Wallpaper Online Reviews

Name: Wallpaper Online
Address: Lower Pemberton, Kennington, Ashford, Kent
Rating: 4.47

4.5 Rating 1,272 Reviews

87 %

of reviewers recommend Wallpaper Online

4.5

Based on 1,272 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

01233 225223

Email:

enquiries@wallpaper-uk.com

Location:

Lower Pemberton, Kennington, Ashford
Kent
TN25 4BF

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Wallpaper Online 5 star review on 25th April 2023

Harriet Wingfield Digby

Wallpaper Online 5 star review on 22nd April 2023

271

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I too did not receive my sample order. Tried contacting them; phone went straight to recorded message with no facility to leave message. Live chat went straight to email! Hugely frustrating as I too work and have little time to be chasing this company for something I have purchased and not received. Still awaiting samples....”

Helpful Report

Posted 3 years ago

Hi Thanks for your email. We are working on moving our phone systems at the moment, we apologise for our lack of support via phone at this time. We do respond extremely quickly to all email enquiries. Missed live chats funnel through to our email flow, where our customers are replied to in order of enquiry. I understand the team has already responded to your enquiry. Thanks.

Posted 3 years ago

“I love this wallpaper. It will look amazing in the space. Service was excellent and dispatch very quickly. Will buy again for sure.”

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Posted 3 years ago

“Didn't receive the sample I paid for.”

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Posted 3 years ago

Hi - I'm sorry to hear you've not yet received your sample. I've asked this to be re-sent and a full refund issued for the wait. Thanks.

Posted 3 years ago

“Loved been able to get samples”

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Posted 3 years ago

“Lovely paper, very good quality, it has transformed our lounge, 5 out of 5.”

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Posted 3 years ago

“Absolutely first class lightening fast delivery and excellent comms very friendly too. I would not hesitate to recommend Wallpaper online.”

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Posted 3 years ago

“High quality wallpaper, quick delivery. Perfect! Thank you”

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Posted 3 years ago

“Fantastic wallpaper and excellent and friendly service too!”

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Posted 3 years ago

“3 rolls of Wallpaper turned up and 2 of the rolls had a printing error on them. Only noticed when both rolls were opened and decorator wouldn’t come back for another 8 weeks meaning we had to go ahead and put the faulty wallpaper on our wall. Won’t use this company again - and will be telling friends and family to avoid.”

Helpful Report

Posted 3 years ago

Hi Paul I'm sorry to hear you had a printing error on your wallpaper. I've checked with our Customer team and it doesn't seem as though you got in touch with us about this. We would normally replace all of the rolls for you, but as you've used this paper, I've asked for a full refund to be issued. We don't make this paper, it's manufactured by one of our suppliers, who are one of the largest in the UK. We will pass on your comments to them so they can investigate. I do hope you reconsider using us again. Thanks.

Posted 3 years ago

“Great quality, beautiful wallpaper. Superior quality to many others on the market. Best price we could find, delivered quickly and free returns. What more could we ask for?”

Wallpaper Online 5 star review on 2nd August 2021

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Posted 3 years ago

“Quick delivery and great wallpaper”

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Posted 3 years ago

“Lovely quality wallpaper which arrived by post really quickly. I would certainly recommend this company to everyone. Well-wrapped amd packaged too - Thank you Wallpaper On Line!”

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Posted 3 years ago

“Great quality wallpaper and super fast delivery. Thank you!”

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Posted 3 years ago

“Great service, beautiful wallpaper. My walls are smiling.”

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Posted 3 years ago

“Made up with wallpaper”

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Posted 3 years ago

“I received my wallpaper within two days, it looks amazing but I have not put it up yet as the room is still being prepared for change of use which I hope will not be too long, I’m very excited to see the end result as i think it is going to be fantastic, thank you”

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Posted 3 years ago

“Very VERY good”

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Posted 3 years ago

“Excellent service and good quality paper.”

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Posted 3 years ago

“Excellent transaction, fast delivery will buy from them again. Really good experience.”

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Posted 3 years ago

“Wallpaper arrives promptly and it looks beautiful”

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Posted 3 years ago

Wallpaper Online is rated 4.5 based on 1,272 reviews