 5 months ago

“Hi, the website was very good and when I emailed with my troubles I got a quick and detailed response which helped me with my order”

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Posted 5 months ago

“The service I received at the lambton key store was excellent on both occasions”

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Posted 5 months ago

“Always exceeding expectations, both online and in-store!”

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Posted 5 months ago

“I have had many great interactions with Walker and Hall. Great selection and service. Offers to clean jewellery while browsing.”

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Posted 5 months ago

“I love W&H online because it’s easy to order, a great selection and fast delivery. I also love the added extras like gift wrapping, complementary cards and free postage. Thank you for looking after your customers so well!”

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Posted 5 months ago

“Shopping online is easy. Setting the price maximum can be a little fiddly when using the filter. Using points, it is very simple to make the purchase. They are also good a reminding you of the expiry date. It is helpful to the see the picture of the item on a person so you can get a gauge of the size. Why are necklaces normally 45cm. I like a 50cm so it would be helpful to have a choice online, like you can usually do in store. Good that you can use afterpay too. Good to spread out the Christmas shopping cost.”

Helpful Report

Posted 5 months ago

Walker and Hall is rated 4.8 based on 5,069 reviews