WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,181 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,181 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quick service very knowledgeable on getting the correct controller Shipped priority mail receit the controiller in 3 days”

Helpful Report

Posted 2 months ago

Thank you, John! We're glad to hear you had quick service and that our team was able to help you find the right controller. It’s great to know it arrived promptly—enjoy!

Posted 1 month ago

“It is a complicated product but very good. We have installed many of them. The best part is they are super fast on delivery, only a couple days. PS do NOT cut the wire to length”

Helpful Report

Posted 2 months ago

Thank you, Shawn! We’re thrilled to hear the product has been reliable for your installations and that our delivery speed met your expectations.

Posted 2 months ago

“Someone always answers the phone, and fast and friendly service. Also very knowlegeable!”

Helpful Report

Posted 2 months ago

Thank you, Luke! We’re so glad to hear you’ve had quick, friendly, and knowledgeable service every time. We’re always here to help!

Posted 2 months ago

“All we needed was the thermostat to get our floors working again. Hopefully the next one will last longer than 8 years. If not, we’ll purchase another one.”

Helpful Report

Posted 2 months ago

Thank you, David! We're glad the thermostat got your floors back up and running, and we hope this one serves you well for many years to come. If you ever need another, we’ll be here to help!

Posted 2 months ago

“Extensive selection and very competitive pricing. Website is fairly easy to navigate, and the packaging was well organized to protect the one sensitive component.”

Helpful Report

Posted 2 months ago

Thank you, Christopher! We're thrilled to hear that our selection, pricing, and careful packaging met your expectations. It’s great to know the website was easy to navigate as well—thanks for your feedback!

Posted 2 months ago

“Was recommended to this store by a Schulter representative who said they keep the things I needed for our bath floor heating unit. Ran over that day and picked it all up. So convenient and they had exactly what we needed. The staff person was friendly and knowledgeable. Great place!”

Helpful Report

Posted 2 months ago

Thank you, Brad! We're delighted to hear that we had everything you needed for your bath floor heating and that our team could provide a friendly, knowledgeable experience. We appreciate the recommendation from Schluter and are glad we could make your project more convenient!

Posted 2 months ago

“Very easy to install and performs well for LVP flooring. I was a little disappointed that there are two temperature sensors and there is no discussion about how to connect them. It's not obvious that one is purely a spare. But otherwise I'm very happy with the product and the online customer service.”

Helpful Report

Posted 2 months ago

Thank you for your feedback, Thomas! We're glad to hear installation was easy and that it’s performing well with your LVP flooring. We appreciate your note about the temperature sensors and will work to make that detail clearer—your insights help us improve.

Posted 2 months ago

“Product arrived as advertised. Fast shipping.”

Helpful Report

Posted 2 months ago

Thank you, Darren! We're happy to hear your order arrived quickly and just as expected. We appreciate your feedback!

Posted 2 months ago

“Works perfectly! Easy to install and program.”

Helpful Report

Posted 2 months ago

Thank you, Larry! We're so glad to hear it was easy to install and program—and that it’s working perfectly for you. Enjoy those warm floors!

Posted 2 months ago

“I've been using WarmYourFloor now for several years. The service and technical support is excellent and the products state-of-the-art. I do not shop around when I know, WarmYourFloor has the solution I am looking for.”

Helpful Report

Posted 2 months ago

Thank you so much, Karin! We’re honored to have earned your trust over the years and thrilled to hear that our service, support, and products have consistently met your expectations. Knowing we're your go-to for floor-warming solutions means a lot to us!

Posted 2 months ago

“The order and delivery went very smooth. I asked WarmYourFloor to review my drawing so I was sure to be ordering the correct materials, and quantity. The only thing I wish I would have had was a drawing that included the estimated location of the warm wire as projected by WarmYourFloor. It took a little bit of trial and error to make sure I laid the wire appropriately for the length of cable provided. So far, just two days in, and we really like the floor.”

Helpful Report

Posted 2 months ago

Thank you for your thoughtful feedback, Bob! We’re glad to hear the order and delivery process went smoothly and that our team could assist with your drawing review. Enjoy your warm floor!

Posted 2 months ago

“Easy transaction. My order was promptly processed.”

Helpful Report

Posted 2 months ago

Thank you, William! We're glad to hear the transaction was smooth and your order was processed quickly. We appreciate your support!

Posted 2 months ago

“After reviewing the multitude of both local and online companies that offer floor warming products I found "warmyourfloor" to offer the widest selection and the best prices, not to mention all the online support, tools and information available to help your vision become a reality. The icing on the cake was their super quick fulfillment and shipment of my order. Very satisfied, highly recommend.”

Helpful Report

Posted 2 months ago

Thank you so much, Chuck! We’re thrilled to hear that our wide selection, pricing, and online support made your experience a great one. Knowing we could help bring your vision to life and deliver quickly is the best feedback we could hope for—thank you for the high recommendation!

Posted 2 months ago

“Replaced my thermostat control pad that had quit and been discontinued with the new model . 10 minute change out and we are warming the bath tile floor again. Great looking display and easy to program. Much better than the old model it replaced.”

Helpful Report

Posted 2 months ago

Thank you, Alan! We're thrilled to hear the new thermostat was a quick and easy swap and that you're enjoying the updated display and features. It’s great knowing your bath tile floor is warm and cozy again!

Posted 2 months ago

“I called customer support to figure out what was wrong with my system that was not working. They quickly diagnosed the problem and four days I had a replacement in the mail and now I have a very happy wife. No cold feet at 2am.”

Helpful Report

Posted 2 months ago

Thank you, Joseph! We're so glad our customer support team could quickly diagnose the issue and get a replacement to you in no time. It's great to hear your system is up and running smoothly again—and that no one’s dealing with cold feet at 2 a.m.!

Posted 2 months ago

“Was a really great experience! Live help that were knowledgeable, helpful and nice. Excellent customer service!”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words! We're delighted to hear that our live support team made your experience a great one. Providing knowledgeable and friendly service is always our goal—thanks for letting us know we hit the mark!

Posted 2 months ago

“Does not "heat", but it does "warm". Would like warm-er.”

Helpful Report

Posted 2 months ago

“Arrived quickly, very easy to install. Very happy customer!”

Helpful Report

Posted 2 months ago

Thank you, Lisa! We’re thrilled to hear your order arrived quickly and that installation was a breeze. It’s wonderful to have you as a happy customer!

Posted 2 months ago

“Works great”

Helpful Report

Posted 2 months ago

Thank you, Michael! We’re so glad to hear it’s working well for you. Enjoy!

Posted 2 months ago

“The directions need to say remove plastic over display screen or maybe I missed it.”

Helpful Report

Posted 2 months ago

Thank you for the feedback, Russell! We appreciate you pointing that out about the display screen and will make sure to review the directions to ensure it's clear. If you have any other questions, we're here to help!

Posted 2 months ago

WarmYourFloor.com is rated 4.8 based on 2,181 reviews