WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,179 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,179 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great access to tech support. Professional got right to the point and guided me thru troubleshooting. Provided info about dealers. Ordered replacement unit on Sunday and floor we warm on Thursday when it arrived. Happy wife. Happy life. Thx”

Helpful Report

Posted 4 years ago

Hello Dick, We are thrilled to know your wife is happy! And yes, a happy wife is a happy life. We greatly appreciate your feedback and your business. Warm Wishes, Warm Your Floors

Posted 4 years ago

“It works beautifully and was easy to install!”

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Posted 4 years ago

Hello Happy Customer, Great to hear your installation went smoothly. Thank you for being a valuable customer. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Same day shipping. Good response from tech support.”

Helpful Report

Posted 4 years ago

Hello David, It's great to hear you took advantage of our same day shipping and that our tech support team was able to help you with any issues. Your satisfaction is our top priority! Warm Wishes, Warm Your Floors

Posted 4 years ago

“great job”

Helpful Report

Posted 4 years ago

Thank you for the feedback! Warm Wishes, Warm Your Floors

Posted 4 years ago

“Customer Service Representative Justin was great to work with. He was professional and knowledgeable about the products and their installation.”

Helpful Report

Posted 4 years ago

Hello, Thank you for letting us know that Justin did a great job of informing you and helping you with the installation process. We appreciate your feedback as customer satisfaction is our top priority. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Great floor! My customer service agent was amazing as well! Thank you very much”

Helpful Report

Posted 4 years ago

Hello Kerry, Thank you Kerry for the wonderful feedback! Your satisfaction is our top priority! Now enjoy your warm and toasty floors! Warm wishes, Warm Your Floors

Posted 4 years ago

“interaction with on line rep via chat was helpful but not as much as I’d preferred. Couldn’t understand me any local suppliers. Ultimately, due to possibility of delivery interruptions for Covid-19, I ordered from manufacturer w/overnight delivery. A little pricey but at least I have and will install this week.”

Helpful Report

Posted 4 years ago

Hello, Given how COVID-19 has effected many businesses and their shipping process, it is definitely good new that you found product with a manufacturer that was able to ship overnight! Warm wishes, Warm Your Floors

Posted 4 years ago

“Great Product, Great Service!”

Helpful Report

Posted 4 years ago

Hello, We love when our customers are happy as your satisfaction with our service and products are top priority for us,Thank you for your business! Warm wishes, Warm Your Floors

Posted 4 years ago

“Very helpful! I wish I would have ordered through your company the first time. I placed an order after my order with another company was missing and I couldn't get ahold of anyone to tell me what was going on with the order. You guys saved the day by overnight shipping all the product I needed to complete my project on time.”

Helpful Report

Posted 4 years ago

Hello Ashton, Thank you for choosing us! We are so HAPPY to have saved the day for you! Thank you for your business. Warm wishes, Warm Your Floors

Posted 4 years ago

“Very easy to order. fair price. Quick delivery, good packaging. I have not installed the product yet.”

Helpful Report

Posted 4 years ago

Hello, Thank you for your business. Let us know if you need any assistant with installation. Warm wishes, Warm Your Floors

Posted 4 years ago

“Service was excellent, all my questions were answered well, and placing the order was easy. I'm a little disappointed in the heating performance (basement foundation floor with ceramic tiles.) Looks like I'll have to keep on 24/7 if I want a warmer floor for a couple hours in the morning”

Helpful Report

Posted 4 years ago

Hello Don, Thank you for the positive feedback on your customer service experience with us. We appreciate your business. Warm wishes, Warm Your Floors

Posted 4 years ago

“great turnaround on delivery.”

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Posted 4 years ago

Hello, We are happy to hear your received a speedy delivery. Thank you for your business. Warm wishes, Warm Your Floors

Posted 4 years ago

“Order was easy to place, associate was knowledgeable and helpful, packages were received in a timely manner.”

Helpful Report

Posted 4 years ago

Hello Ashton, We value your feedback and we're happy you received excellent customer service and fast delivery. Your satisfaction is always top priority! Warm wishes, Warm Your Floors

Posted 4 years ago

“Fast and as advertised”

Helpful Report

Posted 4 years ago

Hello, Great to hear your received speedy shipping. Thank you for your business! Warm wishes, Warm Your Floors

Posted 4 years ago

“My husband is not an electrician. He struggled installing our new heating thermostat to no available. Thanks to your 800 phone number and the patience of one of your techs we now have a heated bathroom floor again.”

Helpful Report

Posted 4 years ago

Hello Joyce, We are thrilled to hear you are enjoying warm and toasty floors once again and we value your feedback! Warm wishes, Warm Your Floors

Posted 4 years ago

“The team was really helpful and fast. I didn't want to hold up our tile installer and they worked very quickly to accomidate my requests!”

Helpful Report

Posted 4 years ago

Hello Lisa, Sounds like everything went smoothly and worked out just right! Thank you for your business. Warm wishes, Warm Your Floors

Posted 4 years ago

“This was a replacement for a thermostat that stopped working after 6 years. I figure that's not bad. We had a programmable one, but didn't change the temp, so we bought the core/standard one this time. Just a warning - don't even CONSIDER that you can put this in yourself, even as a replacement unless you're a licensed electerician/builder. Just the instructions made my eyes bulge. But our friend, a contractor, put it in, took about half an hour or more. Worked like a charm. From 66, it went to 81 degrees and toasty within the hour. I love the radiant heat, it's in our bathroom.”

Helpful Report

Posted 4 years ago

Hello Rachel! Radiant heat is a wonderful thing and we are so happy you are enjoying your warm floors once again. Thank you for your business! Warm wishes, Warm Your Floors

Posted 4 years ago

“Website easy to navigate. Customer service/sales team very knowledgeable and helpful. Prices are good.”

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Posted 4 years ago

Hello, Thank your for the positive feedback and your business! Warm wishes, Warm Your Floors

Posted 4 years ago

“Won’t install for another week or 2, but as received the mats test perfectly and the directions are clear and easy to follow!”

Helpful Report

Posted 4 years ago

Hello Doug, We hope your installation is seamless and we appreciate your business. Let us know if we can assist you further. Warm wishes, Warm Your Floors

Posted 4 years ago

“The Tech Person was very helpful in walking me through what to do.”

Helpful Report

Posted 4 years ago

Hello James, Thank you for letting us know how our tech did when walking you through the process. We are thrilled that you are satisfied! Warm wishes, Warm Your Floors

Posted 4 years ago

WarmYourFloor.com is rated 4.8 based on 2,179 reviews