WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,174 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,174 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phone call to resolve an issue made all the difference”

Helpful Report

Posted 2 years ago

Thank you Thorsteinn for reaching out! We are always happy to assist with projects.

Posted 2 years ago

“The products arrived quickly as ordered. I have yet to install but I'm looking forward to my install.”

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Posted 2 years ago

Thank you Stephen for sharing about the quick delivery! Please reach out to us if you have any issues during the installation, we are here!

Posted 2 years ago

“Everyone is always helpful and on their Game.”

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Posted 2 years ago

Thank you John for sharing! We appreciate the feedback on our staff and service.

Posted 2 years ago

“Easy to find what I needed from NuHeat. Easy to order. Good prices.”

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Posted 2 years ago

Thank you for sharing your experience Mark! We are glad you were satisfied with getting what you needed for your project.

Posted 2 years ago

“The thermostat we have only comes in white -- which very much doesn't go with the red room its supposed to be in, so we got a black cover for the white block of plastic on my red walls. It kinda fits well enough for it to stay, but I will take some measurements and have a proper metal shop create [and powder coat, this one appears painted] a proper cover that 100% fits [not 95% fits]”

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Posted 2 years ago

“our GFI RED LIGHT KEEPS COMING ON?”

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Posted 2 years ago

Hey there Charles, Please give us a call at 1 866 558 3369 so we can help resolve this issue!

Posted 2 years ago

“Products were delivered in a timely manner. Pre-sales and post-sales support were excellent and everyone was super friendly to deal with.”

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Posted 2 years ago

Michael, We do not have any call logs from you after you made your purchase. It appears you contacted the manufacture's support team which is a separate company. If you have any questions you can contact us at 866-558-3369.

Posted 2 years ago

“Support was outstanding. I got the wiring wrong initially. When I called a "real" person answered, had me photograph my installation, then called back promptly with suggested (and correct) wiring. This is world-class handling of the customer.”

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Posted 2 years ago

Thank you so much for sharing Charles! We are glad we were able to help you get the wiring correct and the project completed.

Posted 2 years ago

“Excellent work”

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Posted 2 years ago

Thank you Gary!

Posted 2 years ago

“They quickly processed my order for a new thermostat and I received it in a few days. It was a pleasure dealing with them.”

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Posted 2 years ago

We had a pleasure working with you too, George! Thank you for sharing!

Posted 2 years ago

“Everything I needed, quickly. Can’t ask for more than that”

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Posted 2 years ago

Thank you for sharing Raymond! We are happy to help with any project!

Posted 2 years ago

“Great Service”

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Posted 2 years ago

Thank you so much for sharing about our service Andre!

Posted 2 years ago

“Product was as described. Only negative was the price. Seemed very overpriced for a thermostat control only. The original also served as a night light and this replace doesn’t have that option. It must be shut off completely when not in use as far as ai can tell.”

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Posted 2 years ago

Thank you for sharing Jay! Please reach out to us if you have any questions and we would be happy to assist you!

Posted 2 years ago

“Quick and easy to get what I need. Helpful staff to make sure I had everything I needed.”

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Posted 2 years ago

Thank you for sharing, Ian! We are happy to help make sure every product is correct for the job.

Posted 2 years ago

“your people gave me the perfect replacement match for my old burned out thermostate. it fit perfectly and took very short time to install all wiring was marked so it was easy to install”

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Posted 2 years ago

We are so glad to hear everything went smoothly and the new thermostat is working well William! Thank you for sharing!

Posted 2 years ago

“Love the warm floor!”

WarmYourFloor.com 5 star review on 23rd June 2022

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Posted 2 years ago

Looks great Melinda! Thank you so much for sharing!

Posted 2 years ago

“Always very helpful. Everyone I’ve had contact with is friendly and professional. I highly recommend!”

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Posted 2 years ago

Thank you Kari for recommending us! We are so glad to hear we've been helpful!

Posted 2 years ago

“Love warm floor”

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Posted 2 years ago

We are glad to hear you are loving the warm floors Nathan!

Posted 2 years ago

“My new thermostat is so much easier to manage than the old one which was just impossible. So happy to have something I can deal with.”

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Posted 2 years ago

We are so glad to hear your new thermostat is working properly and to your liking! Thank you for sharing Diane!

Posted 2 years ago

“Good service and quick delivery of products.”

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Posted 2 years ago

Thank you for sharing your experience Tomas! We are glad you received your products quick and we were able to help you!

Posted 2 years ago

WarmYourFloor.com is rated 4.8 based on 2,174 reviews