WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,177 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,177 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Needed a new thermostat to get my NuHeat bathroom floor working again. Easy process to determine the correct unit through WarmYourFloor. It arrived very quickly with simple instruction. My feet were warm again within days!”

Helpful Report

Posted 3 years ago

Hi Daniel - Thank you for sharing your experience. We are glad to hear your feet are nice and toasty again! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Easy ordering fast delivery thank you”

Helpful Report

Posted 3 years ago

Hi James - You are more than welcome! Please let us know if you need anything in the future. Warm Wishes, Warm Your Floor

Posted 3 years ago

“This replaced a customers 10 year old unit. Installation was a breeze.”

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Posted 3 years ago

Hi Bill - Glad to hear the installation went smoothly! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Good customer service. I had a question prior to.orderimg which was answered with hours of submitting it. Order received quickly and the problem was resolved.”

Helpful Report

Posted 3 years ago

Hi Russell - Thank you for sharing your experience. Please let us know if you need anything in the future. Warm Wishes, Warm Your Floor

Posted 3 years ago

“Promptly returned my call on weekend. Very helpful in identifying problem with existing control and selecting new unit. Received new unit within a few days. Followed instructions received by person on phone and installed successfully. Unit works great! 5 stars!”

Helpful Report

Posted 3 years ago

Hi David - Perfect! Glad everything went so smoothly. Warm Wishes, Warm Your Floor

Posted 3 years ago

“Consistently knowledgeable people on the phone consistently handing the orders. Never had an issue with the product.”

Helpful Report

Posted 3 years ago

Hi Mike - Thank you for the feedback. We take great pride in our experience and knowledgeable staff. Warm Wishes, Warm Your Floor

Posted 3 years ago

“The heating mats exceeded my expectations. I had hoped that they would at least take the chill off of the tile floor. The floor is actually warm, and heats the entire bathroom comfortably. Thanks for the information about the product. It was quite helpful. John Dittemore”

Helpful Report

Posted 3 years ago

Hi John - There is nothing better than a warm bathroom floor in the winter! Glad to hear it is nice and toasty. Warm Wishes, Warm Your Floor

Posted 3 years ago

“Thermostat was exactly what we needed. Good service.”

Helpful Report

Posted 3 years ago

Hi Nancy - Glad to know you have what you need! Thank you for the feedback. Warm Wishes, Warm Your Floor

Posted 3 years ago

“Great product. If your project is a replacement of an older Harmony thermostat, I suggest purchasing a double gang cover $0.89 at Home Depot, see pictures.”

WarmYourFloor.com 5 star review on 27th January 2021

Helpful Report

Posted 3 years ago

Hi There - Thank you for sharing that tip and photos with other customers! Glad to know it is working well. Warm Wishes, Warm Your Floor

Posted 3 years ago

“Associates were extremely helpful in diagnosis and remedy.”

Helpful Report

Posted 3 years ago

Hi Donald - Glad to hear we could help! Enjoy! Warm Wishes, Warm Your Floor

Posted 3 years ago

“It is fine, but I do find using the menu confusing.”

Helpful Report

Posted 3 years ago

Hi There - Thank you for your feedback, we will share this with the manufacturer. Warm Wishes, Warm Your Floor

Posted 3 years ago

“Very happy!! Thanks...”

Helpful Report

Posted 3 years ago

Hi Hazel - You are very welcome! Enjoy your warm floors! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Great product. Been using it for years on bathroom remodels. Easy installations. Great service and quick delivery.”

Helpful Report

Posted 3 years ago

Hi Michael - Thank you for the feedback. Using it for years speaks to the brand and quality! Warm Wishes, Warm Your Floor

Posted 3 years ago

“I needed to swap out an old thermostat for the heated floor in my mud room. It simply had stopped warming this critical conditioned space. The replacement thermostat is installed and working well. The instructions were clear and easy to follow. I'm not an electrician and have only a novice level of experience installing electrical devices. Anyway, once I figured out that I had turned the power off to the thermostat my confidence soared. Ha! Bottom line: the replacement thermostat was affordable and easy to install.”

Helpful Report

Posted 3 years ago

Hi There - Thank you for all of those details and the review. Enjoy your warm floors! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Had to call in to for a shipping question and received great Customer Service. My thermostat arrived promptly and works nicely.”

Helpful Report

Posted 3 years ago

Hi Arthur - Glad to hear! Please let us know if we can assist further. Warm Wishes, Warm Your Floor

Posted 3 years ago

“The experience seems to be good so far. I received my materials but I was disappointed that I spent thousands of dollars on the materials and no instructions came with the order.”

Helpful Report

Posted 3 years ago

Hi There - Very frustrating the manufacturer does not add the manuals! We will send you a link to the manual. Warm Wishes, Warm Your Floor

Posted 3 years ago

“Order received as promised and in great shape. Customer service was excellent at responding to a technical question.”

Helpful Report

Posted 3 years ago

Hi Manco - Wonderful to hear. Enjoy your toasty floors! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Haven't installed the product yet, but ordering it from the site and shipping was easy and seamless. Package arrived in a timely manner.”

Helpful Report

Posted 3 years ago

Hi There - Please let us know if we can assist with anything when you install. Thank you for the review, we appreciate it! Warm Wishes, Warm Your Floor

Posted 3 years ago

“The order process for the replacement was pretty easy. But finding someone in our area to come to our home to check out the problem was difficult. There aren’t many experienced with this system.”

Helpful Report

Posted 3 years ago

Hi Charles - If you have any questions about the system, we are certainly available to assist if we can. Our customer service reps have walked a lot of people through the process -- 1.866.558.3369. Warm Wishes, Warm Your Floor

Posted 3 years ago

“The thermostats were just as described and shipped very quickly. Will order from them again very soon.”

Helpful Report

Posted 3 years ago

Hi Chris - Wonderful to hear! Happy to assist with any questions you may have in the future. Warm Wishes, Warm Your Floor

Posted 3 years ago

WarmYourFloor.com is rated 4.8 based on 2,177 reviews