WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,179 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,179 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have loved our warm for for many years. This was our third thermostat replacement which is an easy fix”

Helpful Report

Posted 4 years ago

Hi Lyman - Glad to hear you are still loving your warm floors and the t-stat replacement was easy! Warm Wishes, Warm Your Floor

Posted 4 years ago

“Kelsey was very knowledgeable and helpful answering all my questions. Great experience and I can wait for the weather to get cold so I can crank up my new floors!”

Helpful Report

Posted 4 years ago

Hi There - Thank you for sharing the kind words about Kelsey! Stay nice and toasty as we get closer to winter! Warm Wishes, Warm Your Floor

Posted 4 years ago

“Very helpful and fast delivery”

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Posted 4 years ago

“I bought a thermostat that didn’t fit the space available for installation of the unit. The company was willing to allow me to return the thermostat and they helped me to pick out a thermostat that did fit. Excellent company. Good customer service.”

Helpful Report

Posted 4 years ago

Hi There - Happy to help! Please let us know if you need additional help with your new thermostat. Warm Wishes, Lauren Luedeke

Posted 4 years ago

“Just what we needed and fast delivery. Thank You!!!!!!!!!!!”

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Posted 4 years ago

“Person I talked to was very friendly and helpful. Received my new floor thermostat quicker than expected. Your online help video made it easy to install. Thank you”

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Posted 4 years ago

“Easy to install and a great replacement thermostat for our 17 year-old prior model.”

Helpful Report

Posted 4 years ago

Hi There - Wow, 17 years?! That's impressive! We hope we love your new thermostat. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Fast shipping and competitive pricing!”

Helpful Report

Posted 4 years ago

“Homeowners love it”

Helpful Report

Posted 4 years ago

“Got my product quickly and watched a YouTube video on how to install my old broken floor heater units and worked out great.”

Helpful Report

Posted 4 years ago

Hi Dave - We are happy to hear your floor heater is working again! Warm Wishes, Warm Your Floor

Posted 4 years ago

“Great product selection. I was disappointed in the brushed nickel cover plate for the control.”

Helpful Report

Posted 4 years ago

“Placed order over two weeks ago. Was told all items in stock. Order still shows processing after more than two weeks”

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Posted 4 years ago

“Great product, great customer service. !”

Helpful Report

Posted 4 years ago

“Great customer service and very helpful”

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Posted 4 years ago

“The customer service is excellent and items arrived quickly”

Helpful Report

Posted 4 years ago

“Very pleased with front-end product info, presentation of options, ease-of-ordering and telephone support.”

Helpful Report

Posted 4 years ago

Hi Henry - Thank you for the review! We are happy to hear you were pleased with the entire process. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Easy Install of a replacement thermostat by the electrician. Sorry the first one only lasted 5 years.”

Helpful Report

Posted 4 years ago

“Response was excellent. confirmed the appropriate controller. Was sent very timely. Unfortunately, with the help from an electrician friend, we determined that the sensor in our 2004 floor was not making contact with the controller. In other words, no longer sensing. Therefore, we are going to attempt to remove a tile and somehow feed the the sensor wire etc. that came with the control we bought from your company down inside the wall and to the tile area. Dont have a lot of hope that this will work, but certainly do not want to tear up the bathroom floor.”

Helpful Report

Posted 4 years ago

Hi Linda - What a bummer the floor was no longer making contact with the controller! We most certainly hope you didn't have to tear up your bathroom floor. Let us know if we can help in any way. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Found the exact item I was looking for, at the same price shown on Amazon. I did have to pay for shipping, which would have been free as an Amazon Prime member, but Amazon's shipping time has been problematic of late (2 to 3 weeks is typical) and I felt I could depend on getting my thermostat in a more timely manner by ordering here. I was right. All in all, a very smooth transaction.”

Helpful Report

Posted 4 years ago

“Got most of the order but did not receive the extra temp probes as promised. Salesman strongly recommended putting in two temp probes in case one failed the system could be used with the spare probe, great idea.......just didn’t make it in the order”

Helpful Report

Posted 4 years ago

Hi David - Thank you for sharing this. I have sent this over to customer service to rectify this issue. Thank you, Warm Your Floor

Posted 4 years ago

WarmYourFloor.com is rated 4.8 based on 2,179 reviews