WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,155 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,155 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience. Went with the 240V 240SQF option, which was 2 spools of warm wire to run. Had a few questions when I ordered as it was the MA tax free weekend. Folks at WYF were able to help and accomodate the tax credit. Had a few questions on the install and again, very prompt in getting back to me. Install wet well, all the items in the kit were included and took me 5 hours to lay out all the floor from start to finish (obviously not including sub floor prep and final tile install). We have been using it the past few days on the cool mornings in our 3 season room. Works great. Dogs love it! Highly recommend.”

Helpful Report

Posted 1 year ago

Thank you for sharing Roland! We love talking to our customers to make sure they have all their questions answered. Enjoy those warm floors!

Posted 1 year ago

“Purchase online was easy and delivery for 10’ x 30” mat and thermostat timely.”

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Posted 1 year ago

Thank you for sharing! We are glad to hear your experience was a positive and timely.

Posted 1 year ago

“Everything arrived safely, but took longer than say, Amazon, etc.”

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Posted 1 year ago

Thank you for sharing Jason. We appreciate the feedback.

Posted 1 year ago

“Very helpful, pleasant.”

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Posted 1 year ago

Thank you very much for sharing! We appreciate your positive feedback.

Posted 1 year ago

“Shipping box was too small for 42” x 84” heating mat and thermostat. Electrical lead was smashed (looks intact though) and t stat box crushed as it was forced into packaging. Have not installed either yet. Hope everything works as advertised. Shipping should take better care of packaging items as it relates to 1st impressions.”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience, Michael. We will relay this to the shipping department as it seems it does not sound like our normal standard

Posted 1 year ago

“Very easy to work with and fast delivery. What more could you want.”

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Posted 1 year ago

Thank you for sharing that excellent description of our service Craig. We appreciate your review!

Posted 1 year ago

“On the ball. Good service.”

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Posted 1 year ago

Thank you for sharing Carl! We appreciate your review of our service.

Posted 1 year ago

“Great product and helpful service.”

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Posted 1 year ago

Thank you for sharing! We appreciate the feedback on our service and products.

Posted 1 year ago

“Great customer service was very helpful. Replacement thermostat arrived in a couple of days. The thermostat is installed and working well.”

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Posted 1 year ago

We are glad to hear everything is in working order again Julie. Thank you for sharing your experience!

Posted 1 year ago

“Exelent job guys.”

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Posted 1 year ago

Thank you for sharing with us Adis!

Posted 1 year ago

“Great Company for all my floor warming needs...Custom options to fit any designed space!!”

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Posted 1 year ago

Thank you for sharing Jason! We appreciate working with you and all your projects.

Posted 1 year ago

“I ordered my flooring mat. They called and confirmed the order and I had my package the next day. They do it right!!”

Helpful Report

Posted 1 year ago

Thank you Jeremy for you review! We appreciate you sharing your quick delivery experience and the positive feedback.

Posted 1 year ago

“Good price. Fast delivery. Will purchase from them again.”

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Posted 1 year ago

Thank you for sharing your feedback! We appreciate your review.

Posted 1 year ago

“Purchased the Home controller to replace a 15-year-old Solo controller that 'died'. The provided instructions were perfectly clear and replacement was quick. Compared to the Solo, programming is much simpler and the larger screen display can easily be read without seeking one's eyeware.”

Helpful Report

Posted 1 year ago

Thank you for sharing, William! We are glad you are enjoying your new thermostat.

Posted 1 year ago

“Kelsie was a dream to work with. Nice, knowledgable and reliable. My second time using this company”

Helpful Report

Posted 1 year ago

Thank you Ricardo! We appreciate the feedback on Kelsie and are proud we were able to assist you with your order.

Posted 1 year ago

“We called Mathew for technical support. We found him to be helpful and professional.”

Helpful Report

Posted 1 year ago

Thank you for sharing Paul. We are please to have provided you with great service! Thank you for reaching out.

Posted 1 year ago

“Our contractor needed a specific floor heating cable that was unavailable in my area. Warmyourfloor arranged for expedited shipping late in the afternoon and it arrived the next morning, thereby avoiding delay. The courteous and prompt service was greatly appreciated.”

Helpful Report

Posted 1 year ago

Thank you for sharing, George! We appreciate you sharing your experience. We were happy to assist in getting the correct heating cable for your project straight away. Enjoy those warm floors!

Posted 1 year ago

“From ordering to delivery was flawless very pleased”

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Posted 1 year ago

Thank you so much for sharing! We appreciate your review on your ordering experience.

Posted 1 year ago

“Easy to order and fast delivery from stock”

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Posted 1 year ago

Thank you for sharing! We appreciate your feedback.

Posted 1 year ago

“Needed to replace 20 yo thermostat, new touch screen unit was easy to replace old one. Watch a couple of YouTube videos and you are back up and running in no time.”

Helpful Report

Posted 1 year ago

Thank you for sharing John! We are glad to hear you are enjoying the upgrade and the new thermostat is working well.

Posted 1 year ago

WarmYourFloor.com is rated 4.8 based on 2,155 reviews