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Walker and Hall Reviews

4.8 Rating 5,062 Reviews
97 %
of reviewers recommend Walker and Hall
4.8
Based on 5,062 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Walker and Hall Reviews
Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

I could collect from the airport and the item was gift wrapped
Helpful Report
Posted 6 years ago
You gave me a $50 voucher because I spend so much money at your store
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Posted 7 years ago
They had the product that I wanted
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Posted 7 years ago
Great service over all, one thing that needs to change is for people to use there voucher with the layby option at the same time.
Helpful Report
Posted 7 years ago
I was happy with my purchase however the ring was too small. Went to exchange it but found the lady so uninterested in helping me and was told I had to exchange it there and couldn't get a credit. Will go to another branch
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Posted 7 years ago
Easy pick-up on departure at Auckland Airport
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Posted 7 years ago
Easy online purchased. Quick delivery and packaged beautifully. 😍
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Posted 7 years ago
Online chat was very friendly and helpful
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Posted 7 years ago
I received excellent service and my order was delivered faster than expected, thank you.
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Posted 7 years ago
The product is gorgeous, and the customer service was very helpful and responsive
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Posted 7 years ago
Great service.
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Posted 7 years ago
Well my earings actaully broke so I had to take them back and am still waiting for my replacement pair.
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Posted 7 years ago
Quick delivery and beautifully presented.this was the first time I bought jewellery online. I was a bit disillusioned about the size of the chain link as I wanted something more substantial... i actually went instore to Queen street yesterday and upgraded to a $250 chain to fit my needs. The gents instore did a brilliant job of undoing the work that was done by someone else and put my pendant on the new chain... fuss free and with a smile. I love your Queen street store.
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Posted 7 years ago
Stocking my favourite pieces of Karen Walker jewellery. Easy online purchase with beautiful gift wrapping.
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Posted 7 years ago
Hi there, the service I received from Sandre was incredible. Am very grateful. The rings we ordered have arrived. The ring for my husband is exactly as it appears in the photo and I'm enormously happy with it. The ring for myself is alot smaller than I thought so the detail is differcult to see. I am overall very happy with my purchase. Thank you
Helpful Report
Posted 7 years ago
kept me up to date and the shipping was good. the necklace was in perfect condition.
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Posted 7 years ago
The large pansy earrings are just a bit too large. Love the Sapphire navy blue colour.
Helpful Report
Posted 7 years ago
Great online service. Fast delivery
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Posted 7 years ago
Beautiful greenstone earrings, well made.
Helpful Report
Posted 7 years ago
When i rang and spoke regarding item i was interested helpful with description of strap etc. Prompt delivery at busy time of year.
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Posted 7 years ago
Walker and Hall is rated 4.8 based on 5,062 reviews