WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,155 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,155 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My bathroom never felt so warm and cozy. The Matt I used fit perfectly and was easy to do.”

Helpful Report

Posted 1 year ago

Thank you for sharing about the ease of installation! We are so glad to hear you are enjoying the warm floors.

Posted 1 year ago

“Very helpful on the phone...very quick delivery. Just waiting now for the electrician to install the thermostat. Warmyourfloor, was awesome.”

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Posted 1 year ago

Thank you for sharing James! We are so glad to hear everything arrived quickly and is ready for install.

Posted 1 year ago

“Thermostat has still not been received. Help locate it or resend customer service representative was excellent and provided quick assistance”

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Posted 1 year ago

Thank you for sharing your experience James. We are glad we were able to help resolve the situation quickly. We appreciate your feedback!

Posted 1 year ago

“worked great”

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Posted 1 year ago

Thank you for sharing!

Posted 1 year ago

“Absolutely great experience. Great customer support. Fast and easy installation”

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Posted 1 year ago

Thank you for sharing James! We are so glad you had a positive experience with us and your project was completed quickly.

Posted 1 year ago

“They had the size of mat I needed for the lowest price available”

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Posted 1 year ago

Thank you for sharing about our competitive pricing Alexander!

Posted 1 year ago

“The website was easy to navigate. The produce was priced fairly and delivered quickly. It worked!”

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Posted 1 year ago

Thank you for sharing Mary! We appreciate the feedback and are glad to hear everything is in working order.

Posted 1 year ago

“my old thermostat started to not heat the floor. I called and talked to Kelsey Ries and she was helpful and quickly answered all my questions. The new one was installed by an electrian and he had no trouble doing so.”

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Posted 1 year ago

Thank you for your review Angela! We are so glad we were able to get your floors warm again and without any trouble with the installation.

Posted 1 year ago

“Ordered a Home thermostat for our nuheat floor and it came promptly, well packaged and the support on install was great! She sent me the link for the YouTube videos”

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Posted 1 year ago

Thank you for sharing Cathy! We are so glad to hear everything connected well and the installation was a success.

Posted 1 year ago

“As advertised. Very quick delivery. Works perfectly.”

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Posted 1 year ago

Great to hear from you Bruce! Thank you for sharing about our quick delivery and that everything is working well.

Posted 1 year ago

“easy peasy”

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Posted 1 year ago

Lemon Squeezy! Thank you for sharing!

Posted 1 year ago

“Informative website. Order arrived quickly, free shipping a huge plus.”

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Posted 1 year ago

Thank you for sharing Stephen! We appreciate the review and feedback. We are glad to hear your order was fulfilled and shipped quickly.

Posted 1 year ago

“Could use an operating manual which was not included.”

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Posted 1 year ago

Thank you for your feedback Edward! We will pass this along to the team and see what updates can be made.

Posted 1 year ago

“Replacement for my old thermostat worked perfectly.”

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Posted 1 year ago

Thank you for sharing Evan! We are glad to hear the replacement is working well.

Posted 1 year ago

“Great customer service, items in stock, and quick delivery”

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Posted 1 year ago

Thank you for your review Paula! We are always happy to help and we are glad to hear you received your order quickly.

Posted 1 year ago

“Ease of use, good quality, good directions, first week of use,have time clock after thermostat and use off peak 9pm to 11am my Utility. (Winter) 90% off peak.”

Helpful Report

Posted 1 year ago

Thank you for sharing AK! We are glad to hear everything went well and your floors are working well. Enjoy those warm floors this winter!

Posted 1 year ago

“Replacement control works great. It’s good to have a warm floor as winter approaches!”

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Posted 1 year ago

That is great news, Dallas! We are glad to hear your floors are warm again just in time for Winter.

Posted 1 year ago

“I had my first issue since the installation of my floor 13 years ago and the customer service representative couldn't have been more professional and helpful. The thermostat I needed arrived within two days.”

Helpful Report

Posted 1 year ago

Thank you Michael for sharing your experience! We are happy to support you and find the correct solution. We are here if you need anymore support to install the new thermostat and get those warm floors working again.

Posted 1 year ago

“The Warm Your Floor Team is wonderful to work with. They made time for me and also made me feel appreciated. Looking forward to working with the team again in the future.”

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Posted 1 year ago

Thank you for the feedback Colin! We love working with our customers.

Posted 1 year ago

“Found exactly the missing pieces we needed and the customer support was super helpful.”

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Posted 1 year ago

Thank you for sharing Teresa! We are always happy to help and are glad we found what you needed.

Posted 1 year ago

WarmYourFloor.com is rated 4.8 based on 2,155 reviews