Wallpaper Online Reviews

Name: Wallpaper Online
Address: Lower Pemberton, Kennington, Ashford, Kent
Rating: 4.47

4.5 Rating 1,272 Reviews

87 %

of reviewers recommend Wallpaper Online

4.5

Based on 1,272 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

01233 225223

Email:

enquiries@wallpaper-uk.com

Location:

Lower Pemberton, Kennington, Ashford
Kent
TN25 4BF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent price, quality and service.Package arrived on time.”

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Posted 2 years ago

“Excellent product, fast delivery and good service.”

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Posted 2 years ago

“Ordered 2 rolls of Harlequin wallpaper on the Monday. Was advised it would be with me Wednesday, "Thursday latest". It never arrived. No word from anybody as to when it would arrive so cancelled and ordered from another supplier. Shocking service!”

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Posted 2 years ago

Hi there, Thanks for your review. On looking back on our correspondance with you over the last few days, I can see that the courier failed to deliver the paper to you as there was no answer at the property. This was re-attempted after confirming your address, so I'm not sure what has happened here, but we have refunded you in full whilst they attempt to make a 3rd delivery. So sorry again for the delay here. Katie

Posted 2 years ago

“Great prices and a fast delivery service and plenty of choices to choose from. Loved the colour of the wallpaper easy to hang with no pattern matching.”

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Posted 2 years ago

“I ordered a roll of wallpaper 3 months ago which I never received. I have a half decorated wall. Can I please have my order?”

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Posted 2 years ago

Hi there Hayley, thanks for the review. I am so sorry to hear that the paper hasn't arrived. This one is coming directly from the suppler so we are unsure as to the reason for the hold up, but rest assured we are chasing this for you as we speak. We have also refunded you in full as an apology. Katie

Posted 2 years ago

“Still waiting for delivery”

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Posted 2 years ago

Hi there Wendy, I am so sorry that your paper hasn't arrived yet. This one is coming directly from the supplier, but we would certainly have expected that to be with you by now. I have chased this with the supplier this evening, and we will drop you an email as soon as we hear back. In the meantime, I have refunded your order in full. Katie

Posted 2 years ago

“Outstanding service”

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Posted 2 years ago

“Gorgeous quirky quality wallpaper, love it”

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Posted 2 years ago

“Excellent fulfilled my expectations also quick delivery”

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Posted 2 years ago

“Lovely quality paper”

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Posted 2 years ago

“Loved this wallpaper but thought I’d have enough with 2 rolls to do one wall..turns out I didn’t 🤦‍♀️ Still like the look I’ve managed to create though. Very thick paper, difficult to cut (was for me but I’m amateur)”

Wallpaper Online 4 star review on 12th February 2022

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Posted 2 years ago

“Very good delivery service and nice wallpaper”

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Posted 2 years ago

“Hm a bit disappointed as thought wallpaper was going to be delivered on 11 February but it hasn’t arrived yet”

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Posted 2 years ago

Hi Lorraine, I am so sorry to hear that your paper hasn't arrived yet. We have been in touch with the supplier sending this out and I will come back to you as soon as we hear back. In the meantime, I have refunded your order in full. So sorry again for the delay. Katie

Posted 2 years ago

“Very efficient with good selection”

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Posted 2 years ago

“We had a blip with our delivery but as soon as I contacted company it was sorted. Quick response and dealt with immediately. We would definitely use wallpaper UK again. Thank you Katie for your assistance.”

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Posted 2 years ago

“This wallpaper is lovely .I have put it in the bedroom.very unusual”

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Posted 2 years ago

“As in my last review you have not fulfilled my order. Now courier is saying they have returned the product to you. I need it tomorrow or a full refund please.”

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Posted 2 years ago

Hi Chris, Thank you for your review. We have been in contact to say that this wallpaper was returned to the depot as there was no house number on the order. I have contacted you today to get this resolved so we can get this sent out asap for you. Katie

Posted 2 years ago

“Paper did not arrive. PayPal got me a refund. I would not use again or recommend to anyone else”

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Posted 2 years ago

Hello Karen, Thank you for your review. The manufacturer has only just dispatched this yesterday so please do allow a couple of days for this to arrive. Katie.

Posted 2 years ago

“Excellent service came before due best paper I’ve used went up like a dream”

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Posted 2 years ago

“Very pleased”

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Posted 2 years ago

Wallpaper Online is rated 4.5 based on 1,272 reviews