WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,179 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,179 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great help on the phone. Got the right part, came quickly and when I needed help with an installation question they we right there by phone with the help I needed. Extremely satisfied with this company.”

Helpful Report

Posted 4 years ago

Hello, We thank you for your feedback and we are thrilled to hear your order and install went smoothly. Enjoy those warm and toasty floors! Warm Wishes, Warm Your Floors

Posted 4 years ago

“The service was top notch! From the beginning of answering all questions I had in a prompt and detailed manner to the completing of my order and shipping right away was a pleasant experience! Keep up the great customer service!”

Helpful Report

Posted 4 years ago

Hello Dean, We are grateful for customers like you and we appreciate all the feedback we receive so we can continue providing excellent customer support. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Awesome customer service very good prices excellent products...”

Helpful Report

Posted 4 years ago

Hello Adrian, Your satisfaction is our top priority! Thank you for your business. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Merchandise received next day, all in prime condition. Order was accurate and prices reasonable and fair. Received a call prior to order fulfillment to confirm I needed an item that could have been unnecessary -- shows that someone (Kelsey) was paying close attention to detail. This is exemplary customer service.”

Helpful Report

Posted 4 years ago

Hello Rob, We greatly appreciate your feedback because the satisfaction of our customers is top priority for us. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Gtreat and Timely”

Helpful Report

Posted 4 years ago

Hello Richard, Thank you for the great feedback. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Product came quickly and easy to install as the person told me who took my order and answered my questions! I am actually going to order a second one now for future use if I need to replace it because it was so easy to install and I always worry about changes to products as they develope.”

Helpful Report

Posted 4 years ago

Dear David, Your complete and total satisfaction is our top priority, so when we hear our customers received great service - we are always thrilled! We appreciate your business! Warm Wishes, Warm Your Floors

Posted 4 years ago

“Everyone was very , very knowledgeable! Great attitude toward the customer and very accommodating to my specific needs. I would definitely work with them again”

Helpful Report

Posted 4 years ago

Hello Jamie, Your complete and total satisfaction is our top priority, so when we hear our customers received great service - we are thrilled! We appreciate your business and look forward to doing future projects with you! Warm Wishes, Warm Your Floors

Posted 4 years ago

“The staff were very helpful on the phone when helping me select a replacement thermostat to heat our bathroom floor. It arrived in about 3 business days and was just what I needed. The instructions for replacing the thermostat were very clear, and I was able to do the work myself without having to hire an electrician. I knew that I would be able to call the store and get advice if I had problems, which would not have been the case if I had ordered it from Amazon.”

Helpful Report

Posted 4 years ago

Hello John, It's great to hear you were able to install your unit without having to hire a professional and we are happy the directions were straightforward to get the job done. Thank you for your feedback! Warm Wishes, Warm Your Floors

Posted 4 years ago

“I was pleasantly surprised by the great service and communication. Will definitely keep you in mind on my next project.”

Helpful Report

Posted 4 years ago

Hello Mitchell, We are happy to have pleasantly surprised you. We'll take any good feedback you provide. We are also grateful for your business and we appreciate you keeping us mind for future projects. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Very nice people”

Helpful Report

Posted 4 years ago

Hello Charles, How nice of you to say that! We love our customers and your satisfaction is our top priority. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Great service and knowledge.”

Helpful Report

Posted 4 years ago

Hello William, We are happy to know you received excellent service and help you needed. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Quick delivery, good customer service, and easy installation to replace old SOLO unit.”

Helpful Report

Posted 4 years ago

Hello , We are always happy to hear from our happy customers. Thank you for your feedback. Warm Wishes, Warm Your Floors

Posted 4 years ago

“considering the state of the country, I was very happy to be able to order and receive the nuheat mat within one week”

Helpful Report

Posted 4 years ago

Hello Christie, It's great to hear you received your mat in speedy time. We value and appreciate your business. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Arrived very quickly- and free shipping! Great product. Not our first time purchasing, likely won’t be the last either. Very happy!!”

Helpful Report

Posted 4 years ago

Hello Kathy, Thank you for your feedback! We appreciate your loyalty as your satisfaction is our top priority! Warm Wishes, Warm Your Floors

Posted 4 years ago

“works great”

Helpful Report

Posted 4 years ago

Hello Carl, Great to hearing everything is in working order and thank you for your purchase. Warm Wishes, Warm Your Floors

Posted 4 years ago

“The experience went well across the board. From delivery to understanding installation to the final product. As purchaser, installer, and end user. I'm very happy.”

Helpful Report

Posted 4 years ago

Hello Dan! We are so happy to hear when our customers have a great experience. We value your business and your satisfaction is our top priority! Warm Wishes, Warm Your Floors

Posted 4 years ago

“The customer service team was very helpful.”

Helpful Report

Posted 4 years ago

Hello Chelsea, We are glad to hear our service team was able to help you with your order. Thank you for your business. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Good price and on time.”

Helpful Report

Posted 4 years ago

“instructions were easy to follow . My floor is completed and works great.”

Helpful Report

Posted 4 years ago

“Your service/sales guy was great to work with. Bryan m. was great.”

Helpful Report

Posted 4 years ago

WarmYourFloor.com is rated 4.8 based on 2,179 reviews