Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.84

4.8 Rating 5,059 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,059 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Walker and Hall 5 star review on 17th March 2025

Walker and Hall 5 star review on 4th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service - I requested to see an item from another store and it arrived a few days later. Fast and friendly assistance!”

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Posted 3 years ago

“Easy to navigate website and helpful, live staff if questions arise.”

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Posted 3 years ago

“Easily accessible pieces and the website was relatively easy to use. All of the staff are always helpful and knowledgable.”

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Posted 3 years ago

“The online team have always been so helpful when needed”

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Posted 3 years ago

“They always stock such beautiful items and their customer service is great!”

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Posted 3 years ago

“really good quality products, and if the break they replace them and communicate very well”

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Posted 3 years ago

“no complaints re delivery or website purchase process”

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Posted 3 years ago

“Thanks guys keep up the good work!”

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Posted 3 years ago

“Staff are super friendly and helpful!”

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Posted 3 years ago

“Good speedy service despite Covid. Was abit weird that my order to Wellington from AKL went via CHCH delaying its arrival, but presumably a courier issue.”

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Posted 3 years ago

“It took forever to arrive ... I know its a covid world but it seemed like ages.”

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Posted 3 years ago

“The team in store are always so helpful! I’ve never left unhappy, always help me find what I need if buying for myself or a gift”

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Posted 3 years ago

“Daisy Shen is really reliable. She helped me process the earrings that’s been on my wishlist for ages. She’s patient with my questions too.”

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Posted 3 years ago

“Absolutely loved ordering from you. Super fast delivery. Easy communication. Beautiful jewellery and engraving. The only thing I can fault is unfortunately the bracelet wasn’t cleaned after the engraving and was dirty when my partner open the box. But overall very happy. Thanks!”

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Posted 3 years ago

“Found the online buying experience easy. Found what I wanted and the follow up steps to have free wrapping with a card and free shipping also a bonus while in lockdown in Auckland. Thank you!”

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Posted 3 years ago

“East to order and great selection of rings and ring sizes.”

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Posted 3 years ago

“Quick and simple online purchase Thank you”

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Posted 3 years ago

“Happy with the purchase. The only issue is that I asked for a gift exchange card in case my friend doesn’t like them but the exchange card had an expiry date which was a few days before I even received the parcel from the post.”

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Posted 3 years ago

Hi Athena, Thanks for your review. We have extended our exchange period to over 60 days from the date we are able to re-open, so don't worry about the expiry date. I imagine you would have misread the date it was sold at as the date of expiry :)

Posted 3 years ago

“Love the selection and my ring is beautiful ☺️”

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Posted 3 years ago

“Great communication. Product matches description well”

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Posted 3 years ago

Walker and Hall is rated 4.8 based on 5,059 reviews