WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,181 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,181 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received the thermostat in a timely manner, easy to install. Our master bath floor is warm again.”

Helpful Report

Posted 3 weeks ago

Thank you, Linda! We're so glad your thermostat arrived quickly and was easy to install. Enjoy the warmth of your master bath floor!

Posted 2 weeks ago

“Helpful and expedient service!”

Helpful Report

Posted 3 weeks ago

Thank you, Joseph! We're thrilled to hear you found our service helpful and efficient. We appreciate your support!

Posted 2 weeks ago

“They answered my questions quickly and the programmable thermostat arrived as expected.”

Helpful Report

Posted 3 weeks ago

Thank you, Hal! We're happy to hear your questions were answered promptly and that your programmable thermostat arrived as expected.

Posted 2 weeks ago

“It was a replacement for a 16 foot that died after 9 years. Order is easy, delivered on time and it works great!”

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Posted 3 weeks ago

Thank you, James! We're glad to hear the replacement process was easy, delivery was on time, and everything is working great. Enjoy those warm floors!

Posted 2 weeks ago

“Our old floor heating thermostat failed ("End of life"). When looking for a replacement part, I then discovered that the existing part was obsolete. Your website was the only one that made it clear what the new equivalent part number was (a SunTouch SunStat Command Programmable Thermostat, 500850) and the price and delivery was fine. Installed on the day of delivery, works great, very happy with WarmYourFloor.”

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Posted 3 weeks ago

Thank you, Ian! We're so glad our website made it easy to find the right replacement for your obsolete thermostat. It’s great to hear the new thermostat is working perfectly and that you’re happy with our service. Enjoy those warm floors!

Posted 3 weeks ago

“The product is good and is working well. The instructions, however, could use more detail. Especially the wiring instructions. For instance, how to feed the wires into the back so the device fits into the electircal box, how to determine the neutral power wire, and how to feed the sensor wires into the connector from the bottom up.”

Helpful Report

Posted 4 weeks ago

Thank you for your feedback, Donna! We're glad to hear the product is working well for you. We appreciate your suggestions about the instructions and will review them to improve clarity, especially for wiring details. If you have any further questions or need assistance, please don’t hesitate to reach out to us at 1-866-558-3369—we’re happy to help!

Posted 3 weeks ago

“everything went as agreed”

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Posted 4 weeks ago

Thank you, Paul! We're glad to hear everything went smoothly as planned. We appreciate your feedback!

Posted 3 weeks ago

“Matthew Brown provided excellent sales support. He was patient and resonsive as I adjusted our space to receive the DITRA warm wire floor heating system. Then to help meet my budget, Omar Bermudez came in at the end of my purcahse to make ir work out. I'm looking forward to experiencing the benefits of this product. Todd Gill”

Helpful Report

Posted 1 month ago

Thank you, Todd! We're so glad to hear that Matthew and Omar provided excellent support and worked with you to make everything come together. We’re confident you’ll love the benefits of your DITRA floor heating system—enjoy the

Posted 3 weeks ago

“Excellent packaging, rapid delivery, clear instructions for a DIYer.”

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Posted 1 month ago

Thank you, GM! We're thrilled to hear you appreciated the packaging, quick delivery, and clear DIY instructions. Enjoy your project!

Posted 3 weeks ago

“Promptly shipped. Good communication with the Seller. Very well packed. Items arrived safe and sound. Thank you! ++ A ++”

Helpful Report

Posted 1 month ago

Thank you, Robert! We're so glad to hear your order was promptly shipped, well-packed, and arrived safely. We appreciate your kind words and support!

Posted 3 weeks ago

“Good selection, good prices, good service.”

Helpful Report

Posted 1 month ago

Thank you, Tom! We’re glad to hear you enjoyed our selection, pricing, and service. We appreciate your support!

Posted 1 month ago

“We have had a Schluter floor warming system for 8 years. We had a bad thermostat that just stopped working. We were easily able to find the next generation thermostat and install it. We now have warm floors. The information about the thermostat was good with some complementary videos. Excellent site. The ordering was quick and easy and deliver was quick. I recommend this site!”

Helpful Report

Posted 1 month ago

Thank you, Patrick! We're thrilled to hear you were able to find and install the thermostat with ease and that your floors are warm again. It’s great to know the videos and information were helpful, and we appreciate your kind words about our site and service. Thank you for recommending us!

Posted 1 month ago

“Easy install replacing old thermostat. I like the touch screen and ease of use.”

Helpful Report

Posted 1 month ago

Thank you, Darold! We're glad to hear the installation was easy and that you're enjoying the touch screen and user-friendly design. Enjoy those warm floors!

Posted 1 month ago

“The. Replacement thermostat worked perfectly”

Helpful Report

Posted 1 month ago

Thank you, Marcia! We're so glad to hear the replacement thermostat is working perfectly. Enjoy those warm floors!

Posted 1 month ago

“Simple replacement of the thermostat”

Helpful Report

Posted 1 month ago

Thank you, Daniel! We're happy to hear the thermostat replacement was simple. Enjoy those warm floors!

Posted 1 month ago

“The order shipped within a couple of days and is ready for installation.”

Helpful Report

Posted 1 month ago

Thank you, Tim! We're glad to hear your order shipped quickly and is ready for installation. We hope the process goes smoothly and you enjoy the results!

Posted 1 month ago

“The Warm Your Floor staff are responsive, efficient, and congenial. They do what they say they will do, and their projections about product delivery are accurate. It is a pleasure to work with them.”

Helpful Report

Posted 1 month ago

Thank you, Susan! We truly appreciate your kind words and are thrilled to hear that our team delivered a responsive and efficient experience. It’s always a pleasure to assist you, and we look forward to helping you again in the future!

Posted 1 month ago

“It is wonderful to have our heated floor working Asian. This thermostat is a huge improvement over the old one”

Helpful Report

Posted 1 month ago

Thank you for your feedback, Kim! We're so glad to hear your heated floor is back up and running and that you're enjoying the upgraded thermostat. It’s great knowing it’s made such a positive difference!

Posted 1 month ago

“I was able to find the replacement thermostat I wanted on the website, select it and you sent it to me as expected. It was easy to install my self with the instructions. My new thermostat is now working great. I like how it will work on a schedule or if I just turn it on manually, it controls the temperature of the floor to my desired setpoint. Great thermostat!”

Helpful Report

Posted 1 month ago

Thank you, Douglas! We’re thrilled to hear you found the replacement thermostat easily and that installation was a breeze with the provided instructions. It’s great to know the thermostat is working perfectly and giving you the flexibility to schedule or manually control the temperature. Enjoy the warm floors!

Posted 1 month ago

“I can't really coment on the website since I called on the phone and was transfered to sales who were quite helpful and provided great service. The Foor is working great now the controller actually sends power to the heating Elements. Ralph Brandon”

Helpful Report

Posted 2 months ago

Thank you, Ralph! We're so glad to hear our sales team provided great service and was able to assist you over the phone. It's fantastic that your floor is working perfectly now—enjoy those warm floors!

Posted 1 month ago

WarmYourFloor.com is rated 4.8 based on 2,181 reviews