WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,183 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,183 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

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“My first attempt at putting a floor warming system. Was very hesitant, but it turned out great. Instructions pretty straight forward, and it works great.”

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Posted 6 years ago

“Fast service, helpful tech support.”

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Posted 6 years ago

“Delivered on time at a reasonable price.”

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Posted 6 years ago

“Initially, it was stated our return on our credit card would take days on a cancelled order that I literally had just placed and not even been processed. I was going to place another order for the correct items. I was told to go ahead and place it. When I refused until I received and immediate credit for the cancelled order then I was told the order was voided out and credit issued. Then when the order shipped it was sent stating only one part of the order shipped when actually the entire order had shippedbut was not relayed as suchto the customer (me). Confusing. Alpreciate the representatives who checked on mycredit and myorder andgot it accomplished but confusing nevertheless. I have not checked to ensure credit was issued but will this weekend. Hopefully, this part was truthful and actually done for me. Also, delighted it shipped and delivered it so quickly. That was great.”

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Posted 6 years ago

Hello, Thank you for your review, we do appreciate your input. We work hard to provide the best customer service possible. We will contact you regarding this matter to assist any way we can!

Posted 6 years ago

“Great design and order support. Very helpful!”

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Posted 6 years ago

“Product arrived in good condition and was easy to install. The ability to program the new model versus the old model I had greatly improves the energy efficiency of the underfloor heating.”

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Posted 6 years ago

“The item was as described. Prompt shipment. Affordable pricing - Very satisfied customer. Will buy again”

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Posted 6 years ago

“Great team, great customer service, very responsive!!”

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Posted 6 years ago

“.....it works, it's simple....and it was affordable.........and thank you for your help when I needed you......Priceless!”

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Posted 6 years ago

“wonderful service and very responsive. Thank you guys!!”

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Posted 6 years ago

“Easy to install. Works great. Love the control: I wake up and go to bed with a warm bathroom and the heated tile warms the rooms as well!”

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Posted 6 years ago

“Very nice ! Thank you ! Tom Mace Mace Construction Inc.”

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Posted 6 years ago

“The new controller is very easy to use and what an improvement over our old one and the floor is great.”

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Posted 6 years ago

“Fast service”

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Posted 6 years ago

“This was a direct replacement for an older t'stat that stopped working. It was VERY easy to replace. Quick and simple. The digital display is nice and a few more features than the old t'stat. Well Done!”

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Posted 6 years ago

“Fast delivery and competitive pricing.”

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Posted 6 years ago

“I debated for a long time if I wanted to spend the money to put heated floor in my me bathroom, I decided to get the heated floors and it was the best thing I could have done. Love them and the staff were great with information and square foot measurements as I knew nothing about heated floors. A+ Guys!”

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Posted 6 years ago

“The thermostat I ordered was clearly explained and had clear photos making my choice easy. The site is easy to navigate and check out was also. Thanks WYF!”

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Posted 6 years ago

“The unit provided went in easily and while not programmable it's giving the needed warmth for my stone floor; no more cold feet after showers.”

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Posted 6 years ago

“I had to send back. I was not given the proper information when I purchased it. I later found out you cannot put it under a laminate tile as there are no manufactures that will warranty there laminate.”

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Posted 6 years ago

Hi Mike, Thank you for the review, we appreciate your input. We're sorry the type of floor being used wasn't compatible with radiant floor heat underneath. We carry multiple brands of product that can be used under many types of floors. However, certain types of floors simply aren't designed to work with a radiant floor heating system unfortunately.

Posted 6 years ago

WarmYourFloor.com is rated 4.8 based on 2,183 reviews