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Walker and Hall Reviews

4.8 Rating 5,032 Reviews
97 %
of reviewers recommend Walker and Hall
4.8
Based on 5,032 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Walker and Hall Reviews
Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Anonymous
Anonymous  // 01/01/2019
Order processed straight away and easy to track the order. Very pleased
Helpful Report
Posted 3 years ago
Gorgeous earring and packaged beautifully. Thanks
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Posted 3 years ago
Great service and range. Love shopping here
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Posted 3 years ago
Love my bracelet and the online chat function was great.
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Posted 3 years ago
I ordered both the Karen Walker Runaway Girl Sleepers and the Karen Walker Runaway Girl Butterflies on line and they were both in stock. I ordered them at 8am and received an email that they were in their way by 10am! Within 48 hours I had received them, rural delivery too! I asked for complimentary wrapping which was done beautifully as they are gifts. Excellent service and will definitely order online again. Many thanks :)
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Posted 3 years ago
This is the second time I have ordered online. The website is easy to navigate and the delivery was efficient and safe. Thanks for the voucher. The Anzac Avenue staff are always welcoming and helpful, no matter how much your budget.
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Posted 3 years ago
Excellent fast service and quality product. Very happy customer!
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Posted 3 years ago
Easy straight forward purchase. Git them in time for my birthday! Love them. Thank you
Helpful Report
Posted 3 years ago
The box I received looks cheap, the colour is nothing like it looked in the picture. There's a mark on the that won't come off. I brought 4 jewellery boxes to see which would be best for all I have to put in the other 3 were from trade me and cost less but were all well made beautiful colours. I picked which I and gave the others as gifts to my sister and friend. I didn't show them the Walker and Hall one because I did not want them to know how much I paid for so it's been put right away.
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Posted 3 years ago
Excellent service and item
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Posted 3 years ago
Great service, super prompt delivery that included a personal note for my daughters 21st and an exchange card as requested. She loved her gift and was beautifully presented!! Jo
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Posted 3 years ago
Amazing service - texted me straight away when the order was ready to pick up ☺️
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Posted 3 years ago
Bad service will never shop here again plus overflated prices. Steer clear.
Helpful Report
Posted 3 years ago
Hi Joanne, thank you for your purchase and your feedback. We really appreciate it. We would like to review any service failings and understand more about the inflated prices as our goal is to always provide fair market prices. We will get in touch via email to understand this in depth as this would provide us an opportunity to learn and grow as a company.
Posted 3 years ago
I have made 2 online purchase from Walker & Hall and the service has been outstanding! The process has always been easy and fast. Both purchases were gifts and have been beautifully wrapped and presented! Will definitely keep purchasing from Walker & Hall x
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Posted 3 years ago
Very fast and professional service, delivery was the next day. Very happy with the product and at a good price.
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Posted 3 years ago
Very pleased with the service and the item I received.
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Posted 3 years ago
Super quick delivery & lovely little letter charms.
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Posted 3 years ago
Excellent service, efficient and personal. The silver bangle was lovely and a very good price too - very competitive compared to other retailers. Thank you Walker and Hall team, I’ll definitely be utilising your services again!
Helpful Report
Posted 3 years ago
Always fast service online
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Posted 3 years ago
I recently received amazing service from the online team at Walker and Hall. I enquired about some earrings and they initially said they would look into my query and get back to me. Some other companies are terrible at following up but I got an email from the W & H team less than an hour later with the info I wanted. Then I decided I wanted these earrings in a hurry and they made sure they would get to me in time. Great client care, thanks for the pleasant and straightforward shopping experience.
Helpful Report
Posted 3 years ago
Walker and Hall is rated 4.8 based on 5,032 reviews