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Walker and Hall Reviews

4.8 Rating 5,059 Reviews
97 %
of reviewers recommend Walker and Hall
4.8
Based on 5,059 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Walker and Hall Reviews
Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

I have had many great interactions with Walker and Hall. Great selection and service. Offers to clean jewellery while browsing.
Helpful Report
Posted 4 months ago
I love W&H online because it’s easy to order, a great selection and fast delivery. I also love the added extras like gift wrapping, complementary cards and free postage. Thank you for looking after your customers so well!
Helpful Report
Posted 4 months ago
Shopping online is easy. Setting the price maximum can be a little fiddly when using the filter. Using points, it is very simple to make the purchase. They are also good a reminding you of the expiry date. It is helpful to the see the picture of the item on a person so you can get a gauge of the size. Why are necklaces normally 45cm. I like a 50cm so it would be helpful to have a choice online, like you can usually do in store. Good that you can use afterpay too. Good to spread out the Christmas shopping cost.
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Posted 4 months ago
Great selection and excellent customer service.
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Posted 4 months ago
Super easy website, very quick shipping!
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Posted 4 months ago
The website is easy to navigate, and the purchasing process was smooth and seamless.
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Posted 4 months ago
I ordered online and the service was next level. My parcel arrived within two days, the gift wrapping was lovely. My daughter absolutely loved loved her earings.
Helpful Report
Posted 4 months ago
I made a purchase as a Christmas gift, so it has not been opened yet, but I’m sure it will be well received. As usual, the service from Walker and Hall was impeccable and swift!
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Posted 4 months ago
So easy to order online and always fast delivery and beautifully packaged.
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Posted 4 months ago
Good comms and service
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Posted 5 months ago
Great service, fast and efficient! The only online jewellery store I use.
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Posted 5 months ago
Walker and Hall made the process of getting what I want incredibly easy. The specific items I wanted were avalible the day the collection came out and their points system is great!
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Posted 5 months ago
Excellent experience especially when I couldn’t get into my account as well. Troubleshoot was good and buyer experience too notch.
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Posted 5 months ago
Very quick postage. I as found that the packaging and product both looked amazing.
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Posted 5 months ago
Always amazing service! High quality pieces that I trust and continue to come back!
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Posted 5 months ago
So easy to order and delivery was quick. Would highly recommend 🤩
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Posted 5 months ago
Very happy with my recent purchase of NZ flag cufflinks and silver earrings. Order was easy and delivery was very prompt.
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Posted 5 months ago
Excellent service and delivery. The bangle was as beautiful as photographed and advertised. A very special gift for a 5 year old lover of jewelery.
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Posted 5 months ago
A very friendly experience! Did a list minute change from delivery to an in-store pick up, and the overall service was very quick.
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Posted 5 months ago
Walker and Hall always have beautiful pieces - which keeps me coming back for more.
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Posted 5 months ago
Walker and Hall is rated 4.8 based on 5,059 reviews