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Walker and Hall Reviews

4.8 Rating 5,062 Reviews
97 %
of reviewers recommend Walker and Hall
4.8
Based on 5,062 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Walker and Hall Reviews
Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

When an order was delayed I was contacted to let me know, great communication
Helpful Report
Posted 7 years ago
The lady at Sylvia park was very helpful compared to Newmarket. She called all the stores to see who had the right size.
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Posted 7 years ago
The product and delivery is great.
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Posted 7 years ago
Love the product, and delivery is so reliable but apparently the script on my birthday card wasn't 100% there... the recipient didn't know who it was from...
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Posted 7 years ago
Good follow-up is maintained
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Posted 7 years ago
I had a bit of trouble with my order, and the girls at the albany shop did everything they could to help me and make my experience enjoyable
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Posted 7 years ago
They had the items I wanted in stock and nothing was too much trouble.
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Posted 7 years ago
Their customer service was great! They gave me the best deal possible.
Helpful Report
Posted 7 years ago
Delivery was fast and came when they said it would and the item came as expected in nice packaging
Helpful Report
Posted 7 years ago
The staff are always friendly and ready to serve the customer. Also they are willing to step further and help the customer with the orders (if an item is sold out or unavailable in store).
Helpful Report
Posted 7 years ago
Great service
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Posted 7 years ago
I have a few items of jewellery that needed repairing so asked for a quote. Being gold the quotes added up to quite a lot so I decided to put the repairs on hold until I had the money to do them. Not a problem! There was no pressure to repair the items now and I was even offered a payment plan!
Helpful Report
Posted 7 years ago
The always give great service at the silverdale store.
Helpful Report
Posted 7 years ago
Good customer service in the shops and the voucher makes you return
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Posted 7 years ago
Excellent service usually except the last time I visited the Sylvia Park store where one male employee was standing around and actually getting in the way of customers including myself
Helpful Report
Posted 7 years ago
The staff helped me find the item that I had gone in to look at, as it wasn't obvious in the display. They were ok when I decided not to buy it, which means I will be back because there is no pressure.
Helpful Report
Posted 7 years ago
Customer service was really good and kind
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Posted 7 years ago
Lovely Jewellery at excellent prices, and great sales!
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Posted 7 years ago
Really friendly service and a great loyalty scheme
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Posted 7 years ago
Received my order within a week of placing. The team at NothWest are always more than happy to clean my pieces when asked and generally are really happy and demonstrate great customer service.
Helpful Report
Posted 7 years ago
Walker and Hall is rated 4.8 based on 5,062 reviews