Wallpaper Online Reviews

Name: Wallpaper Online
Address: Lower Pemberton, Kennington, Ashford, Kent
Rating: 4.47

4.5 Rating 1,272 Reviews

87 %

of reviewers recommend Wallpaper Online

4.5

Based on 1,272 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

01233 225223

Email:

enquiries@wallpaper-uk.com

Location:

Lower Pemberton, Kennington, Ashford
Kent
TN25 4BF

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Wallpaper Online 5 star review on 25th April 2023

Harriet Wingfield Digby

Wallpaper Online 5 star review on 22nd April 2023

271

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still have not received the wall paper.”

Helpful Report

Posted 3 years ago

Thanks for your review, Heather. As per our emails, we are in touch with the supplier to track down the order, and this should be with you in the next 3 working days. Sincere apologies for the delay. We hope you love your paper! Katie

Posted 3 years ago

“Well happy with wallpaper gois quality an fast delivery”

Wallpaper Online 5 star review on 8th December 2021

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Posted 3 years ago

“Amazing customer service from Katie. From start to finish she was so helpful and kept me informed every step of the way., Will definitely be buying paper from them again and would thoroughly recommend.”

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Posted 3 years ago

“Excellent price in Black Friday sale… really helpful staff on line and on phone .. very pleased .. will definitely use again!”

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Posted 3 years ago

“Fantastic wallpaper at Fantastic prices...will definitely use again”

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Posted 3 years ago

“Wallpaper arrived very quickly and looks great. I will certainly use you again”

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Posted 3 years ago

“Great service. Live chat returned email quite quickly but would prefer to be able to speak to someone”

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Posted 3 years ago

“Supposed to arrive by 1st December. Keep getting invitations to review so here's my review. I cannot say whether I will ever receive the order but it's going to be hard to recommend this companym”

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Posted 3 years ago

Hiya David, thanks for taking the time to leave a review. I'm sorry that your sample hasn't arrived just yet, this is coming directly from the manufacturer so we are not sure what the hold up is - we have requested a resend and have also refunded you in full :) Katie

Posted 3 years ago

“Excellent service, delivery good and return on unused roll very quick turn around and money returned to account .”

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Posted 3 years ago

“Super fast delivery and wallpaper was exactly the same as I’ve bought from elsewhere but considerably cheaper! Win win! Will definitely use them again.”

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Posted 3 years ago

“Not received”

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Posted 3 years ago

Hi there, thanks for taking the time to leave a review. I am so sorry to hear that your paper hasn't arrived yet. We have been in touch with you via email and are chasing with the supplier. We have also refunded you in full :) So sorry again. Katie

Posted 3 years ago

“I am still waiting for my samples so unfortunately I can’t give a positive review….disappointed”

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Posted 3 years ago

Hi Stephanie, Thanks for your review, I am really sorry to hear that your samples have not arrived just yet. We have been chatting over email and these have been sent again for you and refunded. Katie

Posted 3 years ago

“Excellent customer service. Order delayed by supplier but Wallpaper U.K. very helpful. Thanks very much”

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Posted 3 years ago

Hi Antony, Thanks for taking the time to leave a review - I am so sorry to hear your paper hasn't arrived just yet. We have been in touch with the supplier to chase this up and have been in contact with you via email to resolve the issue. Katie

Posted 3 years ago

“Very pleased with the wallpaper. Looks great!”

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Posted 3 years ago

“NOT YET RECEIVED - DEMAND FOR REVIEW PREMATURE!”

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Posted 3 years ago

Hi Dana, Thanks for taking the time to leave a review, apologies that this was sent before your paper arriving this week. As we discussed this is a custom made product so the delivery date is a little later than most of our papers, we hope you enjoy the paper when it arrives in a couple of days! Katie

Posted 3 years ago

“Easy, quick, helpful”

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Posted 3 years ago

“Great service and arrived very quickly”

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Posted 3 years ago

“Great value , quick delivery . Would recommend”

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Posted 3 years ago

“Great quality wallpaper & excellent customer service. Will definitely be using them again.”

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Posted 3 years ago

“Only revived half my order and emailed twice to inquire about the rest of the order and ha no response to either email. I thought I would wait until passed the delivery date to see if the rest of the rolls would arrive but haven’t received anything which was the most expensive part of the order.”

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Posted 3 years ago

Hiya Claire, Thanks for your review. We have been chatting over email about your order, I'm sorry again that there was a delivery issue here with the courier. We have since been in contact with the supplier who has sent out a replacement for you. Katie

Posted 3 years ago

Wallpaper Online is rated 4.5 based on 1,272 reviews