Wallpaper Online Reviews

Name: Wallpaper Online
Address: Lower Pemberton, Kennington, Ashford, Kent
Rating: 4.47

4.5 Rating 1,272 Reviews

87 %

of reviewers recommend Wallpaper Online

4.5

Based on 1,272 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

01233 225223

Email:

enquiries@wallpaper-uk.com

Location:

Lower Pemberton, Kennington, Ashford
Kent
TN25 4BF

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Wallpaper Online 5 star review on 25th April 2023

Harriet Wingfield Digby

Wallpaper Online 5 star review on 22nd April 2023

271

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality paper. Swift delivery. Very happy with all round service.”

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Posted 3 years ago

“Sent sample of wrong paper, emailed to let them know, still waiting for a reply and correct sample to be sent out”

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Posted 3 years ago

Hi Charley Sorry for the problems with your order. Our team did reply to your email 9 days ago, do let us know if that didn't make it into your inbox. We fully refunded your order and re-processed new samples to be sent out. Thanks, Josh.

Posted 3 years ago

“Fantastic wallpaper excellent quality and fast delivery”

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Posted 3 years ago

“Good selection, easy to order, quick delivery.”

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Posted 3 years ago

“Good quality and fast delivery.”

Wallpaper Online 5 star review on 16th November 2021

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Posted 3 years ago

“Still haven’t received items that I paid for”

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Posted 3 years ago

Hi Sara I apologise for the issues with your order. I understand the team have already been in touch to fully refund and resend your samples. Thanks, Josh.

Posted 3 years ago

“Our experience of Wallpaper Online Ltd was first class from order to delivery. The quality of the wallpaper was very good and we were able to apply it effortlessly to our wall. Very happy and will use this company again.”

Wallpaper Online 5 star review on 15th November 2021

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Posted 3 years ago

“Good quick service on supplying samples”

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Posted 3 years ago

“perfect service, perfect price, the quality of the wall paper is excellent. Will be back again”

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Posted 3 years ago

“The wallpaper sample was just what we needed to see if suitable for our bedroom. We love the wallpaper and will be ordering when we decorate our bedroom.”

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Posted 3 years ago

“Sadly the samples were too small to be of much use. So much so that they didn't even include the full pattern. Overall they we're a waste of money.”

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Posted 3 years ago

Hi Antony Thank you for your feedback. Unfortunately due to the high price points of some of our wallpapers, set by our suppliers, we have to limit some sample sizes to A4. These samples are to guide the quality and feel of the paper, for pattern/design we encourage the use of the website. I've asked the team to refund your samples. Thanks, Josh.

Posted 3 years ago

“I am delighted with the wallpapers ! Many thanks”

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Posted 3 years ago

“We are so pleased with the sampke we are ordering 3 rolls.”

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Posted 3 years ago

“Disappointed. Order placed 11 days ago with no delivery, tracking method and response from the company.”

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Posted 3 years ago

Hi Unfortunately, there was an issue with DPD with your order. Our customer team responded to your email last week. We're still awaiting your response on whether you'd like a replacement or a refund. Please get back in touch with the team as soon you can. Thanks, Josh.

Posted 3 years ago

“Wallpaper was delivered but we were a strip short and needed another roll. I must admit I had fantastic customer service from Katie who checked the batch number with the warehouse and stuck with it and expedited delivery the extra roll was delivered next day”

Wallpaper Online 5 star review on 12th November 2021

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Posted 3 years ago

Hi Eva We apologise that your paste was damaged on arrival, a replacement has been sent. I understand our customer team is talking with you about the roll order, as confirmed this was on backorder, but the team is striving to get it to you as soon as possible. Thanks, Josh.

Posted 3 years ago

“Never received delivery”

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Posted 3 years ago

Hi Reinout I apologise for the issue with your order. I'll ask the team to resend and fully refund you. Thanks, Josh.

Posted 3 years ago

“Good quality and looks amazing on the wall. Excellent service. Samples and wallpaper delivered quickly and packaged well.”

Wallpaper Online 5 star review on 10th November 2021

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Posted 3 years ago

“Excellent service and a quality product. Very impressed. Will certainly order again when the time comes. Highly recommended”

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Posted 3 years ago

“My order arrived quickly.”

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Posted 3 years ago

“An excellent high quality product at a very reasonable price which arrived very quickly. Could not ask for a better service.”

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Posted 3 years ago

Wallpaper Online is rated 4.5 based on 1,272 reviews