WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,179 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,179 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We used this same product in our kitchen & love it. I ordered the heated floor our new bathroom. I ordered online smoothly. Received a phone call in less than an hour saying part of my shipment may be delayed. However, it arrived earlier than expected. Great service & warm feet :)”

Helpful Report

Posted 4 years ago

Hello Robin, We are so happy to hear your feet are enjoying the warm floors and especially grateful to hear you are satisfied with your buying experience. We value your business. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Good customer service. I tried to order my repair kit online, but had problems when it came to checking out. I got frustrated and scrapped that attempt (it was late :) A Warm your Floor company rep called me to follow up and complete the order on the phone the next day....color me surprised. Again, good company service :^) I actually ordered a floor heating cable cold lead repair kit. Frankly, as an electrical contractor, it's one of the more difficult repair services we offer. Overall, the repair kit is pretty good (comes with a decent set of instructions, and a variety of parts to complete the repair). That said, it could have a better grounding wire crimp sleeve (the metal part really doesn't crimp down well). The shrink part of the grounding crimp fitting is acceptable. The large shrink tube barely fits over the other parts, so that can also be a bit tough to work with....But, probably better to have a tighter fit for the type of repair it is. So, overall....the right solution and product for incompetent tile installers who can't read simple instructions (you know....like bedding the cold lead in mortar :)”

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Posted 4 years ago

Hello Daniel, We love hearing from contractors that our directions and installation of our products went smoothly on behalf of your customers. We really appreciate the thorough review and we look forward to doing more business with you in the future. Warm Wishes, Warm Your Floors

Posted 4 years ago

“This is my second time ordering from warmyourfloor.com, 2 different houses, both installations went perfectly. Love stepping on a warm floor on a cold winter morning!”

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Posted 4 years ago

Hello Stephen, We are happy to hear you are enjoying those warm and toasty floors. We appreciate your loyal and we value your business. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Very easy to install. Tile covered it without any problems.”

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Posted 4 years ago

Hello Richard, It's great to hear your installation was a breeze and tiling over easy for you. Thank you for your business. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Ordered custom length on Friday everyone very helpful got a great Labor Day sale price came in 3 days later Undamaged all parts were there. installed and working now thank you very much Could not be happier with service and product great company thanks again.”

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Posted 4 years ago

Hello Steve, Thank you for your business and for taking the time to leave us with a 5-star review. 100% customer service is our top priority and we couldn't be happier when we hear from our satisfied customers. We look forward to doing business with you in the future. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Order was filled accurately and shipment was right on time.”

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Posted 4 years ago

Hello, Thank you for your feedback. We are happy to hear you are satisfied. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Always very professional and knowledgeable with any questions I have. I have never had a bad experience in all the years I have been dealing with Warm your Floor. Orders are always delivered promptly.”

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Posted 4 years ago

Hello Charlie, Thank you for the mazing feedback. We are so happy that we have continued to earn your trust and we thank you for your business. Warm Wishes, Warm Your Floors

Posted 4 years ago

“We installed the 240sf mat kit. It was easy to install and tile over! Can’t comment on the heat, as it is still summer.”

Helpful Report

Posted 4 years ago

Hello Robert, Thank you for leaving us with feedback. We are so happy to hear installation was a breeze. Very soon your warm and toasty floors will be much appreciated. Thank you, Warm Wishes

Posted 4 years ago

“Was a replacement unit and functioned well and looked much better than the previous unit”

WarmYourFloor.com 5 star review on 21st September 2020

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Posted 4 years ago

“Great replacement thermostat for my Nu Heat floor heat.”

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Posted 4 years ago

“Easy to program. Easy to install when the previous one died. When we have to replace the next one we will replace it with this one. Vey happy with our decision to purchse it.”

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Posted 4 years ago

Hello Diane, Thank you for uploading your picture and we are grateful for your business and so happy to hear you are a satisfied customer. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Great product, easy to install.”

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Posted 4 years ago

Hello Hamid, We are grateful to hear you are satisfied with your purchase and installation was a breeze. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Ordering from warm your floor was an all around great experience. They are communicative and the order was on time.”

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Posted 4 years ago

Hello Roger, It's truly a pleasure doing business with you and we are happy to hear you had a great experience. Thank you for your taking the time to leave us with feedback. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Great customer service!”

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Posted 4 years ago

Hello Robert, Thank you for taking the time to leave us with a 5-star review. Your satisfaction is our top priority. Warm Wishes, Warm Your Floors

Posted 4 years ago

“The product arrived and did not work. Went through the return process, but did not hear back.”

Helpful Report

Posted 4 years ago

When we last spoke with you regarding this defective unit we had referred you to the manufacturer to get a case number so we could replace it. Give us a call with the case number and we'll take care of this immediately.

Posted 4 years ago

“I called because the control unit wasn't registering. Your representative walked me through testing the unit. Once we determined that it failed completely the replacement was on its way. The service was excellent.”

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Posted 4 years ago

“had to use others videos to figure out how to do it,”

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Posted 4 years ago

“Excellent customer service. Reached out via Instagram and they responded right away and followed up to make sure all went well.”

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Posted 4 years ago

“Very happy with their service. Needed two separate follow up orders and both were shipped same day.”

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Posted 4 years ago

“Great, timely service. Product works as advertised.”

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Posted 4 years ago

WarmYourFloor.com is rated 4.8 based on 2,179 reviews