WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,183 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,183 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

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“Informative website. Order arrived quickly, free shipping a huge plus.”

Helpful Report

Posted 1 year ago

Thank you for sharing Stephen! We appreciate the review and feedback. We are glad to hear your order was fulfilled and shipped quickly.

Posted 1 year ago

“Could use an operating manual which was not included.”

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Posted 1 year ago

Thank you for your feedback Edward! We will pass this along to the team and see what updates can be made.

Posted 1 year ago

“Replacement for my old thermostat worked perfectly.”

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Posted 1 year ago

Thank you for sharing Evan! We are glad to hear the replacement is working well.

Posted 1 year ago

“Great customer service, items in stock, and quick delivery”

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Posted 1 year ago

Thank you for your review Paula! We are always happy to help and we are glad to hear you received your order quickly.

Posted 1 year ago

“Ease of use, good quality, good directions, first week of use,have time clock after thermostat and use off peak 9pm to 11am my Utility. (Winter) 90% off peak.”

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Posted 1 year ago

Thank you for sharing AK! We are glad to hear everything went well and your floors are working well. Enjoy those warm floors this winter!

Posted 1 year ago

“Replacement control works great. It’s good to have a warm floor as winter approaches!”

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Posted 1 year ago

That is great news, Dallas! We are glad to hear your floors are warm again just in time for Winter.

Posted 1 year ago

“I had my first issue since the installation of my floor 13 years ago and the customer service representative couldn't have been more professional and helpful. The thermostat I needed arrived within two days.”

Helpful Report

Posted 1 year ago

Thank you Michael for sharing your experience! We are happy to support you and find the correct solution. We are here if you need anymore support to install the new thermostat and get those warm floors working again.

Posted 1 year ago

“The Warm Your Floor Team is wonderful to work with. They made time for me and also made me feel appreciated. Looking forward to working with the team again in the future.”

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Posted 1 year ago

Thank you for the feedback Colin! We love working with our customers.

Posted 1 year ago

“Found exactly the missing pieces we needed and the customer support was super helpful.”

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Posted 1 year ago

Thank you for sharing Teresa! We are always happy to help and are glad we found what you needed.

Posted 1 year ago

“Prompt service and delivery. Product worked as advertised and was easy to install.”

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Posted 1 year ago

Thank you for sharing. We are glad everything installed properly and is working great.

Posted 1 year ago

“The order was filled quickly and the product is great so far.”

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Posted 1 year ago

Thank you for sharing Elizabeth! We are glad to hear everything is working great.

Posted 1 year ago

“easy to find what i needed, easy to order, and all delivered on time.”

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Posted 1 year ago

Thank you Dave for sharing your ordering experience! We are glad to hear everything was easy to find and order so your project could begin quickly.

Posted 1 year ago

“Shipped quickly and product was exactly as advertised. Working well.”

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Posted 1 year ago

Thank you for sharing Jen! We are glad we were able to get the product to you quickly and everything is working well.

Posted 1 year ago

“I had a floor warming system installed in my bathroom 7 years ago. It stopped working, so I called the company to ask what could be the problem and they recommended a new thermostat, so I bought one and replaced the defective one myself. Very easy after seeing instructions on the internet.”

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Posted 1 year ago

Thank you for sharing your experience William! We are glad to hear you were able to get those warm floors working again with a new thermostat.

Posted 1 year ago

“Easy fix, everything works”

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Posted 1 year ago

Thank you for sharing Charles! We are glad to hear all is in working order again.

Posted 1 year ago

“It works very well. However, it had to be replaced after 3 years.”

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Posted 1 year ago

“I love working with good companies. On our order, I ordered twice as much in floor heat mat as the cable would use. They checked to confirm it wasn’t an error. We are only heating part of a floor. It was accurate but I’m so glad they are considering what I’m ordering and not just processing blindly. I definitely could have calculated way wrong. Thank you!!”

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Posted 1 year ago

Thank you for sharing your experience with Kim! We are always happy to help and we appreciate you sharing about our attention to detail. We want to make sure every project is completed with you in mind. Enjoy those warm floors!

Posted 1 year ago

“Quick shipping. My new thermostat works great! Easy to install.”

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Posted 1 year ago

Thank you for sharing your experience with us Cory! We are glad to hear it all arrived quickly and is working great.

Posted 1 year ago

“I have two of your older models. One of them stopped working and I replaced it with the newer, much improved, Home model. I found this much easier to program. It was easy to install and the features are fantastic. I particularly like the Energy Savings selection that allows you to see how much energy is being consumed by the day, week, and month..... bonus!! I would highly recommend this product !!! Great Job!!”

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Posted 1 year ago

Thank you for your review Phil! We appreciate the feedback on our units and are glad to hear you are enjoying the energy savings function. Thank you for your continued support.

Posted 1 year ago

“Received in timely manner and works great”

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Posted 1 year ago

Thank you for sharing Kathleen! We are glad to hear you received your product quickly and everything is working again.

Posted 1 year ago

WarmYourFloor.com is rated 4.8 based on 2,183 reviews