Wallpaper Online Reviews

Name: Wallpaper Online
Address: Lower Pemberton, Kennington, Ashford, Kent
Rating: 4.47

4.5 Rating 1,272 Reviews

87 %

of reviewers recommend Wallpaper Online

4.5

Based on 1,272 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

01233 225223

Email:

enquiries@wallpaper-uk.com

Location:

Lower Pemberton, Kennington, Ashford
Kent
TN25 4BF

Write Your review

Tell us how Wallpaper Online made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wallpaper Online 5 star review on 25th April 2023

Harriet Wingfield Digby

Wallpaper Online 5 star review on 22nd April 2023

271

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service!”

Helpful Report

Posted 4 years ago

“Awesome wallpaper. It looks absolutely amazing on my bedroom wall. Good quality.”

Helpful Report

Posted 4 years ago

“Easy to order a roll to finish a bed room, delivery was a little longer, but then we live on the western Isles so not a problem. We were advised of delay so all good, thank you very much. Definitely will use again.......soon!”

Helpful Report

Posted 4 years ago

“Very easy website, easy ordering and fast delivery. Excellent service”

Helpful Report

Posted 4 years ago

“Super quick delivery very efficient company would recommend”

Helpful Report

Posted 4 years ago

“Very pleased with choice available and prompt despatch of order .”

Helpful Report

Posted 4 years ago

“My wallpaper is not here and I have no way of contacting you that works. I have emailed several times and no response. You told me Wednesday this week at the latest and it has not arrived. My decorator finishes working here today ....very very disappointed ....most especially with the lack of response to my emails and the inability to be able to call you”

Helpful Report

Posted 4 years ago

“Quick and efficient service , would use again and would recommend.”

Helpful Report

Posted 4 years ago

“very pleased”

Helpful Report

Posted 4 years ago

“No complaints from us. Easy to order and delivered a few days later. And Wow!!! What lovely paper, the quality was excellent and great to put up. And the end result is a beautiful decorated room. We will definitely us Wallpaper Uk again. Thank you.”

Helpful Report

Posted 4 years ago

“Very prompt delivery and nice sample piece.”

Helpful Report

Posted 4 years ago

“Fantastic quality wallpaper, delivered very quickly and at a very good price. Thankyou”

Helpful Report

Posted 4 years ago

“Very happy with my purchase and it looks lovely in my lounge”

Helpful Report

Posted 4 years ago

“Very happy with the service and product”

Helpful Report

Posted 4 years ago

“Brilliant service. From ordering to checking with me re delivery. More than helpful....actually delivered ahead of schedule. Defnitely recommend”

Helpful Report

Posted 4 years ago

“Never had a problem from start to finish, everyone helpful and love the wallpaper”

Helpful Report

Posted 4 years ago

“Loved the sample which the quality was lovely and ordered my rolls of wallpaper which arrived in just a few days, can't wait for my room to be decorated.”

Helpful Report

Posted 4 years ago

“My order hasn't arrived trying to sort thing out but company have stopped responding to me so angry .........”

Helpful Report

Posted 4 years ago

Hi Dave I'm sorry to hear that - the team regularly respond to all customer queries. I've asked the Customer team to look into your issue, they will contact you soon. Thanks, Craig

Posted 4 years ago

Hi Dave, thank you for your feedback. It is always important to us to ensure that we provide the best service possible. We have, therefore, thoroughly looked into this and can see that we have responded to your emails within 24 hours and more than once in this short time period. It would then seem unfair to review that we had stopped replying when this was not the case. In regards to your lost delivery - the courier did confirm the GPS location of your address which was why we had to investigate this. Despite them not crediting at all due to the evidence they provided of this delivery, we took on the full cost of the order and fully refunded you. I do hope you can reconsider this one star review as we have done all within our power to assist you and provide you the best service despite the circumstances we were faced with. Thanks, Claire

Posted 4 years ago

“Fantastic service, highly recommend Wallpaper UK. Katie went above & beyond to make sure my wallpaper arrived on time, answered emails really quickly & was amazingly helpful.”

Helpful Report

Posted 4 years ago

“The service was excellent. Very helpful to get samples of wallpapers online -especially to save having to go into stores at this time.”

Helpful Report

Posted 4 years ago

Wallpaper Online is rated 4.5 based on 1,272 reviews