WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,176 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,176 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a good experience, you were simple and straightforward to work with even though my order was confusingly paid with the company I ordered from (WarmUp) and transferred to WarmYourFloor without warning and I needed to reassure myself it was legitimate business by going back to WarmUp and confirming that I was not paying twice for my purchase of WarmUp’s floor. In other words, despite my confusion during the purchasing process things went smoothly and I am happy with WarmYourFloor. Thank you for your kindness there.”

Helpful Report

Posted 3 years ago

Hi Wyatt - We apologize for any confusion, but glad we got everything sorted out! Please let us know if you need anything else. Warm Wishes, Warm Your Floor

Posted 3 years ago

“Great selection and fast shopping. Replaced my old floor thermostat quickly and easily!”

Helpful Report

Posted 3 years ago

Hi Carl - Wonderful! Enjoy your warm floors! Warm Wishes. Warm Your Floor

Posted 3 years ago

“This is my 4th infloor heating installation. Very happy with product especially the new digital thermostats.”

WarmYourFloor.com 5 star review on 18th March 2021

Helpful Report

Posted 3 years ago

Hi Vincent - Awesome! Thank you for sharing the pictures. The floors look beautiful. Warm Wishes, Warm Your Floor

Posted 3 years ago

“The new thermostat works great. You might supply information to the public about the distributor who makes the new wall plate you will need as this unit is smaller than the previous one.”

Helpful Report

Posted 3 years ago

Hi Greta - Thank you for that feedback, we will pass it on to the team! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Easy to install. Results are great.”

Helpful Report

Posted 3 years ago

Hi John - Perfect! Thank you for sharing your experience. Warm Wishes, Warm Your Floor

Posted 3 years ago

“My kitchen was built on a slab and the floor was cold as bones. When renovating 10 years ago, we put in a Warm Your Floors solution and I love it! We keep it on even in the summer. A few weeks ago the thermostat reached end of life and failed — so we ordered a new updated thermostat, and voila — the floors were toasty again!”

Helpful Report

Posted 3 years ago

Hi Leslie - Glad to hear you were able to add warm floors all those years ago. And especially glad to hear your new thermostat is working well! Enjoy! Warm Your Floor

Posted 3 years ago

“Their customer service was friendly, and their price was fair. We did have some miscommunication about the products but they responded quickly and resolved my questions.”

Helpful Report

Posted 3 years ago

Hi Noel - We have reached out to you to rectify this situation. Warm Wishes, Warm Your Floor

Posted 3 years ago

“So far so good!”

Helpful Report

Posted 3 years ago

Hi there - Good! Let us know if you need anything. Warm Wishes, Warm Your Floor

Posted 3 years ago

“Easy to install and program”

Helpful Report

Posted 3 years ago

Hi Jesus - Awesome! We love when things are easy to install! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Very helpful staff and order was processed and sent by next day.”

Helpful Report

Posted 3 years ago

Hi Rich - Thank you for sharing your experience. Enjoy your warm floors! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Excellent company to deal with. I was given detailed diagnoses on my tile heating issue and replacing thermostat fixed it. They provided step by step instructions and were great to work with. Highly recommended!”

Helpful Report

Posted 3 years ago

Hi Daryl - Happy to have walked you through everything! Thank you for sharing your experience. Warm Wishes, Warm Your Floor

Posted 3 years ago

“Customer service was great. I had my new wireless thermostat in less that 3 days. It was easy to install and works great. Yes...warm floors again.”

Helpful Report

Posted 3 years ago

Hi Reg - Enjoy those warm floors! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Original thermostat/gfi went bad. It was a 2 gang installation. The new stat is superior to the old one, but uses only 1 gang of back box and presents a challenge on box and drywall repair.”

Helpful Report

Posted 3 years ago

Hi Ron - Thank you for sharing that. As technology changes, a few other things do too! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Works great, somewhat of a challenge to hook you for a layman.”

Helpful Report

Posted 3 years ago

Hi Bruce - Sorry to hear it was a challenge to get it installed. In the future, please do not hesitate to reach out so we can walk you through it! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Great job knew the products well”

Helpful Report

Posted 3 years ago

Hi David - Thank you, we like to think our CS team is knowledgeable too! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Fast delivery. Product as advertised. Easy install and works well.”

Helpful Report

Posted 3 years ago

Hi Michael - Enjoy those warm floors! Warm Wishes, Warm Your Floor

Posted 3 years ago

“My warm your floors was installed 16years ago and is still going strong. I thought the thermostat had stopped working, ordered another one but now the old one is working so will keep the new one for the future. I highly recommend warm your floor.”

Helpful Report

Posted 3 years ago

Hi there - We appreciate your kind words. Thank you! Warm Wishes, Warm Your Floor

Posted 3 years ago

“The replacement thermostat was just what I needed. It was easy to install and easy to operate. Delivery was fast and efficient.”

Helpful Report

Posted 3 years ago

Hi Mark - Easy peasy! Please let us know if you need anything in the future. Warm Wishes, Warm Your Floor

Posted 3 years ago

“Good experience start to finish. Got help with product selection. Fast delivery. These were replacements for old Solo thermostats, so install was easy. Quite happy with product.”

Helpful Report

Posted 3 years ago

Hi James - Glad to hear you like the replacements. Thank you for sharing! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Products arrived in one day. I found the instructions online and installation was straightforwrd.”

Helpful Report

Posted 3 years ago

Hi Joseph - Glad to hear everything went smoothly! Warm Wishes, Warm Your Floor

Posted 3 years ago

WarmYourFloor.com is rated 4.8 based on 2,176 reviews