Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.83

4.8 Rating 5,026 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,026 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Walker and Hall 5 star review on 13th August 2024

M Kanta Narayan

Walker and Hall 5 star review on 9th August 2024

Walker and Hall 5 star review on 17th July 2024

Walker and Hall 4 star review on 18th December 2023

Walker and Hall 5 star review on 26th November 2023

Walker and Hall 5 star review on 22nd November 2023

S Petersen

Walker and Hall 5 star review on 29th October 2023

S Jane Toth

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had the best and quickest service from this wonderful company. Within 24 hours my purchases arrived beautifully wrapped along with a lovely thank you card! My live chat was perfect and helped me with everything I wanted to know. Cheers Walker and Hall. Many thanks :)”

Helpful Report

Posted 2 years ago

“Buying a wedding band was so easy! Thanks, team!”

Helpful Report

Posted 2 years ago

“Fabulous online shop - easy to choose, pay and have shipped to my door! Excellent service, thank you so much!”

Helpful Report

Posted 2 years ago

“After looking online we found what we wanted, we went into the Albany store to look at it and left without it having been shown so many other options to consider. Once at home we again went online to start the process again and after some considerable soul search agreed that what we had seen was indeed what we wanted and so purchased our engagement ring online. It was delivered two days later and looks perfect, we now just need to go in and take advantage of the free resize :-)”

Walker and Hall 5 star review on 19th May 2022

Helpful Report

Posted 2 years ago

“Incredibly quick delivery ordered Thursday afternoon and arrived the next morning! Beautiful item! Smaller than expected but very happy with purchase and inscription very special first Mother’s Day gift! 😃”

Helpful Report

Posted 2 years ago

“My order: Engraving Location: Inside Bangle Engraving Extra Notes: Engraving on the inner of the bangle please Guess where the engraving is not. Completely ruined a piece of jewelry, what an absolute waste.”

Helpful Report

Posted 2 years ago

Hi Vanessa, thank you very much for letting us know about this disappointing situation! Our team are keen to get this resolved and have reached out directly so we can make this up to you.

Posted 2 years ago

“The product was beautiful and was impressed with the added accompaniment of a gift bag which I wasn’t expecting. Thank you.”

Helpful Report

Posted 2 years ago

“The staff are always very friendly and have helped me pick jewellery in store.”

Helpful Report

Posted 2 years ago

“Lovely service”

Helpful Report

Posted 2 years ago

“Prompt and excellent service, I was kept well up to date during the processing and delivery of my package. The item I ordered was a present so the enclosed Walker & Hall gift bag was well received. Thanks”

Helpful Report

Posted 2 years ago

“Received gift voucher beautifully wrapped in a ribbon and paper bag.”

Helpful Report

Posted 2 years ago

“Ordered an engraved bracelet online. I was very happy with the quality of the engraving and the speed of the delivery. Engraving is free, but the jewlery is expensive.”

Helpful Report

Posted 2 years ago

“A fabulous purchasing experience and exceptional customer service!”

Helpful Report

Posted 2 years ago

“Quick and easy, good notification options. And gift wrapping was beautiful”

Helpful Report

Posted 2 years ago

“Super fast online order. Arrived in a day, well packaged and a nice sturdy clip for the earring so they won't fall out and get lost (like the crappy Michael Hill ones did!)”

Helpful Report

Posted 2 years ago

“Very happy, came exactly as described and came very fast even with the engraving. Very impressed!”

Helpful Report

Posted 2 years ago

“Walker and Hall is my favourite place to shop for jewellery, they have such an amazing range as well as exceptional customer service and a great loyalty programme.”

Helpful Report

Posted 2 years ago

“Love how they provide free gift wrapping and cards for purchases!”

Helpful Report

Posted 2 years ago

“Thank you for the excellent service. All the customer service employees that I spoke with were so helpful. My necklace is beautiful and I’ve already had a few compliments on it.”

Helpful Report

Posted 2 years ago

“Prompt shipping and delivery. Packaged with care.”

Helpful Report

Posted 2 years ago

Walker and Hall is rated 4.8 based on 5,026 reviews