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WarmYourFloor.com Reviews

4.8 Rating 2,181 Reviews
96 %
of reviewers recommend WarmYourFloor.com
4.8
Based on 2,181 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read WarmYourFloor.com Reviews

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024
Charles V
WarmYourFloor.com 5 star review on 17th December 2023
Carl P
WarmYourFloor.com 5 star review on 17th December 2023
Carl P
WarmYourFloor.com 5 star review on 15th June 2023
Tom P
WarmYourFloor.com 5 star review on 15th June 2023
Tom P
WarmYourFloor.com 5 star review on 15th May 2023
Slavko I
WarmYourFloor.com 5 star review on 15th May 2023
Slavko I
49
Anonymous
Anonymous  // 01/01/2019
The person we worked with with knowledgeable and courteous. He was able to help us and had the part we required in stock. My floor now works perfectly again even though we installed it 17 years ago.
Helpful Report
Posted 1 year ago
Thank you for sharing Majorie! We are glad everything is working again and you can enjoy those warm floors.
Posted 1 year ago
Great support over the phone and quick turnaround. Custom mat worked and fit perfect.
Helpful Report
Posted 1 year ago
Thank you for sharing about our customer support, Jarrett! We are glad everything arrived quickly and the mat is working great.
Posted 1 year ago
The thermostat came quickly and on time. Great communication. Works great. My old one that was 7 years old stopped working. Wintertime is when I enjoy a bathroom warm floor the most! Thanks for great service.
Helpful Report
Posted 1 year ago
Thank you for sharing Robbin! We are glad to hear everything went well and you are enjoying those warm floors again.
Posted 1 year ago
I installed the floor mats, sensor, and thermostat and I am pleased with the result. I believe that the mats will perform as I expected. After I received my order, I made several calls to your technical support during my installation and they were very helpful by providing information and by answering my questions. It is very convenient to have the Watts Home app on my phone so that I can monitor the operation and performance of the mats.
Helpful Report
Posted 1 year ago
Thank you for sharing David! We are always happy to help answer questions. We are glad to hear everything was completed and is working well.
Posted 1 year ago
What I needed..thanks!
Helpful Report
Posted 1 year ago
Thank you for sharing! We are glad you were able to find what you needed.
Posted 1 year ago
The new part worked perfect!
Helpful Report
Posted 1 year ago
Thank you for sharing Mike! We are glad to hear everything is working well again.
Posted 1 year ago
Fast, accurate shipping. Will buy there again
Helpful Report
Posted 1 year ago
Thank you for sharing Russell! We are glad everything arrived quickly.
Posted 1 year ago
Excellent Customer Service, difficult to DIY install, but we did it. Operating instructions are sketchy
Helpful Report
Posted 1 year ago
Thank you for sharing John! We are glad to help with any project and are happy to hear the install was completed successfully.
Posted 1 year ago
Easy to program.
Helpful Report
Posted 1 year ago
Thank you for sharing William. We are glad to hear the thermostat is working well.
Posted 1 year ago
Easy to install, great product
Helpful Report
Posted 1 year ago
Thank you for sharing Dave! We appreciate your review.
Posted 1 year ago
I tried buying local, (Alaska), and was quoted 3-4 week out for delivery. One distributor estimated $500 dollars shipping. I'm not kidding. He thought it was "something huge coming from the 'states' ", even though I had sent him a drawing of a small bathroom describing the heat mat 34" x 54". I called NuHeat and they recommended I call WarmYourFloors. I'm glad I did. With the drawing email, I got a quote the next morning and the thermostat was shipped the next day. The order went to the factory and I received the mat within 4-5 days, including the weekend. Wow!
Helpful Report
Posted 1 year ago
Thank you for sharing your experience Robert! We are glad we were able to get you the correct product and it arrived quickly.
Posted 1 year ago
The website is easy to navigate and purchase items. From order to shipping to delivery it took maybe 3 days. Item was in great condition and worked amazing.
Helpful Report
Posted 1 year ago
Thank you for the website feedback Melissa! We are glad to hear your order was shipped correctly and promptly.
Posted 1 year ago
Easy to work with and knowledgeable about the product
Helpful Report
Posted 1 year ago
Thank you for your review John! We are glad we were able to get you the information you were looking for.
Posted 1 year ago
Went to your website to look at your radiant flooring and got a little confused about what I was looking at so I picked up the phone and called. The young lady who answered the phone was more than helpful in getting me set up with the proper items to complete the Job while on the phone.
WarmYourFloor.com 5 star review on 17th December 2023 WarmYourFloor.com 5 star review on 17th December 2023
Helpful Report
Posted 1 year ago
Thank you for sharing this photo with us Carl! We are glad you reached out and we were able to answer your questions. Your project looks great!
Posted 1 year ago
Replacement order received timely
Helpful Report
Posted 1 year ago
Thank you for sharing with us Janet!
Posted 1 year ago
Prompt delivery
Helpful Report
Posted 1 year ago
We are glad to hear your order was shipped quickly Cecil!
Posted 1 year ago
Always a easy transaction.
Helpful Report
Posted 1 year ago
Thank you for sharing Thomas!
Posted 1 year ago
Easy to order, quick to ship and receive. Couldn't be happier.
Helpful Report
Posted 1 year ago
Thank you for sharing David! We are glad to hear you are happy with your order. We appreciate your feedback.
Posted 1 year ago
Friendly, responsive and answered all questions.
Helpful Report
Posted 1 year ago
Thank you for reaching out Charla! We are always happy to help.
Posted 1 year ago
Once it got warm , it's staying very nice
Helpful Report
Posted 1 year ago
Thank you for sharing Ora! We are glad to hear your floors are warm again!
Posted 1 year ago
WarmYourFloor.com is rated 4.8 based on 2,181 reviews