WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,155 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,155 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, super responsive. There have been small issues on 2 of my orders and they called back immediately after my order was placed.”

Helpful Report

Posted 1 year ago

Thank you for sharing about our service Sydney! We are glad we resolved everything and you received what you needed.

Posted 1 year ago

“We received the repair kit and it worked ! Thank you !”

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Posted 1 year ago

Thank you for sharing about the repair kit Lisa. Enjoy those warm floors!

Posted 1 year ago

“We love our warm floors but the wall unit controllers sure don't last very long.”

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Posted 1 year ago

We are glad to hear you are enjoying your warm floors Stuart! Please reach out to us if you have questions regarding your current unit controller and we would be happy to help.

Posted 1 year ago

“Works beautifully. And very easy to install. Thanks for making a great product.”

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Posted 1 year ago

We are glad to hear all went well William! Thank you for sharing.

Posted 1 year ago

“Solid product, easy to install.”

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Posted 1 year ago

Thank you for sharing about our products Stewart! We are glad to hear the installation went well.

Posted 1 year ago

“Great product, and service. Used on several jobs with stellar results”

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Posted 1 year ago

Thank you for sharing Stuart! We appreciate the repeat business and review of our services.

Posted 1 year ago

“Warm Your Floor was very helpful. I had some technical questions and they followed up promptly. Also, everything I needed was in stock. The price was competitive with my local supplier. Shipping was fast.”

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Posted 1 year ago

We were happy to answer your questions! Thank you for sharing your experience with us Scott!

Posted 1 year ago

“Customer support was very helpful by answering my questions and getting my order shipped quickly. The replacement that we purchased works very well; the programming is much easier than our previous thermostat.”

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Posted 1 year ago

We are glad to hear your new thermostat was shipped quickly and is working well. Thank you for sharing!

Posted 1 year ago

“My old thermostat stopped working. After contacting tech support and exhausting options, I was told about Warm Your Floor. After speaking directly to a representative, a news thermostat was purchased, sent and delivered within 3 days. Easy to install. Perfect. I have a warm floor again. Thank you!”

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Posted 1 year ago

Thank you for reaching out Susie. We are so glad to hear that everything went smoothly and you're enjoying your warm floors again!

Posted 1 year ago

“Fast and friendly service. The process was perfectly executed. Thank you.”

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Posted 1 year ago

Thank you for sharing Darren! We appreciate your review.

Posted 1 year ago

“Our floor heat quit on us and we thought we may need to replace. The FAQ on the codes gave me the answer I was looking for and ordered a new thermostat. Easily installed the replacement and all is warm again.”

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Posted 1 year ago

Thank you for sharing your experience with us. We are glad you were able to replace the thermostat and keep your floors intact. Enjoy those warm floors Timothy!

Posted 1 year ago

“the kit I received was not the kit I thought I had ordered. It did not include a loudmouth or any strapping, so I was delayed while I waited for additional shipments. also made the price considerably higher than expected, could have done better with another company.”

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Posted 1 year ago

“I needed to replace our thermostat. I am a novice with electrical repairs and the technicians were helpful, readily available, professional, and made me feel valued as a customer.”

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Posted 1 year ago

We are so glad we were able to help you replace your thermostat. Thank you for sharing your experience with us Sten!

Posted 1 year ago

“Matthew Brown was very professional and knowledgeable about his product, and was very helpful. Our order was shipped out in very timely manner and his communications relative to delivery was very thorough. I would highly recommend WarmYourFloors to others. Thank you. Dennis”

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Posted 1 year ago

Thank you for the recommendation Dennis! We appreciate the feedback on Matthew's service and are glad to hear everything went well.

Posted 1 year ago

“Excellent customer service. The product is working well and it is easy to install.”

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Posted 1 year ago

Thank you for sharing your review of our customer service Julio! We appreciate the feedback.

Posted 1 year ago

“You did what you said.”

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Posted 1 year ago

Thank you for sharing Judy!

Posted 1 year ago

“Great service, the product was easy to install and works perfectly!”

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Posted 1 year ago

Thank you for sharing about our great service Barry. Enjoy!

Posted 1 year ago

“Excellent customer service and product”

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Posted 1 year ago

“Older model thermostat failed, spoke to tech support confirmed need to replace. Ordered and shipping exceptionally fast. Thank you.”

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Posted 1 year ago

We are glad to have helped you replace your old thermostat. Thank you for sharing your review!

Posted 1 year ago

“It was an excellent experience. From the service and delivery of the product to the product itself. I highly recommend using Warmyourfloor.com”

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Posted 1 year ago

Thank you for the recommendation Guy! We appreciate your review.

Posted 1 year ago

WarmYourFloor.com is rated 4.8 based on 2,155 reviews