WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,179 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,179 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Matthew was very helpful during the purchase, he did a good job.”

Helpful Report

Posted 5 years ago

Dear Richard, We are happy to hear that Matthew was able to assist you in making a purchase. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Our controller had gone out. The upgraded NuHeat Home controller worked perfectly! Good price, fast delivery. Grateful value.”

Helpful Report

Posted 5 years ago

Dear John, It's great to hear your new controller is working perfectly and that you are satisfied with your purchase. Warm Wishes, Warm Your Floors

Posted 5 years ago

“You guys were great. Your comment and phone # on Amazon put me in touch with you and you gave me great advice. You shipped quickly and I upgraded my thermostat. I can now turn my heated floor on or off from my mobile phone. Ain't technology grand! Thank you. Highly recommend. JF”

Helpful Report

Posted 5 years ago

Dear Jim, Technology is amazing and it's great to hear the advice you received was helpful. Enjoy your warm floors. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Have purchased both mats and coil systems as well as thermostats from these guys over the years. They ship fast and are responsive if order issues. Also helped w/ a warranty issues on thermostat a few years ago.”

Helpful Report

Posted 5 years ago

Dear Brian, Thank you for being a valued customer. We are grateful for the pleasure of serving you and meeting your needs. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Excellent tech support”

Helpful Report

Posted 5 years ago

Dear James, It's great to know that our tech team was able to assist you with your needs. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Knowledgeable and helpful sales person. Quick shipping - I replaced a thermostat- everything works now and cold feet are warm”

Helpful Report

Posted 5 years ago

Dear Marc, We are pleased to hear the sales rep was able assist you that you received your new thermostat on time. Enjoy your toasty floors and warm feet. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Very helpful customer service.”

Helpful Report

Posted 5 years ago

Dear Steve, It's great to hear that our customer service was able to assist you with your needs. Warm Wishes, Warm Your Floors

Posted 5 years ago

“love my floors and my new thermostats are very nice, easy to use, and a wonderful upgrade over my previous thermostats.”

Helpful Report

Posted 5 years ago

Dear Caryn, We are very happy to hear things are smooth sailing now. Enjoy your toasty floors. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Fast shipping. Easy installation. Control units an upgrade from previous controls. My floors were warm within an hour.”

Helpful Report

Posted 5 years ago

Dear John, It's great to hear you are satisfied with your delivery and the installation was straightforward. Enjoy your toasty floors. Warm Wishes, Warm Your Floors

Posted 5 years ago

“The exact product i needed at a great price. Offering the owners manual before the thermostat arrived is a great feature. You need to update the literature. The owners manual you sent is for the old dis-continued model?? No problem. The new unit is similar to the old one.”

Helpful Report

Posted 5 years ago

Dear Larry, Thank you for letting us know about the owner's manual. We will update this accordingly. We are happy to hear that you are satisfied with our product and the price. Warm Wishes, Warm Your Floors

Posted 5 years ago

“They get you what you need fast!”

Helpful Report

Posted 5 years ago

Dear Brian, It's great to hear that our delivery method met your needs. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Easy to install, appears to be working well. Thank you!”

Helpful Report

Posted 5 years ago

Dear John, We are happy to hear the installation was straightforward and everything is running smoothly. Warm Wishes, Warm Your Floors

Posted 5 years ago

“WarmYourFloor recommended the correct thermostat after our old floor control failed and got it to us very quickly -- several days before we expected it. It is now installed and working perfectly.”

Helpful Report

Posted 5 years ago

It's great to hear we made the right recommendation for you and everything is running properly. Enjoy your toasty floors. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Thanks to your sales agent, Kelsey Ries, our problem was immediately solved. She wasted no time in providing a replacement thermostat so we could take care of our customer's needs. It was truly a pleasure to work with her, and I would definitely recommend your business to any of our fellow contractors having the same problem. Thanks again for your help!”

Helpful Report

Posted 5 years ago

Dear Ed, It's wonderful to hear that Kelsey provided prompt service and a solution. It's a pleasure to have you as a customer and we value your business. Enjoy your warm floors. Warm Wishes, Warm Your Floors

Posted 5 years ago

Dear Ed, We are happy to know that Kelsey was able to provide you with prompt service and a solution to your needs. It's a pleasure to have you as a loyal customer. Warm Wishes, Warm Your Floors

Posted 5 years ago

“I replaced the original control which was 6 years old with the new digital, touch screen model. The installation was relatively simple as was the programming the schedules. I simply followed the directions. I received the thermostat control just 3 days after the order was placed even though I reside on the East coast. Good job Warm Your Floor. Mike in RI”

Helpful Report

Posted 5 years ago

Dear Michael, We are happy to hear your installation was uncomplicated and the programming went smoothly. Enjoy your toasty floors. Warm Wishes, Warm Your Floors

Posted 5 years ago

Dear Michael, We are happy the installation and programming was straightforward and we value your business. Warm Wishes, Warm Your Floors

Posted 5 years ago

“When my 10 year old system stopped working your technition helped me find the problem - the thermostat, got the appropriate updated model number for me and even offered to walk me through the installation. Great support team!”

Helpful Report

Posted 5 years ago

Hi Margaret - We are happy to hear we were able to help every step of the way! We're excited you have toasty warm floors once again. Warm Wishes, Warm Your Floor

Posted 5 years ago

“REponded with good and timely information each time I asked for it.”

Helpful Report

Posted 5 years ago

Hi Dale - We are happy to hear everything went smoothly! Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 5 years ago

“The specialist went above and beyond to fix the problem the contractor made. He was amazing!!!”

Helpful Report

Posted 5 years ago

Hi Gretchen - Thank you for the kind words about the rep who helped you! Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Replaced thermostat and floor works great again.”

Helpful Report

Posted 5 years ago

Hi Jimmy - We are glad to hear you have toasty warm floors again! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Thermostat is easier to read. But have to have on 85 to feel warm. Concerned that we had to have a new one so quickly.”

Helpful Report

Posted 5 years ago

WarmYourFloor.com is rated 4.8 based on 2,179 reviews