WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,283 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,283 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

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“Great service!”

Helpful Report

Posted 2 days ago

“Floor heating cable shipped quickly and arrived in great shape. I tested the cable upon arrival and it matched factory specs.”

Helpful Report

Posted 1 week ago

“Service has been excellent to date. We haven't installed the new thermostat so far...”

Helpful Report

Posted 2 weeks ago

It's great to hear you've had an excellent experience with us, Ralph! We know the thermostat install will be a breeze, but you know where to find us if you run into any trouble.

Posted 2 weeks ago

“Part came in less time than expected - appreciate the expediency.”

Helpful Report

Posted 3 weeks ago

Thanks, Jen! We're glad to hear your part arrived ahead of schedule. Appreciate your feedback—enjoy those warm floors!

Posted 3 weeks ago

“My original programmable thermostat lasted 14 years. Now retired I wanted a simple up/down thermostat. I called, asked for a replacement that would meet my simple needs, ordered and received it three days later. I replaced it and it works beautifully. Thank you Krista of Warm Floors!”

Helpful Report

Posted 3 weeks ago

Thanks for the thoughtful review, Daniel! We're glad you found a thermostat that fits your needs and that everything went smoothly. Krista will be happy to hear your kind words. Enjoy those warm floors!

Posted 3 weeks ago

“Happy with service and delivery.”

Helpful Report

Posted 3 weeks ago

Thanks, Marcelino! Great to hear you’re happy with the service and delivery. Enjoy those warm floors!

Posted 3 weeks ago

“The person I spoke with from the factors very knowledgeable and helpful. She sent me all of the information I needed to choose the correct replacement thermostat.”

Helpful Report

Posted 1 month ago

Thanks for sharing, Doug! We're glad our team could provide the information you needed to find the right replacement. Enjoy those warm floors!

Posted 1 month ago

“Fast and easy! Better than the others every time. My go-to.”

Helpful Report

Posted 1 month ago

Thanks, Justin! We’re honored to be your go-to and glad to hear each experience has been fast and easy. Enjoy those warm floors!

Posted 1 month ago

“Ordering was easy and got my package on time Satisfied”

Helpful Report

Posted 1 month ago

Thanks, Daniel! Glad the ordering process was smooth and everything arrived right on time. Enjoy those warm floors!

Posted 1 month ago

“Super fast shipping.”

Helpful Report

Posted 1 month ago

Thanks, Chris! Great to hear your order arrived so quickly. Enjoy those warm floors!

Posted 1 month ago

“I ordered 3 Schluter Kerdi bath remodel items via Amazon, swayed by their promise that I would receive them the next day. The morning they were promised, I received an email saying that shipment was delayed for several days, and even longer for the one item that I needed first, the waterproof membrane, which I STILL haven't received, tho' my bathroom is nearly finished! In a panic, I searched online for a possible distributer close by that I could, maybe, drive to to pick it up. WYF was one of them, and I called for info, and was delighted to speak with an actual person. My contractor had enough of the membrane for my shower, but I had ordered (from Amazon) a center hole drain, when I should have ordered an off-center. I ordered one from WYF and it came the next day! I told my contractor to no longer recommend Amazon, as WYF has much the same prices, but is far more reliable in shipping! You rock!”

Helpful Report

Posted 2 months ago

Thank you so much for the thoughtful review, Angeline! We’re glad we could help turn a frustrating situation around and get you what you needed—fast. It means a lot to hear your kind words and support. We’re always here when you need us. Enjoy those warm floors (and your new bathroom)!

Posted 2 months ago

“Clear and excellent service in all sections of the ordering and delivery. We were able to follow the directions and install this replacement unit with no problems.”

Helpful Report

Posted 2 months ago

Thanks, Irene! We're happy to hear everything from ordering to installation went smoothly and that the directions were easy to follow. Enjoy those warm floors!

Posted 2 months ago

“We have not installed out heat mats yet, but the customer service we received in helping to make our decisions was superb, all questions clearly answed, highly knowledgeable, and quick shipping!”

Helpful Report

Posted 2 months ago

Thanks, Alessandra! We're so glad to hear our team was helpful and that your questions were answered clearly. When you're ready to install, feel free to reach out if anything comes up—we’re here to help. Enjoy those warm floors when the time comes!

Posted 2 months ago

“Ordering was easy on the website. All needed information was available and prices were reasonable.”

Helpful Report

Posted 2 months ago

Thanks, Patrick! Glad to hear the ordering process was smooth and the info you needed was easy to find. Enjoy those warm floors!

Posted 2 months ago

“Easy to install, both the floor padding and heating wire.”

Helpful Report

Posted 2 months ago

Thanks, Mike! Great to hear the installation went smoothly with both the padding and heating wire. Appreciate you sharing the photo—enjoy those warm floors!

Posted 2 months ago

“Very happy with the customer service. I was able to speak to an actual human being who knew what she was talking about. I put together a large and expensive order and felt confident when I hing up the phone that i would recieve exactly what i ordered. Well it was on time as promised and everyrhing was there. This is where I coming for my heat floor material next time for sure!”

Helpful Report

Posted 2 months ago

Thanks for the thoughtful review, Matthew! We’re so glad you had a confident and smooth experience from start to finish—and it’s always great to hear our team could provide knowledgeable, personal support. We’ll be here when you’re ready for your next heated floor project. Enjoy those warm floors!

Posted 2 months ago

“Effecient, fast, friendly. I did store pick up, no delivery”

Helpful Report

Posted 2 months ago

Thanks, Ron! Glad store pickup worked well and you had a fast, friendly experience. Enjoy those warm floors!

Posted 2 months ago

“fast easy transaction .. good product.”

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Posted 2 months ago

Thanks for the review! Glad to hear it was a smooth experience and that you're happy with the product. Enjoy those warm floors!

Posted 2 months ago

“Received thermostat in an expedient manner. Replaced said thermostat and floor is heating again. Considering the cost of thermostat, the life span isn’t very long. Thanks ☺️”

Helpful Report

Posted 2 months ago

Thanks for your feedback, Norm! We're glad your floor is heating again and that the replacement arrived quickly. We understand your concern about the lifespan and appreciate you sharing it. Enjoy those warm floors!

Posted 2 months ago

“I am an A/C guy sent to check out a heated floor. These guys made it simple and had parts to me in no time!Very impressed!”

Helpful Report

Posted 3 months ago

Thanks, Rob! We're glad we could make the process simple and get you the parts quickly. Appreciate the kind words—enjoy those warm floors!

Posted 3 months ago

WarmYourFloor.com is rated 4.8 based on 2,283 reviews