WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,184 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,184 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our floor heat quit on us and we thought we may need to replace. The FAQ on the codes gave me the answer I was looking for and ordered a new thermostat. Easily installed the replacement and all is warm again.”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience with us. We are glad you were able to replace the thermostat and keep your floors intact. Enjoy those warm floors Timothy!

Posted 1 year ago

“the kit I received was not the kit I thought I had ordered. It did not include a loudmouth or any strapping, so I was delayed while I waited for additional shipments. also made the price considerably higher than expected, could have done better with another company.”

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Posted 1 year ago

“I needed to replace our thermostat. I am a novice with electrical repairs and the technicians were helpful, readily available, professional, and made me feel valued as a customer.”

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Posted 1 year ago

We are so glad we were able to help you replace your thermostat. Thank you for sharing your experience with us Sten!

Posted 1 year ago

“Matthew Brown was very professional and knowledgeable about his product, and was very helpful. Our order was shipped out in very timely manner and his communications relative to delivery was very thorough. I would highly recommend WarmYourFloors to others. Thank you. Dennis”

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Posted 1 year ago

Thank you for the recommendation Dennis! We appreciate the feedback on Matthew's service and are glad to hear everything went well.

Posted 1 year ago

“Excellent customer service. The product is working well and it is easy to install.”

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Posted 1 year ago

Thank you for sharing your review of our customer service Julio! We appreciate the feedback.

Posted 1 year ago

“You did what you said.”

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Posted 1 year ago

Thank you for sharing Judy!

Posted 1 year ago

“Great service, the product was easy to install and works perfectly!”

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Posted 1 year ago

Thank you for sharing about our great service Barry. Enjoy!

Posted 1 year ago

“Excellent customer service and product”

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Posted 1 year ago

“Older model thermostat failed, spoke to tech support confirmed need to replace. Ordered and shipping exceptionally fast. Thank you.”

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Posted 1 year ago

We are glad to have helped you replace your old thermostat. Thank you for sharing your review!

Posted 1 year ago

“It was an excellent experience. From the service and delivery of the product to the product itself. I highly recommend using Warmyourfloor.com”

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Posted 1 year ago

Thank you for the recommendation Guy! We appreciate your review.

Posted 1 year ago

“The thermostat arrived when promised. Our electrician replaced the shorted one with the new one and everything works great!”

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Posted 1 year ago

We are glad to hear all went smoothly Hinda. Thank you for sharing!

Posted 1 year ago

“Excellent customer support. Thank you!”

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Posted 1 year ago

Thank you so much for sharing about our customer support DeVita!

Posted 1 year ago

“It started right from the beginning, sales was there and had a couple of questions to make sure I was getting exactly what was needed to make it smoother purchase for the right product. Have not installed the floor mat yet but was updated along the way of my components being shipped to receive. Thanks”

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Posted 1 year ago

Thank you for sharing your experience Lawrence! We are happy to provide support throughout the deciding, buying and installing phases. We'll be here if you have questions when you install!

Posted 1 year ago

“We found the people that we dealt with to be friendly and most helpful.”

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Posted 1 year ago

Thank you for sharing about our friendly staff, Paul!

Posted 1 year ago

“Great products. Great service.”

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Posted 1 year ago

Thank you for taking the time to share!

Posted 1 year ago

“Repair kit did not work very well.”

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Posted 1 year ago

“I was so happy to find a floor-warming option that could be done from my crawl space without picking up my flooring. It is working very well so far and we are very pleased with the result.”

Helpful Report

Posted 1 year ago

Thank you for sharing Alexander! We are so glad to hear you found an option that worked for your space. Enjoy those warm floors!

Posted 1 year ago

“Made the coldest room in the house cozy!”

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Posted 1 year ago

Enjoy those warm floors Anastasia! Thank you for sharing.

Posted 1 year ago

“Very fast and responsive ! I went thru several different options and they were very helpul”

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Posted 1 year ago

Thank you so much for sharing William! We are happy to hear our service was helpful to you and your project.

Posted 1 year ago

“My experience was great! Matt did the estimate and did good, the only problem is that the estimate was short one piece of underlayment. (I had to piece small pieces together to complete the floor.) see pic. Otherwise, I would have given 5 stars. Kelsey went above and beyond, even offering to pay the shipping on one more piece of underlayment.”

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Posted 1 year ago

WarmYourFloor.com is rated 4.8 based on 2,184 reviews