WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,179 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,179 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had an issue with an order but they made it right. I would highly recommend this company.”

Helpful Report

Posted 4 years ago

Hello Kevin, We are happy to have corrected your order and even happier that you would recommend. Your feedback and is very valuable to us. Warm wishes, Warm Your Floors

Posted 4 years ago

“Enjoyed the conversation with the sales rep on the phone. She was very helpful. And the new thermostat arrived when she said it would in two business days!”

Helpful Report

Posted 4 years ago

Hello Cherryl! Thank you for the valuable feedback and we're glad you received great customer service. This make us happy and we appreciate your business. Warm wishes, Warm Your Floors

Posted 4 years ago

“The NuHeat thermostat arrived quickly and installation was straightforward. Programming the thermostat is so much easier than the original 2008 NuHeat thermostat which was unreliable. So far the replacement is working and not randomly going into standby mode. Hoping it continues to perform as programmed!”

Helpful Report

Posted 4 years ago

“Great service assistant, easy ordering, quick delivery. Our thermostat needed to be replaced. This was easy! Thank you”

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Posted 4 years ago

Hello Pauline, It's great to hear your order was seamless and easy. Your satisfaction is our top priority! Warm wishes, Warm Your Floors

Posted 4 years ago

“Great service!!!”

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Posted 4 years ago

Hello Luis, Thank you for your feedback! Warm wishes, Warm Your Floors

Posted 4 years ago

“Fast shipping. Great customer service”

Helpful Report

Posted 4 years ago

Hello, 100% customer satisfaction is our top priority and we are thrilled you received great customer service with your order. Warm wishes, Warm Your Floors

Posted 4 years ago

“We ordered a thermostat and it was delivered in good time.”

Helpful Report

Posted 4 years ago

Hello William, We are happy you received your thermostat in no time and we thank you for your purchase. Warm wishes, Warm Your Floors

Posted 4 years ago

“I was very pleased with the prompt service and delivery of my replacement Home thermostat. The only issue was that the package was delivered in a soft envelope, so the outer box was crushed, causing initial concern that the unit was damaged as well. But not to worry, the unit was in perfect condition and is now installed and working as expected.”

Helpful Report

Posted 4 years ago

Hello Andrew, This is great news and we hope you are enjoying those warm floors! Warm wishes, Warm Your Floors

Posted 4 years ago

“Online order easy and item quickly shipped. A question on order addressed with personal response. Very pleased and highly recommend.”

Helpful Report

Posted 4 years ago

Hello, We are thrilled you are please with our product and services. We value your feedback and we thank you for your business! Warm wishes, Warm Your Floors

Posted 4 years ago

“Our warm floors have served us well. We just upgraded to an easier thermostat. The floors have been perfect for our past 7 years. Thank you.”

Helpful Report

Posted 4 years ago

Hello, We value our customer and to hear this makes us so happy! Thank you for your business. Warm wishes, Warm Your Floors

Posted 4 years ago

“As advertised and surprisingly quick delivery”

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Posted 4 years ago

Hello Wayne, Thank you for the positive feedback and your business! Warm wishes, Warm Your Floors

Posted 4 years ago

“Thank you!!!”

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Posted 4 years ago

Hello Adam, You shouldn't be thanking us, we should be thanking you! Thanks for the feedback. We appreciate it! Warm wishes, Warm Your Floors

Posted 4 years ago

“We just installed the new control unit yesterday. I like it much better than the original control unit. It is much simpler to operate. I just hope it lasts.”

Helpful Report

Posted 4 years ago

Hello Phil, Thank you for your feedback on the control unit you purchased with us. Enjoy those warm and toasty floors! Warm wishes, Warm Your Floors

Posted 4 years ago

“Always a pleasure to deal with. They work well with their customers.”

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Posted 4 years ago

Hello Matt, We love our customers and we appreciate your loyalty as we strive to provide excellent customer service! Warm wishes, Warm Your Floors

Posted 4 years ago

“very good service. and it helped me a lot. thank you”

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Posted 4 years ago

Hello AJ, Thank you for your feedback. Your satisfaction is out top priority. Warm wishes, Warm Your Floors

Posted 4 years ago

“I called WarmYourFloor.com to get a consultation regarding compatibility of different thermostats. I got what would fully replace a broken thermostat.”

Helpful Report

Posted 4 years ago

Hello Gregory, We are thrilled you decided to call us! We do hope you are enjoying your warm floors with the new thermostat! Warm wishes, Warm Your Floors

Posted 4 years ago

“Shipping and Delivery was quick. Thank you!”

Helpful Report

Posted 4 years ago

Hello Brian, Your welcome and thank you for your feedback! Warm wishes, Warm Your Floors

Posted 4 years ago

“Matthew was excellent, knowledgeable and pointed me to a cheaper product when a custom mat would be more costly than a warmwire system. Unit installed easily and Im walking on warm tile in my newly renovated bathroom”

Helpful Report

Posted 4 years ago

Hello Brian, We are thrilled to hear you received excellent customer service with a knowledgeable rep that was able to help you make the right decision for your needs. Enjoy those warm and toasty floors! Warm wishes, Warm Your Floors

Posted 4 years ago

“Helped confirm my diagnosis and sent part to me very quickly”

Helpful Report

Posted 4 years ago

Hello Stephanie, We are always here to help our clients get down to the bottom of any issues they are having with their systems and make the appropriate recommendations. Thank you for your feedback. Warm wishes, Warm Your Floors

Posted 4 years ago

“Great customer service , prompt responses and quick delivery and free.”

Helpful Report

Posted 4 years ago

Hello Eric, Thank you for your purchase. We thrilled everything went smoothly for you. Warm wishes, Warm Your Floors

Posted 4 years ago

WarmYourFloor.com is rated 4.8 based on 2,179 reviews