WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,155 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,155 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product arrived as advertised. Fast shipping.”

Helpful Report

Posted 1 month ago

Thank you, Darren! We're happy to hear your order arrived quickly and just as expected. We appreciate your feedback!

Posted 1 month ago

“Works perfectly! Easy to install and program.”

Helpful Report

Posted 1 month ago

Thank you, Larry! We're so glad to hear it was easy to install and program—and that it’s working perfectly for you. Enjoy those warm floors!

Posted 1 month ago

“I've been using WarmYourFloor now for several years. The service and technical support is excellent and the products state-of-the-art. I do not shop around when I know, WarmYourFloor has the solution I am looking for.”

Helpful Report

Posted 1 month ago

Thank you so much, Karin! We’re honored to have earned your trust over the years and thrilled to hear that our service, support, and products have consistently met your expectations. Knowing we're your go-to for floor-warming solutions means a lot to us!

Posted 1 month ago

“The order and delivery went very smooth. I asked WarmYourFloor to review my drawing so I was sure to be ordering the correct materials, and quantity. The only thing I wish I would have had was a drawing that included the estimated location of the warm wire as projected by WarmYourFloor. It took a little bit of trial and error to make sure I laid the wire appropriately for the length of cable provided. So far, just two days in, and we really like the floor.”

Helpful Report

Posted 1 month ago

Thank you for your thoughtful feedback, Bob! We’re glad to hear the order and delivery process went smoothly and that our team could assist with your drawing review. Enjoy your warm floor!

Posted 1 month ago

“Easy transaction. My order was promptly processed.”

Helpful Report

Posted 1 month ago

Thank you, William! We're glad to hear the transaction was smooth and your order was processed quickly. We appreciate your support!

Posted 1 month ago

“After reviewing the multitude of both local and online companies that offer floor warming products I found "warmyourfloor" to offer the widest selection and the best prices, not to mention all the online support, tools and information available to help your vision become a reality. The icing on the cake was their super quick fulfillment and shipment of my order. Very satisfied, highly recommend.”

Helpful Report

Posted 1 month ago

Thank you so much, Chuck! We’re thrilled to hear that our wide selection, pricing, and online support made your experience a great one. Knowing we could help bring your vision to life and deliver quickly is the best feedback we could hope for—thank you for the high recommendation!

Posted 1 month ago

“Replaced my thermostat control pad that had quit and been discontinued with the new model . 10 minute change out and we are warming the bath tile floor again. Great looking display and easy to program. Much better than the old model it replaced.”

Helpful Report

Posted 1 month ago

Thank you, Alan! We're thrilled to hear the new thermostat was a quick and easy swap and that you're enjoying the updated display and features. It’s great knowing your bath tile floor is warm and cozy again!

Posted 1 month ago

“I called customer support to figure out what was wrong with my system that was not working. They quickly diagnosed the problem and four days I had a replacement in the mail and now I have a very happy wife. No cold feet at 2am.”

Helpful Report

Posted 1 month ago

Thank you, Joseph! We're so glad our customer support team could quickly diagnose the issue and get a replacement to you in no time. It's great to hear your system is up and running smoothly again—and that no one’s dealing with cold feet at 2 a.m.!

Posted 1 month ago

“Was a really great experience! Live help that were knowledgeable, helpful and nice. Excellent customer service!”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words! We're delighted to hear that our live support team made your experience a great one. Providing knowledgeable and friendly service is always our goal—thanks for letting us know we hit the mark!

Posted 1 month ago

“Does not "heat", but it does "warm". Would like warm-er.”

Helpful Report

Posted 1 month ago

“Arrived quickly, very easy to install. Very happy customer!”

Helpful Report

Posted 1 month ago

Thank you, Lisa! We’re thrilled to hear your order arrived quickly and that installation was a breeze. It’s wonderful to have you as a happy customer!

Posted 1 month ago

“Works great”

Helpful Report

Posted 1 month ago

Thank you, Michael! We’re so glad to hear it’s working well for you. Enjoy!

Posted 1 month ago

“The directions need to say remove plastic over display screen or maybe I missed it.”

Helpful Report

Posted 1 month ago

Thank you for the feedback, Russell! We appreciate you pointing that out about the display screen and will make sure to review the directions to ensure it's clear. If you have any other questions, we're here to help!

Posted 1 month ago

“Customer service person was very helpful and knowledgeable. Wonderful experience. Had my new replacement thermostat in days, easily installed it myself (as the customer service rep assured me I could), and am now ready for winter.”

Helpful Report

Posted 2 months ago

Thank you for your kind words! We're thrilled to hear that our customer service team was helpful and that you received your replacement thermostat quickly. It's great to know you were able to install it easily and are now prepared for winter! Stay warm 🙂❄️

Posted 2 months ago

“So far I am very happy with the service - delivery and installation. The job is not complete yet”

Helpful Report

Posted 2 months ago

Thank you for your feedback, Lynn! We're happy to hear you're pleased with the service, delivery, and installation experience so far. If you need anything from our end as the job progresses, don't hesitate to reach out!

Posted 2 months ago

“Gret buying experenice. Agent (texting) wasvery helpful.... Great price and quick shipping too....”

Helpful Report

Posted 2 months ago

Thank you for your review, David! We're thrilled to hear you had a great buying experience and that our agent was helpful during the process. It's wonderful to know you enjoyed the price and quick shipping as well!

Posted 2 months ago

“this thermostat replace a cheaper one from another company, not cheap but far better”

Helpful Report

Posted 2 months ago

Thank you for your review, Jebediah! We're glad to hear that our thermostat exceeded your expectations and provided a noticeable improvement in quality. We appreciate you choosing our product and hope it continues to serve you well!

Posted 2 months ago

“Just what I ordered Got here quickly”

Helpful Report

Posted 2 months ago

Thanks, Kirk! We're happy to hear that your order arrived quickly and was just what you needed. Enjoy those warm floors!

Posted 2 months ago

“Our existing floor thermostat went out and we ordered a new one. It is fantastic and easy to install. We are so happy to have our warm floors back!!”

Helpful Report

Posted 2 months ago

Thank you, Kristen! We're so glad to hear that the new thermostat was easy to install and that you're enjoying your warm floors again.

Posted 2 months ago

“Great price and quick delivery”

Helpful Report

Posted 2 months ago

Thank you, Dave! We're happy to hear you enjoyed the great price and quick delivery, and we appreciate your support!

Posted 2 months ago

WarmYourFloor.com is rated 4.8 based on 2,155 reviews