Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.83

4.8 Rating 5,029 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Walker and Hall 5 star review on 4th February 2025

Walker and Hall 5 star review on 13th August 2024

M Kanta Narayan

Walker and Hall 5 star review on 9th August 2024

Walker and Hall 5 star review on 17th July 2024

Walker and Hall 4 star review on 18th December 2023

Walker and Hall 5 star review on 26th November 2023

Walker and Hall 5 star review on 22nd November 2023

S Petersen

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff are super friendly and helpful!”

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Posted 3 years ago

“Staff always very attentive and helpful Very happy with service”

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Posted 3 years ago

“I had trouble making an online purchase, tried numerous times and had a friend try with his credit card to make sure it’s wasn’t mine. The payment process did not work for him either. I had to leave a message via messenger and made the purchase through that Avenue when a customer service person rang. Unfortunately she continued to try and blame my bank even after I explained that I had tried another bank card she was also a little rude and was more interested in upsaling me. The only reason I continued with purchase is I know my daughter would love this for Xmas but I was not impressed … let’s hope delivery is with out incident 🤞”

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Posted 3 years ago

“Amazing customer service, very helpful with what I was trying to find!”

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Posted 3 years ago

“Despite the recent changes brought on by Covid Lockdown my telephone query was handled effectively. Once having placed my order online, my email enquiry and courier delivery were very promptly dealt with by the Hamilton Jewellers. Thanks for the good service.”

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Posted 3 years ago

“I have been a customer of Walker and Hall for many years now. Whether dealing with a Sales Assistant, or purchasing an item off the website, the whole experience is a joy. Also the gift wrapping is very well done, and of having a note from the gift wrapper is a nice touch. Thank You everyone at Walker and Hall, you are all awesome!”

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Posted 3 years ago

“Easy to order online and package always shows up on time and comes with beautiful gift wrapping / box.”

Walker and Hall 5 star review on 4th November 2021

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Posted 3 years ago

“Walker and Hall is my go to jewellery store! The staff are so friendly and the products are amazing. The service post-purchase is also really good.”

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Posted 3 years ago

“Always excellent service from Walker and Hall!”

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Posted 3 years ago

“Pain free experience, will definitely shop here again”

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Posted 3 years ago

“I purchased an item via email - the team were so easy to deal with and processed my order so quickly. Much appreciated”

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Posted 3 years ago

“I've always loved Walker and Hall. The quality and style of your jewellery are gorgeous, and you have a great variety of ranges and prices. I recently bought a 9ct rose gold belcher chain from your preloved collection and I'm thrilled with it. The service in your Lambton Quay store is outstanding.”

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Posted 3 years ago

“It's a Christmas present but always great service. Fast delivery. Wrapped lovely”

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Posted 3 years ago

“Great service and delivery. Very happy.”

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Posted 3 years ago

“Love how they stock an array of local brands - Bayfair has very helpful and friendly staff”

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Posted 3 years ago

“Really friendly and professional staff at both Albany & Newmarket. Followed up on the whereabouts on my order via phone and email. Thanks team!”

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Posted 3 years ago

“Excellent customer service prompt delivery. Very happy.”

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Posted 3 years ago

“Good speedy service despite Covid. Was abit weird that my order to Wellington from AKL went via CHCH delaying its arrival, but presumably a courier issue.”

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Posted 3 years ago

“Fantastic experience!”

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Posted 3 years ago

“Earrings are beautiful. The ordering process was so quick and easy, arrived the next day.”

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Posted 3 years ago

Walker and Hall is rated 4.8 based on 5,029 reviews