WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,184 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,184 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Warm floors are awesome!”

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Posted 1 year ago

That is great to hear! Thank you for sharing your feedback.

Posted 1 year ago

“The Suntouch Retro-Fit Joist Mats are a great product. They delivered the results that we were looking for and more. The entire process from order to installation was flawless. Thank you!”

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Posted 1 year ago

Thank you for sharing your experience. We are glad to hear everything went smoothly.

Posted 1 year ago

“Nothing better than warm floors.”

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Posted 1 year ago

Kristine, we agree! Thank you for sharing.

Posted 1 year ago

“Great experience.”

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Posted 1 year ago

Thank you for sharing your experience!

Posted 1 year ago

“Still not working. I sent an Email on 2/5/23 to Allyson Bottini. Ivy said that was my next option. I am waiting to hear back from Allyson. She is supposed to have a person qualified to look at why the floor will not heat.”

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Posted 1 year ago

Hi Scott, We believe your order was with the manufacturer, as we do not have you or your order in our system.

Posted 1 year ago

“your site was very helpful. thank you”

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Posted 1 year ago

Thank you Patrick for the feedback! We are glad to hear the information on our website was helpful to you.

Posted 1 year ago

“Installed under a porcelain floor in a powder room that has 2 exterior walls. In the past the winters have been very cold. Now both the floor temperature and air temperature are very comfortable - floor at 84 and the air temperature is typically around 70-72 degrees. This is my second time using Warmup and I am a very satisfied customer.”

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Posted 1 year ago

Thank you Blanchett for your review! We are happy to hear those floors are warm and you are comfortable.

Posted 1 year ago

“The new thermostat arrived quickly. It was installed and everything works great. We love our warm floor”

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Posted 1 year ago

Thank you for sharing Anthony! Enjoy those warm floors!

Posted 1 year ago

“Clarified my order via phone call and sent it out promptly. Very good customer service.”

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Posted 1 year ago

Thank you Andrew for sharing about our customer service!

Posted 1 year ago

“I needed a new thermostat and the technician I spoke with was very helpful. We got the right unit and our floor heater is working again.”

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Posted 1 year ago

Thank you for reaching out and allowing us to help you get things working properly!

Posted 1 year ago

“thank you for the easy directions you sent via email. Made job a snap”

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Posted 1 year ago

We are so glad to hear everything went well Laura! Thank you for sharing.

Posted 1 year ago

“Very helpful... these guys know their product.”

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Posted 1 year ago

Thank you Doug! We are proud to provide you service from selecting items all the way through install.

Posted 1 year ago

“Therostate will not hold temp that I set .”

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Posted 1 year ago

We are happy to help Bruce! Please reach out to us at 1 866 558 3369.

Posted 1 year ago

“Items came in order and in good shape”

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Posted 1 year ago

We are glad to hear all the products arrived as expected. Thank you for sharing Michael!

Posted 1 year ago

“all was great. So easy to change the heating coil to maximise the layout”

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Posted 1 year ago

Thank you for sharing your experience Richard! Glad to hear you had no issues with your project.

Posted 1 year ago

“It was very nice dealing with a company that specializes in heating floors. I had to recalculate the square footage I needed and alter the original quote twice. But, everyone should double check their needs.”

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Posted 1 year ago

Thank you for your review Gary. An excellent tip for all!

Posted 1 year ago

“Ordered what I needed and two days later I was installing it! Customer service was exceptional”

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Posted 1 year ago

Thank you Jim for sharing! We are glad to hear you project was able to move forward quickly with our fast delivery.

Posted 1 year ago

“EXCELLENT SERVICE!”

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Posted 1 year ago

Thank you for sharing about our excellent service!

Posted 1 year ago

“Thank you 'xxxxxx”

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Posted 1 year ago

You are very welcome!

Posted 1 year ago

“The controller arrived quickly and, once installed, performed better than the unit it replaced. Set up was much easier than was the case with the old unit.”

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Posted 1 year ago

We're glad to hear the new unit is working well. Thank you for the review David!

Posted 1 year ago

WarmYourFloor.com is rated 4.8 based on 2,184 reviews