WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,181 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,181 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery great price quality product”

Helpful Report

Posted 1 day ago

Thank you, Patrick! We're glad you enjoyed the quick delivery, great price, and quality product. We appreciate your feedback!

Posted 1 day ago

“Great customer service. The suggestion of different primer that was specificaly suited for peel and stick membrane was ideal, in stock and less money compared to the univeral "U" primer I originally ordered. All items delivered in great shape with only 1 day delay due to UPS and snowstoprms occuring in teh middle of the USA right after new years 2025. Excellent packaging and p[rotection of the products. Iwas a bit nervousde as the quart of primer was frozen but once thawed amnd warmed at room temperature it worked just fine. It was triple protected with tap on the cap and sealed inside 2 USPS if it sfits is ships plastic envelopes to manage any potential leaks! Super impressed. Iordered materials New Years day and had conversations on the phone January 2nd regarding primer.”

Helpful Report

Posted 1 day ago

Thank you, Mike! We're thrilled to hear our team could recommend the perfect primer for your project and that everything arrived well-protected despite the weather delays. It's great to know the packaging did its job, and we're glad the primer worked perfectly after thawing. We appreciate your kind words and look forward to helping with any future needs!

Posted 1 day ago

“It's great walking barefoot onto a nice warm floor especially when it's snowing.”

Helpful Report

Posted 3 days ago

That sounds amazing! There's nothing quite like the comfort of a warm floor on a snowy day. Enjoy those cozy barefoot moments!

Posted 1 day ago

“Easy to install and much easier to program than the old one.”

Helpful Report

Posted 3 days ago

Thank you, Fred! We're glad to hear the installation was easy and that you're finding the new thermostat much simpler to program. Enjoy the warmth!

Posted 1 day ago

“Replacement thermostat working great! Love my earm floor!”

Helpful Report

Posted 3 days ago

Thank you, Scott! We're thrilled to hear your replacement thermostat is working great and that you're loving your warm floor. Enjoy!

Posted 1 day ago

“Received product, a floor thermostat, in a timely manner. It was a returned item in the original packaging but has worked correctly since I installed it.”

Helpful Report

Posted 3 days ago

Thank you for your feedback, Tracy! We're glad to hear your thermostat arrived promptly and has been working well since installation.

Posted 1 day ago

“Quick response and accurate floor mats”

Helpful Report

Posted 5 days ago

Thank you, Peter! We're glad to hear you received a quick response and the accurate floor mats you needed. Enjoy your warm floors!

Posted 5 days ago

“The trouble shoot line has been super helpful in diagnosing what we needed to purchase and the order for was fulfilled really quick”

Helpful Report

Posted 1 week ago

Thank you, Janet! We're glad our troubleshooting line was able to help and that your order was fulfilled quickly. We appreciate your kind words and support!

Posted 5 days ago

“Availability, delivery, and quality were great.”

Helpful Report

Posted 1 week ago

Thank you, Peter! We're happy to hear you were pleased with the availability, delivery, and quality of your purchase. Enjoy your warm floors!

Posted 5 days ago

“appreciated the quick delivery”

Helpful Report

Posted 1 week ago

Thank you, Brian! We're glad to hear you appreciated the quick delivery. Enjoy your warm floors!

Posted 5 days ago

“Very satisfied with your warm floor products. After 15 years our floor thermostat decided it was time to retire. Went to Warm Your Floor website and they had the replacment number for our Thermostat. Thermostat arrived 2 days early. Replaced it in a matter of 15 minutes. Very happy with the new and updated version of the Thermostat.”

Helpful Report

Posted 1 week ago

Thank you, Kenneth! We're delighted to hear you had a smooth experience finding and replacing your thermostat. It’s great to know the new version is working well for you—enjoy those warm floors!

Posted 5 days ago

“Excellent customer service. One quick call was all it took to get my floor.”

Helpful Report

Posted 1 week ago

Thank you, Kevin! We're thrilled to hear our customer service made the process easy for you. Enjoy your warm floor!

Posted 5 days ago

“I bought a new Home Nuheat thermostat to replace the previous 15 your old Nuheat thermostat. The wiring directions were very confusing.”

Helpful Report

Posted 1 week ago

Thank you for your feedback, William. We're glad you chose a Nuheat thermostat, but we're sorry to hear the wiring directions were confusing. If you need any assistance, feel free to reach out to us at 1-866-558-3369—we're here to help!

Posted 5 days ago

“You recommended a new thermostat. It was easy to install and it is working better”

Helpful Report

Posted 1 week ago

Thank you, Joe! We're glad the new thermostat was easy to install and is working even better for you. Enjoy the improved performance!

Posted 5 days ago

“Great website. Easy to find what you are looking for, reasonable prices and fast delivery.”

Helpful Report

Posted 2 weeks ago

Thank you, Marc! We're delighted to hear you found our website easy to navigate, with reasonable prices and fast delivery. We appreciate your support!

Posted 2 weeks ago

“HI, Do you have an instruction booklet for this thermostat? Even though our electrician replaced the 'exact' unit that was there originally - the temperature never shows the actual temperature in this room. Thus if I set for 78 - I'll only see 78 on the front display. Thanks, Brad Pierce”

Helpful Report

Posted 2 weeks ago

Hi Brad, Thanks for the 5 stars! We do have an instruction manual for your model thermostat that we can send over in a separate email. Feel free to give us a call as well and we can help over the phone too. Warm Regards, Warm Your Floor

Posted 1 week ago

“My third unit so installation was simple. Only difficulty was floor sensor wiring. The holes for inserting the wire were too low and pushing stranded wire ito the holes was difficult.”

Helpful Report

Posted 2 weeks ago

Thank you for your feedback, Rand! We're glad to hear the installation process was simple overall, but we appreciate you letting us know about the difficulty with the floor sensor wiring. Your input helps us improve, and if you need any assistance, please don’t hesitate to reach out to us at 1-866-558-3369!

Posted 2 weeks ago

“Love it! Excellent customer support.”

Helpful Report

Posted 3 weeks ago

Thank you, Catherine! We're thrilled to hear you love it and had an excellent experience with our customer support. Enjoy your warm floors!

Posted 2 weeks ago

“This company is very helpful every time I call. Their prices are good and they stock a lot of their items. Shipping is fast as well.”

Helpful Report

Posted 3 weeks ago

Thank you, Rich! We're so glad to hear you've had great experiences with our team, found our prices competitive, and appreciated our fast shipping.

Posted 2 weeks ago

“The peel and stick mats are the bomb! Great addition to the system. I have installed the Ditra-Heat system in 4 bathrooms and counting and each time gets a little easier. Delivery was quick and everything came as ordered. I have one more large master bathroom to install with the Ditra-Heat system and I will be ordering it from WarmYourFloors. Happy wife, happy life. She loves the heated floors in our bathrooms and I get to be the hero that installs them.”

Helpful Report

Posted 3 weeks ago

Thank you, John! We're thrilled to hear how much you and your wife are enjoying the Ditra-Heat system and that the peel-and-stick mats have been a game-changer for your installations. It's awesome that you're the hero behind those warm bathroom floors! We look forward to helping you with your next project—happy wife, happy life indeed!

Posted 2 weeks ago

WarmYourFloor.com is rated 4.8 based on 2,181 reviews