Wallpaper Online Reviews

Name: Wallpaper Online
Address: Lower Pemberton, Kennington, Ashford, Kent
Rating: 4.47

4.5 Rating 1,272 Reviews

87 %

of reviewers recommend Wallpaper Online

4.5

Based on 1,272 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

01233 225223

Email:

enquiries@wallpaper-uk.com

Location:

Lower Pemberton, Kennington, Ashford
Kent
TN25 4BF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so disappointed as the spots are far too big and I wont be able to use it .”

Helpful Report

Posted 2 years ago

Hi there Jane. Thanks for taking the time to leave a review. I'm disappointed to hear that you weren't happy with the paper. I have refunded you in full, including the delivery charge, and sent you a separate email to arrange the collection of the roll. I'm really sorry again that you weren't happy on this occasion, do let us know if you have any further questions. Katie

Posted 2 years ago

“Excellent price with the first order discount. Cheapest on Internet. Very fast delivery in Cile and son packaging”

Helpful Report

Posted 2 years ago

“Absolutely gorgeous wallpaper ! Can not wait to put it up . Fast delivery smooth transaction very pleased with the order thank you 😊”

Helpful Report

Posted 2 years ago

Hi there Andrea, thanks for your review. I'm so sorry to hear that your paper has not yet arrived. This is coming directly from the manufacturer so I am not sure what the hold up is. I have chased this up with them today and will drop you an email with an update later on today. Katie

Posted 2 years ago

“First time I have ever purchased wallpaper online and looks even better than the picture. Would definitely recommend!”

Wallpaper Online 5 star review on 10th January 2022

Helpful Report

Posted 2 years ago

Hi Jodie, Thanks so much for taking the time to leave a review. What a fabulous job, it looks amazing! Katie

Posted 2 years ago

“Lovely wallpaper. I would have given 5 stars but the delivery was later than stated.”

Helpful Report

Posted 2 years ago

“Good price, quality product - perfect communications regarding confirmation of order and expected delivery date. Items actually delivered earlier than expected - so very pleased all round & will certainly use Wallpaper Online again.”

Helpful Report

Posted 2 years ago

“Lovely wallpaper not yet put it up any problems customer service excellent can’t wait to put it up just waiting on adhesive because got damaged”

Helpful Report

Posted 2 years ago

“Lovely wallpaper, have had before so ordered from Wallpaper Online this time. Ordering easy and delivered quickly.”

Helpful Report

Posted 2 years ago

“Lovely wallpaper 😍”

Helpful Report

Posted 2 years ago

“Order 000175307 placed on 28 dec 21 still has not arrived”

Helpful Report

Posted 2 years ago

Hi there John, I'm sorry to hear that your paper has not arrived yet. We have chased this up with the supplier for you and will let you know as soon as we hear back. Sincere apologies once again.

Posted 2 years ago

“Excellent service. No problems at all. Came a bit quicker than they said but that is all good. Wallpaper good quality and I am very pleased with it.”

Wallpaper Online 5 star review on 8th January 2022

Helpful Report

Posted 2 years ago

Hi Selina, thanks for taking the time to leave us a review. The paper looks great! We're glad you are pleased :) Katie

Posted 2 years ago

“In my opinion, this is a good company to buy from, right from placing the order up until delivery everything went well, the delivery was very quick too, However, the initial packing box was ripped and damaged, but fortunately, the 3 rolls of wallpaper inside were still ok, I like the different styles and the quality of the wallpaper this company has on offer, and of course the prices they charge, which I think is reasonable.”

Helpful Report

Posted 2 years ago

“The wallpaper is wonderful and it's Eye catching.”

Helpful Report

Posted 2 years ago

“Website was easy to navigate and ordering was straightforward. Delivery was quick enough even at Xmas time, and the wallpaper rolls were packaged well enough to not be damaged at all upon arrival. I haven’t put them up yet but the quality appears appropriate for the price paid. The samples were good quality but could’ve done with being a bit larger. I like the fact that the cost of them is refunded if you make an order though, that’s a nice touch. EDIT: I’ve put up both types of wallpaper and they were fantastic. Good thick paper that went up brilliantly. No issues at all and looks better than I’d hoped.”

Helpful Report

Posted 2 years ago

“Super helpful and really went the extra mile to get paper out to us in time to finish the job after another supplier had let us down.”

Helpful Report

Posted 2 years ago

“Was given a delivery date of on or before 24th December. It is now 9 days after that delivery date and I have no wallpaper and no explanation from Wallpaper”

Helpful Report

Posted 2 years ago

Hi there Hazel, thanks for taking the time to leave a review. I am really sorry to see that your paper hasn't yet arrived. We had emailed on the date of order to say that this colourway is in a new production with the manufacturer, it could be that the email went into your junk/spam folder, but we have emailed you again to resolve. Katie

Posted 2 years ago

“How can i write rewiew when the wallpaper dis not arrive at all. I write email to you nobody reply.”

Helpful Report

Posted 2 years ago

Hello, thanks for your review. I can't see an email from you in our inbox, I'm really sorry. I have had a look at your tracking and it looks as though this delivery was returned to sender. I have emailed you separately to see if you would like us to re-send. Looking forward to hearing from you! Katie

Posted 2 years ago

“Good range of wallpapers, excellent delivery.”

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Posted 2 years ago

“Paper is lovely x”

Helpful Report

Posted 2 years ago

Hi Mags, Thanks for taking the time to write a review, and to revise as well! Katie

Posted 2 years ago

“Very poor service. Advised delivery of paper 17th December, when I contacted a week later to ask why I hadn’t received my order I was informed they couldn’t get it from supply until 22nd Feb! When I asked why no one had informed me they placed blame on the supplier”

Helpful Report

Posted 2 years ago

Wallpaper Online is rated 4.5 based on 1,272 reviews