WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,262 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,262 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

WarmYourFloor.com 5 star review on 17th December 2023

Carl P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased the 2 items and were installed very next day with zero issues and is working perfectly.”

Helpful Report

Posted 2 months ago

Thank you for sharing, John! We're thrilled to hear everything went smoothly and that your system is working perfectly.

Posted 2 months ago

“We got a new thermostat and after 5 days its working great. The only real problem is that we went from a two gang box to a one gang box and had to fabricate something to fit the new thermostat. Warm your floor SHOULD sell a plate that would make this easier. Other than that the thermostat is working "as advertised."”

Helpful Report

Posted 2 months ago

Thank you for your feedback, Doug! We're glad to hear the thermostat is working great for you. We appreciate your suggestion about the plate and will definitely look into that for future improvements!

Posted 2 months ago

“The new thermostat works great!”

Helpful Report

Posted 2 months ago

Thank you, William! We're glad to hear your new thermostat is working great. Enjoy the warmth!

Posted 2 months ago

“The order came quickly and exactly as placed.”

Helpful Report

Posted 2 months ago

Thank you, Laura! We're glad your order arrived quickly and just as expected. Enjoy your warm floors!

Posted 2 months ago

“I appreicated your help with warning me about problems I could have if I didn't follow your instruntions.”

Helpful Report

Posted 2 months ago

Thank you, Richard! We're happy to help and glad the guidance was useful. Enjoy your warm floors!

Posted 2 months ago

“This was a replacement controller - the original controller worked well for 14 years. The replacement was easy to instrall and works great. Hopefully this new one will operate as long as the original.”

Helpful Report

Posted 3 months ago

Thank you, John! We're glad the replacement was easy to install and is working great. Here's to another 14 years of warm, comfortable floors!

Posted 2 months ago

“Received product as describe and quickly. Easy to install.”

Helpful Report

Posted 3 months ago

Thank you, Roger! We're glad your order arrived quickly and was easy to install. Enjoy your warm floors!

Posted 2 months ago

“The staff was knowlegeable and able to select a new controller for my exisitng ceramic floor. Installation was easy and the thermostat was easy to program”

Helpful Report

Posted 3 months ago

Thank you, Michael! We're glad our knowledgeable staff could assist you in selecting the right controller for your ceramic floor. It's great to hear the installation and programming were easy—enjoy your warm floors!

Posted 3 months ago

“Good company to do business with,”

Helpful Report

Posted 3 months ago

Thank you, Steven! We appreciate your kind words and look forward to helping you again in the future!

Posted 3 months ago

“Very helpful and the operator on the phone was very professional”

Helpful Report

Posted 3 months ago

Thank you, Jerry! We're glad to hear our team provided helpful and professional support. If you have any other questions, don't hesitate to reach out!

Posted 3 months ago

“Our bath is not totally finished yet, but the floor feel great. The south has had some really cold weather this year and the floor feel wonderful!”

Helpful Report

Posted 3 months ago

Thank you, Karen! Your floor looks amazing—what a beautiful space! We're thrilled to hear it's keeping you warm during this chilly weather. Enjoy those warm floors!

Posted 3 months ago

“Working fine”

Helpful Report

Posted 3 months ago

Thank you, Roxanne! We're glad to hear everything is working well. Enjoy the warmth!

Posted 3 months ago

“Contractors installed it and didn't mention having any difficulty. All I know is my tootsies couldn't be happier as the bathroom is above an unisulated garage that in the past has always made the bathroom floor cold.”

Helpful Report

Posted 3 months ago

Thank you! We're thrilled to hear your bathroom is now cozy and warm, especially with the added comfort above the uninsulated garage. Enjoy those toasty floors!

Posted 3 months ago

“Great product. Easy to install. No brainer.”

Helpful Report

Posted 3 months ago

Thank you, Michael! We're so glad to hear that the product was easy to install and met your expectations. Enjoy your warm floors!

Posted 3 months ago

“Explain of exact square footage was not clear….particularly as relates to the fact that the length of wire must be exact. Your information of critical points is too wordy. Bullet points would be much more helpful. When I placed my first order it was not clear enough that the wire could not be cut. That is important for a first time user.”

Helpful Report

Posted 3 months ago

Hi Steve, We appreciate your feedback! Your original order was placed online and we had reached out to correct the order and get you the right products for your project. We do include a red notice on our website that states the cable cannot be cut, but we apologize if that wasn't easily noticeable. Please feel free to give us a call at 866-558-3369 if you have any issues or need help with your project so we can make sure your installation goes smoothly. Thank you, Steve! Warm Regards, Warm Your Floor

Posted 3 months ago

“WarmYourFloor customer service team is on the ball and available to answer questions. It was refreshing to reach a human voice so easily and get questions answered quickly and professionally!”

Helpful Report

Posted 3 months ago

Thank you, Christopher! We're thrilled to know our customer service team was able to assist you quickly and professionally. We’re always here to help!

Posted 3 months ago

“Arrived in a timely manner. Easy to install and program. Replaced an outdated thermostat that stopped working”

Helpful Report

Posted 3 months ago

Thanks for sharing, Francis! We're glad your new thermostat arrived quickly and was easy to install and program. Enjoy the upgraded comfort!

Posted 3 months ago

“New stat seems to be working great. Much more straightforward than the original one that came with my floor heater. Good customer service on the front end and came right away. Thanks.”

Helpful Report

Posted 3 months ago

Thank you, William! We're glad to hear your new thermostat is working well and that the process was straightforward. We appreciate your kind words about our customer service and prompt delivery. Enjoy your warm floors!

Posted 3 months ago

“Site was great and helped me learn more about selecting the right kit. Checkout was quick and easy and the price was very competitive. Delivery was on time and the kit arrived in perfect condition. I will buy again from Warm Your Floor.”

Helpful Report

Posted 3 months ago

Thank you, Bill! We're delighted to hear that our site helped you find the perfect kit and that your shopping experience was smooth and easy. We appreciate your support and look forward to serving you again in the future!

Posted 3 months ago

“Ordered a custom nu heat floor mat on a friday had mat that was customized size the following friday and therostat was delivered monday after Friday order amazing service really wish the rest of the construction industry would be this good”

Helpful Report

Posted 3 months ago

Thank you, Tony! We’re thrilled to hear about your fantastic experience with our custom mat and thermostat delivery. Your kind words about our service mean a lot, and we’re glad we could make your project easier. We appreciate your support!

Posted 3 months ago

WarmYourFloor.com is rated 4.8 based on 2,262 reviews