WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,179 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,179 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

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“Got it installed in 30 minutes, works great”

Helpful Report

Posted 4 years ago

Daniel, Thank you for the positive feedback and enjoy those warm and toasty floors! Warm Wishes, Warm Your Floors

Posted 4 years ago

“Very easy to contact for installation help, but first advice didn't ask enough to ensure that wiring was correct. Had to call them again to correct problem. Floor initially didn't seem to be as warm as before, even thought thermostat was maxed out, but it seems to be ok now.”

Helpful Report

Posted 4 years ago

Craig, We are happy to be available for our customers when it comes to any questions and/or concerns related to installation. It's great to hear your thermostat is working properly and that you are enjoying warm and toasty floors once again! Warm Wishes, Warm Your Floors

Posted 4 years ago

“had a large of mat size selection and arrived as promised.”

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Posted 4 years ago

Kent, We are happy you are satisfied with the selections offered and your order arrived on time. Warm Wishes, Warm Your Floors

Posted 4 years ago

“I had to revise this review. These guys actually went so far and above and beyond anyones wildest expectations to make up for the issue - literally hand delivered it to me with a smile - there is no way anyone could give these guys a bad review... I recommend this team for sure!”

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Posted 4 years ago

Our top priority is 100% customer satisfaction in our products and services. We are so thrilled to hear we have met your expectations and made up for any initial issue. Enjoy your warm and toasty floors! Warm Wishes, Warm Your Floors

Posted 4 years ago

“This replaces previous thermostat which was 20 years old.Much improved.”

Helpful Report

Posted 4 years ago

Russell, Thank you for sharing your positive feedback. We hope you continue to be satisfied with your new and improved thermostat! Warm Wishes, Warm Your Floors

Posted 4 years ago

“Arrived in timely manner and easy to install—— even for the average homeowners with minimal electrical skills”

Helpful Report

Posted 4 years ago

Daniel, It's great to hear your installation was smooth sailing. Enjoy those toasty warm floors! Warm Wishes, Warm Your Floors

Posted 4 years ago

“I was able to order exactly what I needed as opposed to buying a complete kit which had items I already had on hand.”

Helpful Report

Posted 4 years ago

Hello Larry, It's great to hear you were able to get just what you needed and not what you don't need. Thank you for the positive feedback! Warm Wishes, Warm Your Floors

Posted 4 years ago

“Great company .”

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Posted 4 years ago

Pavlo, We appreciate you taking the time to provide us with your positive feedback. Warm Wishes, Warm Your Floors

Posted 4 years ago

“great customer service”

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Posted 4 years ago

Tony, Thank you for your review, we're glad you enjoyed our service!

Posted 4 years ago

“I was very happy with your customer service. When I needed an ETA one was provided and when the manufacture could not be reached a phone call back to me was received as promised. Keep up the good work! Cindy/On Time Home Services.”

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Posted 4 years ago

We work hard to provide excellent customer service, so we are always happy to see positive comments about your experience. Thank you for the kind words!

Posted 4 years ago

“Customer service was very knowledgeable and helpful.”

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Posted 4 years ago

Hello Jarrette, Customer service is out top priority, so we are happy to know you are satisfied. Thank you for the great feedback! Warm Wishes, Warm Your Floors

Posted 4 years ago

“Quick service. Works well and wife is very happy.”

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Posted 4 years ago

We are thrilled to know you are satisfied with our service and products. A happy wife is a happy life! Warm Wishes, Warm Your Floors

Posted 4 years ago

“The product arrived earlier than expected, always a big plus. Thanks!”

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Posted 4 years ago

Hi Steven, Thank you for leaving us such a wonderful review! We are thrilled you had a great experience. We pride ourselves on our customer service and your kind words reaffirm the hard work our staff puts in every day. Thank you for the kind words and we look forward to working with you again!

Posted 4 years ago

“Delivery was much later than expected.”

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Posted 4 years ago

Robert, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Please feel free to reach out to us at customercare@warmyourfloor.com with any further comments, concerns, or suggestions you wish to share.

Posted 4 years ago

“Delivered on time and was the exact part I ordered”

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Posted 4 years ago

Bill, Thank you for your review! We appreciate you taking the time to comment on your experience and we're glad you enjoyed our service. Thanks again, Bill!

Posted 4 years ago

“Good customer service. Products arrived quickly and as ordered.”

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Posted 4 years ago

Mike, We appreciate your kind words, thank you! Customer service is our priority and we're glad you had a great experience. We look forward to working with you again!

Posted 4 years ago

“Excellent service and product.”

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Posted 4 years ago

Carol, We appreciate you taking the time to write a review, thank you! We're so glad you had a great experience.

Posted 4 years ago

“Great experience! Fast delivery and competitive pricing”

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Posted 4 years ago

Catherine, Thank you for writing us such a nice review! We work hard to ensure our customers have a great experience. Our staff will be so happy to read your kind words, thank you!

Posted 4 years ago

“good service”

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Posted 4 years ago

Mario, Thank you so much for leaving us a review, we're glad you had a great experience!

Posted 4 years ago

“very user friendly thermostat. happy to have upgraded”

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Posted 4 years ago

Paul, Thank you for your kind words! You made a great choice of upgrading your thermostat as well!

Posted 4 years ago

WarmYourFloor.com is rated 4.8 based on 2,179 reviews