WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,155 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,155 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

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“Product is great, but disappointed in the shipping cost to alaska”

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Posted 8 months ago

Thank you for sharing your experience, Chris! We appreciate the feedback and are glad to hear you are happy with the product.

Posted 8 months ago

“Simply awesome customer service and they have everything in stock always”

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Posted 8 months ago

Thank you for sharing Dave! We appreciate the review of our customer service.

Posted 8 months ago

“Great !!!!!”

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Posted 8 months ago

Thank you, Aladin!

Posted 8 months ago

“Great Product! Easy to install...”

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Posted 8 months ago

Thank you for sharing, Richard! We stand behind our products and are glad to hear installation went well.

Posted 8 months ago

“Great service - thanks,”

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Posted 8 months ago

Thank you for sharing about our great customer service, Paul!

Posted 8 months ago

“Great products. Great customer service, fast delivery, look no further.”

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Posted 8 months ago

Thank you for sharing, Matt! We are proud to provide quality service to make this process a breeze for you and all our customers.

Posted 8 months ago

“I asked for advice on replacing my control unit/thermostat for my existing heated floor and they gave me good advise about the repacement unit. They sent out my new unit quickly, it arrived in very good shape and was a perfect plug and play situation. And it works as it should at an affordable price. Couldn't ask for better.”

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Posted 8 months ago

Thank you for sharing your experience, Lawrence! We are glad everything transitioned smoothly and your floors are warming up again.

Posted 8 months ago

“Warmyourfloor was very responsive. They helped us select appropriate components instantly over the phone and sent them to us very quickly. We prefer their system over others on the market. Our job progressed smoothly and the customer is happy.”

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Posted 8 months ago

Thank you for sharing, Jason! We are glad we were able to assist with the proper parts for your job and in return, you had a happy customer.

Posted 8 months ago

“Very good outcomes with ordering and shipping, Thx”

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Posted 8 months ago

Thank you for sharing, Yvette! We appreciate the feedback on your ordering experience.

Posted 8 months ago

“Great service and turnaround”

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Posted 8 months ago

Thank you for sharing, Patrick! We love hearing our customer service is meeting expectations and products are being delivered promptly. Enjoy!

Posted 8 months ago

“Prompt delivery Thanks”

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Posted 8 months ago

Thank you for sharing about our quick delivery Buford!

Posted 8 months ago

“Excellent customer and technical service! As an end user customer knowing little about heated floor systems, they guided me through the process from selection, measuring, understanding the warranty and through purchasing. I received the accessories in a couple of days and the custom mat in 5 business days. I will review again once it is installed. Highly recommend!!”

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Posted 8 months ago

Thank you for sharing your experience, Helen! We are here to answer all questions to ensure you find the right fit and product. We are glad to hear your product arrived quickly. If you need anything further, please feel free to reach out!

Posted 8 months ago

“Before I placed the order, I phoned to make sure the new unit was compatible with the unit to be replaced. I was told installation was basically: unplug the old, plug in the new. WRONG! I had to re-wire to connect the new unit, basically a new installation. The control unit is working fine, but installation was delayed a couple weeks until I had time to do a more complex job than I had planned.”

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Posted 8 months ago

Thank you for sharing your experience Donna! We are always one phone call away if questions arise. We are glad to hear you were able to install the thermostat and it is working well.

Posted 8 months ago

“It works fine.”

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Posted 8 months ago

Thank you for sharing!

Posted 8 months ago

“Quick order, and quick delivery”

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Posted 8 months ago

Thank you for sharing R G!

Posted 8 months ago

“After installing the new thermostat it works well. It wasn’t difficult. Like the lady on the phone said “If you can install a light switch you can do this”.”

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Posted 9 months ago

Thank you for sharing your experience, Frank! We are glad you were able to install your new thermostat without difficulty.

Posted 8 months ago

“Had a thermostat failure. Website was great. Chat feature identified the replacement part promptly and shipping was good. Arrived within a day of their promise. Not Amazon quick but very good. However, maybe engineer/manufacture a product that doesn’t fail in 4-5 years? In summary, very good website experience, average product experience, 4 star net rating. Above average company!”

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Posted 9 months ago

Thank you for sharing your experience Robert! We appreciate your review on our website user experience and our company.

Posted 8 months ago

“Good Service”

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Posted 9 months ago

Thank you for sharing about our customer service Shankara!

Posted 8 months ago

“These guys are great. Very helpful!”

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Posted 9 months ago

Thank you Sean! We are glad to hear our customer service was helpful and we were able to assist.

Posted 9 months ago

“It was a little tricky to install, but it’s been running for 2 days and my feet are warm!!”

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Posted 9 months ago

Thank you for sharing your experience Lisa! We are glad to hear the floor is working well and you are enjoying the warmth.

Posted 9 months ago

WarmYourFloor.com is rated 4.8 based on 2,155 reviews